Windshield developed a crack with no impact. Windshield was normal on a morning errand, then noticed on an afternoon impact. Took dealership and they took pictures, and they did not find any evidence of impact, but refuse to repair under warranty.

- Leicester, NC, USA

There is a confirmed recall 92A for the gear position sensor on my 2022 Jeep Wrangler. I took it to River Oaks dealership in Houston to have the recall work done in March 2024. They told me the work was complete; I returned to pick up my vehicle and found out the work had not been done because they didn't have the parts, so I took my vehicle home. I'm now told that they actually ordered the parts for the recall without telling me, and I was never informed that the parts arrived at the dealership or were going to be returned after that. I have now brought my vehicle to a different dealership (Helfman in Houston) for a repair and to have that recall fixed. They are unable to order the parts from Jeep to fix the recall, because River Oaks had previously ordered them under my VIN and have most likely returned them. No one at River Oaks is willing to help in any way. The recall manager says I should have known that they received the parts in stock after I left without any kind of notification, and the parts managers won't answer or return my calls. Jeep corporate has stated that they cannot cancel the previous parts order, but that River Oaks can cancel the previous order so that Helfman can put in a new one with my VIN. River Oaks has denied this. At this point, I cannot get a mandated safety recall fixed on my Jeep because of the previous and ongoing actions of River Oaks dealership. My options are apparently to leave it at the dealership indefinitely or take it back with a safety malfunction.

- Houston, TX, USA

Rear defrost connector comes unsoldered. My car is a 2022 with less than 12,000 miles on it. I basically drive it during the summer months when going to the lake. I bought the car brand new as a special order and received it in march 2022. I went to use my rear defrost, for probably the first time since owning my car, and it wouldn-??t work. I took it to the dealer to have the defrost fixed- but now I-??m being told it-??s not covered, as windows are only covered for 12 months or 12,000 miles. It-??s not my window- it-??s the defrost! From a simple online search I can see that MANY people are experiencing this SAME issue! A car that is less than 2 years old and has about 11,500 miles on it, should t have an issue with defrost working!

- Pacific, MO, USA

Driving in weather from -4C to 0C with medium snow coming down. Normally not a problem at all. Was with a friend in a ram 1500 2019. We both had stock LED headlights. Within approximately 5-10 minutes the snow flakes directly Infront of the car but above the hood height got brighter and brighter even though my High beams were off. My headlights also lacked any beam distance at all. I was forced to reduce speed to 10 miles per hour unless other cars headlight were illuminating the area Infront of my car. My friend was still able to go 40mph safely and comfortably. Traffic was passing me constantly on the snowy road due to my inability to go a reasonable speed and having nowhere safe to stop. Upon stopping I found a caked layer of snow on both headlights complete diffusing their beam into every direction including vertically up into the snowflakes that had been so disruptive to my ability to see. On the remainder of the drive home I had to stop Every 15 minutes (5 times) to clear the snow from the lenses. The diffusion of the beam also meant that while my beams were less bright, they were always in the eyes of oncoming traffic and I would regularly get flashed with high beams to let me know.

- Boise, ID, USA