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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,314 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Jeep Wrangler suspension problems

suspension problem

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2021 Jeep Wrangler Owner Comments (Page 7 of 7)

« Read the previous 20 complaints

problem #2

Sep 202021

Wrangler

  • miles

A D V E R T I S E M E N T S

Since we purchased this jeep new it has been plagued with steering wandering and pulls to left or right without warning. It was dangerous to drive and unsafe for my family. After some researched I learned there was a technical service bulletin (8-003-21) for the 2018-2020 JL and supposedly the 2021 had the upgraded steering gear and updated software for the electric power steering. However this really didn't solved the problem and may owners have been complaining about the same unsafe wandering or pulling of the vehicle from left or right. I have take it to the dealer and also called Chrysler direct, so they can open case number (80562177). After 30 days at the dealer the outcome was to increase the tow to +.35 from Chrysler's recommended +.20. It is my understanding both +.35 and +.20 are within the manufacture's recommended specifications. Normally isn't the toe supposed to be near or at zero (0). It seems that setting the toe to +.35 is a band-aid. While the wandering and pulling has decreased I fear this is short term solution and it may cause unseen premature failure of other components.

- Neptune, NJ, USA

problem #1

Feb 072021

Wrangler

  • 4,000 miles
I purchased this 2021 Jeep Wrangler unlimited on September 9, 2020. It is a totally stock vehicle with no modifications of any sort. It has not been driven off road at all, and only on city streets, highways, and interstates, no accidents. While driving on a nearby interstate in January of 2021, at about 77 mph, a minor seam in the road sent my vehicle into what is commonly known as 'death wobble' mode. Had about 4,000 miles on the odometer. On a five hour road trip, it happened over a dozen times on that trip alone.I videoed the car in violent wobble at highway speed and returned the car for another day of service. The local Jeep service center ordered a 'steering damper' assembly as a fix for the problem, even though the 2021 Wrangler come with that steering damper as standard equipment starting this year. Unfortunately, the part is on an extended back-order, I am told, and won't be available for some time. In the meantime, they did a 'road-force' wheel and tire balance as an interim fix. One tire was at 24 lbs, one was at 17 lbs, and the other two were at 10 lbs and 1 lbs. Since then the car has had fewer, momentary, wobbles of much shorter duration, and has recovered quickly more it does wobble briefly at slower speeds now as well. While driving, I can feel the suppressed wobbles in the steering wheel and gas pedal and am concerned for safety and continued wear and damage to front suspension and tires, and the frequency of having to do costly road force balancing on the tires. I love the Jeep but I've lost confidence in the car at this point. I have attempted to upload some video of one of my cars death wobbles, showing its intensity, and refusal to subside until decelerated to about 55 mph. The video exceeds the space allowed for this document, so you'd have to contact me to arrange another way to view it if necessary.

- Rockford, IL, USA

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