This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is an option to engage "Full Regen Mode" to recharge the battery while driving in Hybrid mode. As I was driving with this on, i took my foot off the accelerator, so the vehicle slowed down under "Full Regen Mode" as it is supposed to. But then the front tires went over a pothole/break in the road, and the vehicle sped up instantly. This happened two more times, and in both instances the vehicle sped up on its own when it encountered a break in the road while on "Full Regen Mode" with my foot off of the accelerator. The third time was in a parking lot of a strip mall, where I would have crashed into the car in front of me if my foot was not already hovering over the brake pedal. The Advance Collision Warning system also went off, scaring everyone nearby, and I managed to brake hard. Now I have stopped using the "Full Regen Mode" option while driving in Hybrid mode.
Could not start my 2021 jeep only 900 miles on it and said charging fault and then started an hour later but then later on that day Was driving with my child and dead stop in middle of turnpike just shut off. Thank god it turned he Ck on and made it home. Now dealership is saying they can look at it within two to four weeks. This is a terrible.
As I was driving my vehicle, the dashboard displayed 2 warning signs that stated -??service shifter-?? and -??service shifter stop safely shut off engine to engage park-??. This put my safety at risk because the vehicle hesitated even when attempting to pull over and shift the vehicle into park. While driving, the vehicle-??s transmission had jerking movements that made it difficult to complete this task. The problem has not be confirmed by the auto maker. The vehicle has not been inspected. There were no warning lamps or messages to my Uconnect app about the status of the vehicle prior to the incident. Symptoms include delays in accelerating and the vehicle struggling to switch between gears. These problems first appeared approximately 1 month ago.
My Jeep, with less than 12,000 miles on it, had a catastrophic failure of the clutch pressure plate, which blew the clutch and tore a hole through the top of the bell housing, cutting the electrical wiring and coolant line. Car towed to dealer I originally purchased the Jeep from. My Jeep VIN was not included in the safety recall notice issued in February 2021, however, my Jeep's software was updated on the first service appointment in March 2021. This software update did not prevent the pressure plate from malfunctioning. The dealer is claiming this is a clutch failure due to driver error and is not acknowledging the other damage done to the engine and refuses to make good on their product failure.
I was driving down the highway when the engine on my Wrangler 4xe suddenly shut off forcing me to cut off traffic to get to the shoulder. Numerous error messages were displaying but I did not have time to see them all. Final message I could see was "Charging System Error". After turning the Jeep off then back one the problem cleared. I suspect this was caused by the Adaptive Cruise Control system. It had started to brake hard for a car not actually in my lane. At the same moment people were pulling in behind me to move over for a police car on the shoulder. The Adaptive Cruise Control started what was a hard brake check on this traffic, so I overrode it by pressing on the accelerator, at which point it died. At the dealer they determined from the codes that the transmission control unit had shut off the engine control unit. Otherwise nothing could be determined as being wrong with the vehicle. Seeing all the other complaints of similar incidents involving Wranglers I think there is bad software code in the vehicle's control systems.
- Lake Worth, FL, USA
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Description: - Recurring on multiple occasions - Multiple lights on the dash come on. They may flash or persist - i.e. engine light, turtle light, crash avoidance light, among others. - The vehicle loses power (it-??s a hybrid). This includes the motor and the engine. - The steering is compromised. You cannot steer the vehicle very well during this loss of power. - The vehicle usually will not restart and must be towed in or, in some cases, the battery can be disconnected causing the vehicle to reset and allowing it to begin operating again. This solution can work for a several power cycles or none at all. - When this happens, and you attempt to restart the vehicle sometimes when the power returns you are unable to tell if the vehicle is in neutral, drive, reverse, park, etc. - I experienced a case where the vehicle was in the Run position and the power windows would not open. When it was in the Off position, the windows would open. Perhaps this is intended behavior. - The seatbelt light will stay on even though all passengers in the vehicle are buckled in. It is unclear if this is part of the same issue, but it seems to be. - Systems compromised: Steering, braking, power/engine, seatbelts, etc. Examples of Incidents: - Driving in neighborhood (Safe Location) - Driving at highway speed (Unsafe Occurrence) - Driving on an off-road trail (thankfully with others) (Unsafe Occurrence) - Driving at highway speed - We almost crashed twice trying to get off the hwy. (Unsafe Occurrence) Compounding Safety Issues: - Roadside Assistance didn-??t show up after ~7 hours waiting. - FCA-??s utter confidence in the repair process is scary to me. - Confidence apparently based on recent software updates to the system, which was installed in a prior visit. The FCA rep wasn-??t initially aware the vehicle was back in for service 2 days after installing the latest firmware. - Lack of ability to update software OTA (over the air).
