This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the vehicle it will suddenly shut down the engine. Then the letter "D" starts to blink on the gear shift lever. I am able to restart the car by turning it off, waiting for 5 minutest and then restart the car. I turned in the car 3 weeks ago and they still do not know what the problem is.
Driving down a street when the Jeep shut down all propulsion systems and sent an error code that the charging system would not work. We moved safely to the side of the road, restarted the Jeep, and drove home with no error lights. The next day, the Jeep threw error codes again upon startup. We took to the dealer who is analyzing.
I was driving my 2023 Jeep Wrangler 2 Door Willys on a 4 lane divided road approaching a stop light. The stoplight was red so I started slowing down approximately 200 feet from the intersection. I applied the brake pedal and the vehicle started to slow down. As I was approaching the intersection I could feel the vehicle accelerating and it was difficult to get it to stop. I was almost stopped approximately 3 - 5 feet from the vehicle in front of me, when the jeep lunged forward and struck the vehicle in front of me. The jeep continued to accelerate and was trying to push the vehicle in front of me. I shoved the gear shift into Park and that stopped the acceleration. I never took my foot off of the brake pedal during the entire incident. The force of the acceleration lifted the front of my vehicle and my bumper went on top of the other vehicle's bumper and dented the rear hatch of the other vehicle. There were no indicator lights before or after the incident. I drove the vehicle to my home approximately a mile from the accident without issues. I later had the vehicle towed to the CDJR dealer for inspection. After 3 weeks in the Service center, they did not find any issues and could not reproduce the problem and the vehicle was released back to me.
Starting in late February 2024, my new vehicle has had numerous major oil leaks which have not been able to be repaired successfully. Oil has leaked out and pooled on the drivers side of the transmission bell house. Given the oil leaks proximity to the heat from the turbo charger down pipe, exhaust pipe, and various other ignition sources, the vehicle is at an elevated risk for catching on fire. This could result in a accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. Given the volume of oil leaking from the undercarriage of the vehicle, the vehicle is at an elevated risk for engine seizure from lack of lubrication. This could result in the engine stalling causing an accident or serious bodily injury up to death of myself or others. I no longer feel safe operating this vehicle. The vehicle has been repaired three separate times by the dealership, no warning lights ever appeared.
- Knightdale, NC, USA
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While driving on the freeway, the car showed a message saying -??performance issue-?? and lost power. I couldn-??t accelerate and the car stopped. I couldn-??t power on or down the car. It looked like an alternator issue and it wasn-??t giving enough power to the battery. AAA arrived hour and half later. Tried to jump but it didn-??t do anything. Finally had to tow the car to the nearest dealership. The car is not even a year old and has less than 10k miles. Its a safety issue being stuck like that without any warning signs at middle of the freeway!
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
As I was driving home at around 45 mph, I noticed a flashing light on the dashboard. The light was instructing me to switch to 'P' to start. Additionally, there was a light indicating a plug-in, and the 'D' was flashing. I wasn't sure what was happening, but I knew something was wrong. Gradually, the acceleration slowed down, and I started to feel uneasy. I quickly pulled over to the side of the road. Luckily, the car behind me wasn't speeding, and they were able to slow down and give me space. I put the car in park, turned it off, and then turned it on again. After doing so, I waited for a few seconds, hoping that the problem would be resolved. To my relief, the flashing lights disappeared, and the car started normally. I checked the dashboard again, and everything seemed to be in order. I resumed driving but couldn't shake off the feeling of unease. Now, driving on the highway in Orlando worries me.
I was driving about 35 mph on a residential street on 10/24/23 at approximately 18:30 listening to a podcast steaming from my phone. The Jeep was in BEV mode and the ICE motor was not activated for my entire drive home. A warning chime sounded and I looked at the center display and it said, "Depress brake and shift out of P to drive." I was already driving and the transmission indicator read D3 (drive, third gear). Power was lost and the vehicle would not accelerate. I started to slow down so I attempted to pull over and put the vehicle into neutral. The transmission would not shift into neutral. Then, as I slowed towards a curb, the car abruptly stopped without warning causing the car behind me to swerve out of the way or it would have rear ended me. The brake lights did not illuminate when I was forced to stop. The center display showed "Depress brake and shift out of P to drive." I shifted the transmission into P then D and it drove fine the rest of the way home, about 2.5 miles. This is the first time I've ever encountered this.
On the evening of Sept. 13th I was driving in-town appx. 25mph, pulling into a Walmart shopping center, when my 2023 Jeep Wrangler Sahara 4xe (Purchased in July of 2023) unexpectedly, with NO WARNING shut down! It reduced speed immediately and went into a "coasting mode" almost causing the car behind me to rear-end me. I immediately put on my hazard lights and was attempting to turn the corner to pull it into the parking lot when my steering column seized and the vehicle shut off completely. There were warning lights on the instrument panel, however, I was unable to focus on what they were as I was in sheer panic mode trying not hit or be hit by the sudden shut down of my vehicle. The only warning I can recall was to put the car in park, which I was unable to do because I was in the middle of the road, with no area to pull over too. I have owned my vehicle for just over two months and at the time of the incident this evening the vehicle has 2, 727 miles, 1/2 tank of gas, the battery voltage was normal and it had a small amount of charge. I have read numerous articles stating, including one from NHTSA, that the recall does not affect my jeep as it was manufactured in Oct. 2022. This is incorrect information and if anyone had bothered to do any investigations would find that there are hundreds of complaints on Jeep forums for Jeep Wrangler 4xe's manufactured AFTER the 8/17/22 having this problem. The bigger issue is that there is NO RECALL for the issue because it is past the "end" date for the recall. THIS VEHICLE IS DANGEROUS!! I drive on the highway EVERY DAY to go to work and I can't imagine what would have happened if I had been in the left hand, passing lane when this occurred. SOMEONE COULD BE KILLED! I am bringing my vehicle to Lee Auto Mall Dealership/Service Center in Westbrook, ME first thing tomorrow morning to have the issue looked into / corrected and to inquire if this particular recall had been completed for this vehicle.
