This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased the jeep brand new. At 14,000 miles it started to death wobble. Wheel, and entire front of jeep was shaking violently after hitting the slightest bump or dip in road (nothing outside of normal highway bumps). To stop the shaking I have to pull over and stop. The dealership keeps doing bandaids with dampner, , other stuff but keeps saying that's all corporate says to do. It was brought in multiple times with the fix maybe lasting several months. I am past my 36,000 warranty so now I have to pay for something that wasn't fixed when it was on warranty multiple times. Sime times they said they couldn't make it happen. Ridiculous that I had to stop multiple times driving home 30 mins on the turnpike. I have to keep it under 55mph now on a car bought new and and a problem that started early on. Really angry, completely unfair.
While driving down highway at 65 mph the front end and steering wheel began shaking violently after driving over a bump. This happened multiple times and every time is initiated by a road bump. Unable to properly steer Jeep when this happens. Only way to stop vibrations/wobble is to reduce speed to almost a complete stop. As there were vehicles around me, this put me in a precarious position as I tried to slow down and get over to road shoulder to avoid a collision.
While driving down Highway at 70MPH hit bridge connector gap while in Slight Left turn and front end on my 2021 Jeep Wrangler Sport started to Shimmy wildly. Was controllable and as I slowed below 55 and it stopped. Happened several times during 70 mile trip and each time I was able to slow the vehicle and recover. Researched complaint on Internet and saw similar complaints of death wobble with Wranglers since 2008. Just wanted to confirm the issue still remains and has not been corrected. This could cause inexperienced drivers to panic and wreck or worse yet cause an real accident while they try to asses the situation. Since the problem has been around so long I'd ask why nothing has been done to correct the issue permanently. If its due to solid axel, then maybe that needs to be replaced. There is no reason to have such a huge safety issue remain open for such an extended period of time unchanged.
Vehicle has known steering/suspension issue knows as the Jeep "death wobble". It has now been in the shop for this twice with no fix. The first attempt took place approximately June 17, 2023. The car is now back in the service center addressing the same issue and had to be towed to the dealership. Owner does not feel safe driving the vehicle. I am attaching service report from first visit.
As I review events in chronological order, I see that a possible disconnect might be caused by clumping the symptoms together and treating as the -??death wobble, -?? when in fact I may be experiencing two separate issues, the first being a failed steering damper and the second being caused by possible bad ball joint[s]. I first started to experience an issue around 7,000 miles in where the Jeep would pull to the right. It was a strong pull because my steering wheel would be turned to the left at about 15-25 degrees to the left in order to keep straight. had them check the alignment. The invoice said the alignment was checked and it was -??ok, -?? December 24 -?" Florida gets a cold front and we experienced temperatures in the low 20-??s with the high temperature peaking at 32 or 33 degrees for a couple days. I drive my normal route on the highway and as I am approaching 65 mph, I go over a transition from asphalt to concrete bridge and the car starts to do the death wobble, where a strong vibration from the front end shook the car until I let off the gas and slowed down to about 40mph. my sister-in-law also experienced in her 2020 Jeep, the same day the freeze set in. Ive had steering gearbox changed and two stabilizers replaced already, JEEP TSB once stated: JL JT have unique torque values for ball joints as compared to prior JK models due to material (aluminum knuckles) and design changes. I guarantee its the crappy ball joints and they REFUSE to admit it. Jeep still claims they cant duplicate the issue or i need to replace tires (that are wearing unevenly bc of ball joint issues) befor they can continue diagnosis. 4 different dealerships. 4 different outcomes. even [XXX] from their corporate office stopped responding to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Orlando, FL, USA
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The upper spring perch located at passenger rear is welded to the frame on one side and a crossmember on another. The two vertical welds failed with the remaining welds being at the top of the spring perch. The only indications of a problem were an occasional knocking sound when going over a bump and severe vibration coming from the rear of the vehicle. The noise was caused by the spring perch flexing and tapping the bottom of the body. I believe the welds broke early this year but the source of the noise wasn't found until July 2023. With prolonged use in this condition the spring perch can completely fail causing the spring and perch to fall out and make the driver lose control. The dealership submitted pictures and the manufacturer has agreed to replace the entire frame. There are a handful of other people that have reported the same problem (always on the passenger rear) but because of the design, I suspect as these vehicles age stress fractures in the weld will make this issue more prevalent.
I had the front wheels -??wobble-??. I had shocks replaced and a steering damper installed. The front end still bounces up and down, or wobbles, on every interstate overpass at interstate speeds.
Today doing approximately 65 to 70 miles per hour on highway 20 in Ft Worth just hit approximately 1 1/2 inch transition in pavement where they had added an extra layer of asphalt in the lane I was in the vehicle started wabbeling so bad I thought it was going to change lanes, approximately 10 miles later it did the same thing again felt like the front wheels were about to come off the vehicle. I have called Meador Jeep in Ft Worth and they recommended I park the Jeep and not drive it until they can get it in and check it on 8-25-23
The vehicle has been in repair 4 occasions for shaking and hard vibration over 55 MPH. They have replaced the steering damper and track bar, condition still exists.
