This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle violently shakes when it encounters a bump, pothole, or other road surface deviation while driving over 60mph. The steering wheel and front wheels of the vehicle both do this until speed is reduced to under 50mph. Control of the vehicle is greatly reduced during this period. The vehicle is currently at the dealership with 3,000 miles and was purchased new in June of 2022. There are no warning lamps, messages, or other symptoms that appear prior to this behavior. The behavior is consistent, occurring anytime its driven over 60mph and a road surface deviation is encountered.
On 03/03/2022 I purchase a new 2door jeep wrangler s 2022 at the Victoria dealership in Texas. During the test drive, while driving on the highway at 70 mph, I expressed my concern about the steering wheel acting out and feeling loose. It was a very short drive. The dealership personnel reassured me that everything was fine with the car and I would be safe while driving it. I was ready to drive back home to Corpus Christi. Unfortunately, the 140 mi ride turned into a nightmare. After speeding to 60 mph on the highway, the car started acting weird. The wheel felt loose, the steering not under control. The next curve on the road, and I completely lost control over the car; the car just went into the right lane, and I was lucky the truck behind managed to stop. And then it happened again when I was slowing down. I had to stop to calm down. I was shaking and was scared to keep driving home. It took me over 3 hours to get home-?"the most extended 3 hours ever. I kept the speed 50 mph and below the whole time, and my sister was driving behind me. On 03/05/2022 the vehicle was at the dealership in Corpus Christi to be checked and the problem fixed. They test drove it, find a wobble when hitting a bump, changed a part. The main problem of the loose steering wheel hasn't been fixed. At higher speeds the wheel goes left and right, and the car does not follow; I don't have control of the vehicle and it goes into the right lane on its own. Very unsafe!
- Corpus Christi, TX, USA
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