I understand this is an ongoing recall, but will the NHTSA get involved to help push for a resolution" I have not had a vehicle since March and according to Jeep, the "fix" is still in an engineering and design phase which could take months/years. There was a class action lawsuit and Jeep asked to have the lawsuit dropped if they did a voluntary recall. Well, now it feels like since they are not under a lawsuit, they can take their time with the recall. Who can help push Jeep into getting this thing done" Thank you.
Yesterday 8/27/23 at 5pm I pulled into a parking lot and then into a parking space. As I came to a stop my Jeep lunged forward into the vehicle that was parked in front of me. At the time my Jeep Wrangler 4XE was operating in Hibrid mode running on electric with 49% charge left. As my Jeep came to a stop the gasoline engine started and the Jeep lunged forward striking the vehicle in front of me pushing it approximately 3 feet back before coming to a stop. This action caused significant damage to the other vehicle and minor damage to my jeep. I believe it was the abrupt start of the gasoline engine that caused the jeep to lunge forward even though my foot was on the brake. This action put me and others at risk, it was fortunate that the othe vehicle was unoccupied. I have contacted Jeep thru online email concerning this accident but at this time have not received a response. The police department was contacted and an officer responded to the scene. The officer observed the damage to both vehicles and did file an accident report. There were no warning lamps, warnings, or other symptoms of a problem prior to this incident.
My vehicle suddenly shut down while at freeway speeds on a 5 lane freeway. I could not get the vehicle restarted. There were no warnings to indicate of a potential problem. I experienced an extremely unsafe situation.
I'll start by stating that I currently have two Jeep Wrangler JL models that are identical, a 2020 and the one that I'm contacting you about the 2023. There is a safety issue with the 2023 where the vehicle programming causes the engine to rev itself to around 2,800 RPM's upon a cold start. This is after the engine has warmed up to operating temperature at idle. So the safety complaint is that as I begin to drive the vehicle in a parking lot with pedestrians in it, the vehicle will auto rev while in gear causing excessive and unsafe speeds in that situation. My identical 2020 Jeep Wrangler does not and never has done this. I strongly suspect that this is an emissions compliance programming issue with the software to heat up the catalytic convertor. Whatever their reasoning for doing this it's still an unsafe vehicle feature, one that multiple other owners have stated that they are having the same issue. I have reached out to FCA to no avail, case# 86685993. I do look forward to hearing from you and hope that with your assistance we can get this safety issue figured out. Thank you!
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, a message indicating that the clutch was overheating was displayed. The contact parked and allowed the vehicle to cool down. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,200. VIN tool confirms parts not available.
Clutch getting hot driving. Smells really bad. Clutch pedal does not engage clutch Transmission is noisy! Jeep wants to put the same part back in it that-??s under the recall How can they install a part that is known to fail and cause major damage to other drivers and can cause fire! Please advise how to handle
Clutch is getting hot Warning screens says to stop using clutch. It-??s a manual transmission can-??t really do that and drive it. My jeep should have never been made. Special ordered in September 2022 cause I was told they had recall problem fixed in 23 models. I recieved jeep February 10 2023, March 2 the added 2023 models made up to February 2023 to recall and halted all manual transmission to be made. I feel like jeep lied to me and should have never taken my order even ! I traded a 2022 jeep wrangler that nothing was wrong with cause we wanted manual transmission and then find out the clutch-??s are under recall. Dealer won-??t do anything and jeep is not helping
Was driving my one week old 2023 wrangler Sahara XE. Came to a stop. I started to drive and my engine completely shut down. Rendering me stuck in the middle of a roadway in traffic. The message on the dash read that there was a shut down on my vehicle and stated something about the transmission. There was no warning, the engine just shut down and put itself in park! I have three children.. this is scary. I contacted the dealer and dropped the vehicle off for the day Where it was inspected but no code was found as a fault. I see thousands of other jeeps (XE-??s) have the same engine shut down issue. I presented these facts to the dealer. They dated that they can-??t do anything without a code!Please help fix this. Too many are experiencing this very real and dangerous issue!
Purchased the 2023 Jeep Wrangler on Jan 20th. The next day the vehicle could not start. Displaying a charging system error. Had to be towed to dealer for repairs with on 285 miles on the odometer. Upon review it appears the Jeep 4XE are die just driving down the road. Frightening dangerous
A D V E R T I S E M E N T S
- Canton, MI, USA