On multiple occasions when driving at speeds over ~50 MPH, and hitting a bump or hole in the road (highways), a terrifying wobble occurs in the steering wheel. It is shaking so violently that it also feels as though the suspension, steering, and maybe other components are compromised. I am concerned that this is an issue that could lead to severe accident / injury / fatality. I am able to regain control of the vehicle after slowing and pulling off the road. I-??m fortunate enough that these incidents have thus far happened during times of low traffic where I-??ve been able to pull to the shoulder and regain control. I-??m very concerned that it could happen when that-??s not feasible or that the vehicle could lose control altogether at highway speed. I-??m also incredibly concerned that Jeep dealers in my area weren-??t able to accept my vehicle for weeks and wouldn-??t offer any options for loaner / rental support. It feels to me like Jeep is accepting the risk that serious injury / accident / fatality could occur vs prioritizing consumer safety.
When driving on an uneven or bumpy highway my stock Jeep wrangler experiences the infamous -??death wobble-??. It has done this several times when going 40 or over and hitting small bumps or uneven pavement. Slowing down to around 20 or 25 resolves the issue. This is extremely scary when it occurred on a highway going 70 mph per the speed limit and having to slow down to a slow speed (which creates another safety hazard) to resolve it.
When driving over 50mph or above at highway speeds. When vehicle hits uneven or rough roadway. Violent shaking happens immediately Jeep websites call it the Death Wobble where, everything shakes really bad and is very stressful and scary. When the vehicle slows down to under 30mph the violent shaking stops. We brought the vehicle to the Cocoa Fl, Boniface Hiers Chrysler and Jeep dealership to have repaired. They made some adjustments the problem stopped for about 8 months. It has started doing the Death Wobble again. Have to take the vehicle back in to the dealership again.
- The front suspension, steering and tires are available for inspection. - A safety risk occurred immediately as I crossed an uneven transition from asphalt to concrete at the beginning of a bridge. The steering wheel/front end/vehicle began to shake violently at highway speed and maintaining control became difficult. I was unable to keep the vehicle in my lane. I immediately decelerated and with a semi on my rear, was eventually able to slow enough to use one hand to engage emergency flashers. The shaking stopped at about 35 mph. I've since learned this is referred to as a 'death wobble'. - Appointment made for dealership inspection on June 6, 2023. - There were no messages, symptoms or warnings.
My 2021 Jeep Wrangler shakes uncontrollably if I hit any small bump at higher speed. It-??s vibrates the entire vehicle making it impossible to steer or control. It only stops when I come to a complete stop. This is a safety issue and dangerous to drive. The vehicle has been inspected by a service department to replace steering damper, but have read this only temporary fixes the issue. There needs to be a recall for this vehicle even for models as new as 2021.
While driving on the highway the car started to shake violently as if one of the wheels was about to fall off. Pulled over to call jeep service and they said it was most likely a faulty steering dampner and that this has been a major issue for many new wranglers. So much so that parts were on back order at most dealerships. Only way to get expediated was to call Jeep Cares and plead my case. Advice was to drive below 50MPH until they could locate a new part and replace.
My Jeep Wrangler has the famous "Death Wobble" and they cant seem to pinpoint what is causing it. Steering dampener fixed it for 3 days and it came back. It literally feels like I am about to be ejected out of my vehicle when I drive on any highway. FCA is throwing band aids at a known issue instead of bringing permanent fixed to the market.
The contact owns a 2021 Jeep Wrangler. The contact stated that on four separate occasions while driving approximately 45-70 MPH, the vehicle drove over a bump in the roadway and the front end of the vehicle started to shake violently. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the failure was known as an extended vibration. The contact was then informed by the technician that the stabilizer bar would be replaced as a temporary repair however, the contact declined. The contact stated that he was concerned for his safety when driving the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 15,000.
The first time the violent shaking of the steering wheel and vehicle was at highway speed. Fortunately I was able to pull over safely. I called to make an appointment with my closest dealer immediately and was made to wait 30 days. That first time my vehicle had 34,000 miles on it, by the time of my appointment they said it was out of warranty for the steering dampener since I was then over 36,000. I paid the diagnostic fees, labor and the replacement part. It has not fixed the issue, it has happened more frequently and more violently. I-??ve taken it two non-dealer specialists who have not been able to pin point any problems. Spoke with Jeep customer service and they are requiring it to be diagnosed by a dealer at my cost, again. The last time the shaking happened I had to hit my brakes in the middle of the highway winding up with a tractor trailer narrowly missing me. I-??m afraid to drive my $45,000 vehicle and now I have to wait multiple weeks again since my dealer (and called three others) has no available appointments before I can get any help.
The jeep shakes violently when you hit rough terrain. It shakes and the steering wheel starts shaking. It is the death wobble. You have to slow down way below speed limit or stop to get it to stop shaking violently.
A D V E R T I S E M E N T S
- Yardley, PA, USA