Unknown. Car came to a sudden stop while driving and the lights beside the gear started flashing. A message on the dashboard popped up that said for me to put the car in park and then select my desired gear. Major safety concern for a car to just shut down for no reason while driving down the street. Luckily I was on a back road with little traffic. Afraid to drive the car on major highways or at higher rates of speed where this malfunction could cause a serious accident.
Vehicle locked up, no steering, no braking or control while traveling at 40mph nearly causing an accident. Interface said Anti Theft Mode engaged, enter code. This nearly caused a crash and the vehicle was immobilized and had to be towed to dealership. Vehicle has less than 3000 miles on the odometer. This presented a significant safety risk to driver, passengers and other motorists.
On Monday the Wrangler began to have electrical problems, the sound system cut off and then the climate control quit working. The car was running rough, jerky like an acceleration problem. By Tuesday afternoon it would not start right off. When I got it to start the same problems happened with the radio, climate control, and the screen cut off. I tried to put the car in reverse but the P would only flash. I attempted to turn the car off, it would not turn off until I cycled through all of the buttons. I attempted to restart the car and went through the above mentioned cycle twice more. I called the salesman who sold the car to me two days before, he told me to call Chrysler Roadside. The tow truck operator came out on Wednesday morning.? At that time the car would start but not go into neutral.? The tow truck driver attempted?to override the safety feature and was not able to.? The car was drug onto the roll back in park. On Wednesday afternoon I spoke with the dealer mechanic who said that a squirrel?or rat had built a nest in the engine and chewed through the negative cable.? He mentioned foam being all over the place.?The story had minor changes after I went to the dealership on Thursday. After some research I wonder if that was the problem or if they are trying to get out of warranty repairs the are not yet able to diagnose. I am refusing to take delivery of the vehicle until I am assured that myself and family are safe.
The backup camera turns off completely and the line marks for the parking spot disappears. According to the dealership this is a manufacturer defect that the manufacturer is aware of but haven't taken any actions. It is a dangerous situation as the backup camera is standard feature in all cars and people rely on the camera when backing up the vehicle.
While driving on the freeway at 70mph the car threw an charge error transmission error and the motor completely shut off. I was left coasting on a busy Bay area freeway with no running engine. I almost got rear ended twice while trying to pull off to the side of the road. I came to a stop and after 5min the car started up and no error lights showed up.
I have a brand new 2021 Jeep Wrangler 4xe, which is a hybrid and electric vehicle, which gives about 30 miles on a full battery charge. Since the electric mode distance is limited, the car has a hybrid and gas-only mode that runs on gas for when the battery needs a charge after 30 miles. The following problem occurred over 10 times in a 2 day timeframe: The vehicle gave a dashboard warning that stated "service charging system" and "service transmission" plus my Jeep app gave a message "a charge fault has occurred." Within 10 seconds, the entire car shut off. At the time, I was going 60 mph on a freeway. This nearly caused a 10-car pile up, but I was fortunately able to get onto the shoulder despite the entire electrical system shutting down. I was lucky, because after 10 seconds, the car came to an immediate stop and I could not move it at all. At the time, I had two-thirds full tank of gas. I was able to start the engine about 15 minutes later. Shortly thereafter, the same problem occurred again after about 5 minutes of driving. This sequence repeated itself over 10 times until I was able to get towed to a nearby dealership. I was advised that the battery needed to be charged and this problem would not occur. This is an unacceptable explanation, since this vehicle has a gas-only mode to account for the 30 mile electrical battery distance. The following day, I got a full charge, but the problem happened again on the freeway, this time with 20% battery remaining and a one-half tank of gas. I had to get towed for the second time in two days. This is a very dangerous problem. This car should be recalled. Someone could have died due to the car completely shutting off while on a freeway and coming to a total half after only 10 seconds. The Jeep 4xe online forum reports 10 separate episodes of the same problem. I have attached a pdf of the formum to prove this is a recurrent issue. I am certain that someone will suffer a fatality from this recurrent problem.
