This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
3 months after purchase. I Driving on highway 70mph, pressed clutch peddle as I was exiting and slowing down. clutch literally combusted (and fly wheel). Jeep was smoking and smelled like fire. Coasted to side of road and rolled into gas station: car wasn-??t operable and had to be towed. Thankfully not a lot of traffic as this was a very UNSAFE SITUATION FOR MYSELF AND MY DAUGHTER! Clutch and flywheel were replaced by dealer after a few weeks. No warning lights. I-??ve since had TWO CLUTCHES RELACED. A TOTAL OF THREE! I have contacted chysler (denied my claim) and filed a complaint with the AG. I do NOT feel safe driving this vehicle, I have major anxiety when I am driving in Traffic because I get wanting to release the clutch peddle due to overheating. The jeep sits in the driveway whenever possible due to safety concerns. And I-??m PAYING MONTHLY PAYMENTS. It-??s frustrated and EXTREMELY UNSAFE!
I have a 2022 Wrangler 4xe. This weekend I rear ended a car in stop and go traffic. When I used the brake it actually felt like the car jumped forward a bit. I had to stomp on the brake pedal again as if my first attempt had no grab. More details...I was in hybrid mode with <1% battery status and max regen was on. I was going less than 10 miles an hour. Jeep has a max regeneration function that uses the engine to generate an EV battery recharge. I understand that the max regen sort of turns off when you are rolling at really low speeds, but it seems the transition to/from this is rough on the transmission or something. This only happens at low speeds (in parking lots, etc) This behavior happens intermittently but, this is the first time I was not able to stop completely before an impact occured.
Upon purchase of the Jeep, within 8K miles, the fuel pump went out and left me stranded. Now, at 27k miles, the car has been undriveable for 4 months. The engine will not accelerate, causing near collisions on highways. Over 13k in repairs are currently in place and there is still no resolution.
There was a prior recall where if there was discoloring or charring of the battery terminal a new battery was suppose to be installed. I reported this and showed the damage, and they just cleaned the terminals and sent me down the road. Now that these are burning houses down I would like to get out of this lease, its almost up anyway.
The contact owns a 2022 Jeep Wrangler. The contact stated while operating the vehicle and depressing the accelerator pedal, the vehicle hesitated while accelerating and failed to immediately respond as needed. The contact stated that the failure was intermittent but had occurred while making a turn within a busy intersection and while merging into freeway traffic. The vehicle was taken to the local dealer who was unable to duplicate the failure or determine the cause of the failure. In addition, the contact stated that after starting the vehicle, the transmission shifter would not shift from park(P) and the vehicle could not be driven. The vehicle was towed to the local dealer who replaced the 12-volt battery, and the vehicle was repaired. The manufacturer was not yet contacted regarding the failure. The failure mileage was 7,000.
- Antigo, WI, USA
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The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Vehicle has had multiple instances of lurching forward and/or not even moving when gas pedal is pressed. Several of these instances have occurred when coming to a stop or when trying to start from a stop. When the brake would be pressed the vehicle would jump forward. In one very memorable occurrence I was at a 4 way intersection coming to a stop and the vehicle lurched forward into the intersection almost hitting another vehicle. It also has issues when pressing the gas, you will give is gas and it won-??t go anywhere and then all of a sudden lurch forward. We have several instances of a hard transmission shift where the vechile will -??buck-?? and jar you into your seat. Vehicle has been to 3 dealerships, all state nothing is wrong, no codes were thrown.
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The following is an excerpt of the original email I sent dealer on [XXX] one day after I purchased the vehicle: I spoke to **** yesterday and made him aware the transmission on my new/used Jeep Wrangler I just bought failed. I left your facility in the Bronx at 1:40 PM yesterday and was on the side of the [XXX] at approximately 3:30 PM in Dix Hills [XXX]. **** spoke to your Manager **** and recommended that I have it towed to the closest Jeep dealer. The Jeep is now at the Huntington Jeep service center in Commack at 5080 Jericho Turnpike. After waiting for a tow for almost two hours we arrived at Huntington Jeep. The service shop was closed for the day and I am without a car and have no loaner car. I expect Riverdale to have a loaner car in my driveway tomorrow morning. Attached is also the receipt from the tow I need to be reimbursed on. See also pictures of Jeep on flatbed tow truck. The fact of the matter is that I asked about the open clutch recall and was assured that your maintenance team went through the Jeep and took care of any open items. This was not true, as per the attached open recall I just found on the Mopar recall site. It clearly says this VIN# Jeep was not addressed and the exact description in the recall is what happened to me. The Jeep indeed smelled like it was going to go on fire. The fact that you guys sent me on my way with what could have been a very dangerous situation because you neglected to disclose the correct information on the recall. I could have been killed someone near my vehicle could have been killed, because I know for a fact something shot out of the transmission housing and the car behind me had to swerve out of the way. I fortunately was able to get to the side of the parkway safely. I still have no correspondence from either dealer regarding a fix/repair a week later and no loaner car or rental. Yesterday I gave Riverdale Chrysler Jeep the opportunity to reimburse me in full and I have no response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Burning clutch smell-??.recall is over a year old-??dealer say parts not available ??'? how long can a recall go for-??they should inform owners of the time frame-??so should I continue too drive my $50,000 dollar jeep.. which may burst into flames ??"? or not
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the clutch was squishy while depressed and the vehicle started to lose motive power while in second gear. The contact stated that there was an abnormal odor detected while driving. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
It-??s a recall on 6 speed manual transmission.a few times I smell the burning clutch smell..the recall says the jeep can catch fire..it-??s been almost a year since I got the notice and still no repair.. am I suppose to risk my jeep catching on fire?
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at 55 MPH, the clutch plate exploded and pierced the transmission. There were no warning lights illuminated. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The VIN was included in NHTSA Campaign Number: (Power Train). The manufacturer was not contacted. The failure mileage was approximately 33,000.
Less than a 6 months of having this brand new jeep, the Initial failure of transmission happened while driving down highway. Jeep smelled like it was on fire and I lost all acceleration. Th transmission literally fell into debris. I coasted off the highway and was able to make it into a parking lot, thankfully. Jeep was towed and repair of trans and flywheel took about 4-6 weeks. Around 6k later, trans went out again. I knew bc the transmission began slipping and the burning smell was back. As of, 10/16/23, my jeep is in again for a new transmission. It began slipping again and the brining smell was back. I-??m being told the parts may take time due to the UAW strike. I-??m again without a vehicle. 3 times with a brand new jeep.
The clutch in my 2022 Jeep Wrangler has been under recall since March 5, 2023 due to risk of overheating and catching fire. Jeep has pushed back their solution to this recall for 2022 models until August 2024. I am worried about the safety of my passengers, particularly if I have passengers in the backseat that would need to evacuate through the front doors by moving the driver's seat forward. Jeep's unwillingness to find a timely remedy is unacceptable, as is their unwillingness to reimburse for aftermarket solutions.
A D V E R T I S E M E N T S
- Byron Center , MI, USA