Within a few days of buying it brand new off the lot the back up camera quit displaying the line assist intermittently when vehicle is placed in reverse. We had it reset at the dealership. The issue continued. A few weeks later the back up camera is now failing to display any picture and appears as a black screen when vehicle is in reverse. This happens when vehicle is stationary and put into reverse to back up. It continues even if you attempt to put it back in park and then reverse again.
2021 rubicon 88 days old 2097 miles. 3/27/2021. Purchased 1/3/2021. Dash warning intermittent service axle locker system. I have never used my axle lockers once. Came on after riding up a very short dirt hill in 4L after shifting back to 4H then my dash began flashing intermittently service axle locker system on and off. Had to drive it home this way with the alert flashing on ans off. Got into driveway and differential tried to lock itself in my driveway while backing and filling into garage. This is dangerous. If differential locks at 70mph on freeway or going down step winding road unexpectedly fear this could cause an accident. At dealer now. Replaced rear axle assembly. Still broken, throwing codes, dealer trying other things. Please know not isolated situation. Many Wrangler owners from 2018 to 2021 posting this up. According to jl Wrangler forum, fca does not have a fix yet. This should not be happening on a $55K vehicle in first 90 days! several owners on 3rd and 4th axle replacements. There are 30 pages of complaints on this. Https://www.jlwranglerforums.com/forum/threads/'service-axle-locker-system'-light-on.13241/page-30#post-1420979 I decided to report this as it appears from the forum fca does not have a fix this is appearing on several Jeep Wrangler rubicon's but no one has reported it here that I can find.
There is an automotive aftermarket vendor "panoramic Jeep worldwide" hq in austin, tx whom is cutting away structure of the factory Jeep freedom top to install standard household tempered glass as sunroofs. Adding weight to the top of a vehicle, weakining the oem engineered safety of the freedom top to the degree that the tops will fail in an impact. And no one has cautioned people or issued a warning to this business. I am aware your primary domain is wachdog for the oem's someone needs to warn the public about this. Info@panoramic jeepllc.com info@panoramicjeep365.com now to add to the problems- this gentleman a nixon santiago, is recuruiting installers in nyc, pa, va all promotion done via social media (instagraham, tic-tock, and facebook) yet in all apearances have prevented listings of physical addresses and traditional websites with links to a physical address where they can be served by a process server. I beg you to look into this for the safety of us americans.
My 2021 Jeep Wrangler unlimited sahara's back up camera failed within 3 weeks of my purchase of the vehicle brand new. It was in the shop for two weeks as they couldnt recreate the problem as the back up camera works intermittently. I proved pictures of the blank screen while the vehicle was in reverse. They decided to replace it even though they say Jeep wont replace anything unless they can recreate. On Saturday March 27th when I went to put the vehicle in reverse the new back up camera failed to work again. This seems to be a common occurrence that I am reading on Jeep forums, yet the dealers can never recreate the issue, and when they say they fixed something it happens again. The back up camera should work 100% of the time, not intermittently. This is a standard feature on all new cars in the usa. This is extremely dangerous to not have a reliable back up camera. On top of this issue my sirius xm is intermittent as well skipping the sound about every 10 seconds or so. These issues occur when moving on the highway as well as when the vehicle is stationary.
Front windshield defroster only blows hot air on center of windshield leaving the driver and passenger windshield frosted and foggy and dangerous to drive especially in the winter.
The backup camera on my 2021 Jeep Wrangler unlimited rubicon just stopped working. I got in, started the car as usual, went to back up and the screen is completely black. I've gone 3 different places today and the camera has not worked all day. I literally bought this car brand new 3 weeks ago. This is a safety hazard. Someone will wreck when this goes out on them. It looks like a very common problem when I google the issue!
A D V E R T I S E M E N T S
- Atlanta, GA, USA