This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Jeep has the 3.0 ecodiesel engine and there are two batteries. One battery is huge and powers all the components on my vehicle. The second battery is tiny and considered an auxiliary battery. It is located in a place that I can not get too, and can not check to see if its good or bad. However, as soon as it has any issues it will keep the Jeep from starting up. If you are out in the country or in the middle of nowhere then you will be stranded. It does not matter if the larger battery is working perfectly, the auxiliary battery will disable the entire vehicle anyway. This is a huge safety issue for obvious reasons. According to Jeep forums over the internet, this is a very common issue on all Jeeps with two batteries. It would be nice to take the auxiliary battery out, but Jeep engineered the two batteries to disable the entire vehicle if the auxiliary battery dies. Poor engineering? Perhaps! I would suggest there be a recall and that Jeep be forced to take the auxiliary battery out and re-wire the electrical system to allow vehicles to start regardless of the auxiliary battery. Some customers might want to keep the auxiliary battery cause it plays a part with the auto-start system. I would like to remove the battery and the auto-start all together and still have a functioning vehicle. I don't want to be stranded out in the middle of nowhere where I have no cellphone service.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Jeep Wrangler. The contact stated that while having a routine oil change, he was notified about the recall by the local dealer (South Oak Jeep Dodge Ram Chrysler, 4550 Lincoln Hwy., Matteson, IL 60443). The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer opened a case. The contact had not experienced a failure. Parts distribution disconnect.
- Palos Heights, IL, USA
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My 2021 4XE Wrangler Rubicon has already had the Loss of Motive Power Recall performed a year ago. Jeep stated that the recall software update would prevent this incident. It is not corrected!!! Yesterday, while traveling on I-70 near Virginia at about 70 mph (the speed limit), the Jeep displayed a Jeep Vehicle with the PHEV High Voltage Cables and Battery Pack Diagram drawn over the Jeep in Bright Red color. No codes happened at all when this appeared (no Check Engine Light, no service indicators, nothing). Some words quickly flashed on the dash display stating something like, "Loss of Performance" and the engine shutdown completely and the "D" next to shifter binked yellow continuously afterwards. The dash then stated to Shift Vehicle into Park to Restart (while still coasting at nearly 70 mph). I managed to coast it to the emergency lane, stop the Jeep, shift into park and restart. It then would not run even remotely normal, because it was in a safety mode of some sort. Again, with the engine running completely erratically, no coding at all. When I pressed the accelerator like normal, it would not respond at all (even putting it to the floor had no affect). I had to figure out how to get the accelerator to work so I could drive it back home. I had to gently press the pedal to get it to respond and then the Jeep would not go above about 2500 RPM. It would force itself to slow down if it reached any higher RPM. I went to the local Jeep Dealership ASAP today and was told nothing was recorded in the computer, software is up to date, and there is nothing wrong with my Jeep. This is a serious problem and has to be diagnosed and fixed!!!!
My diesel Jeep Wrangler has had an open safety recall for 12 months (Z96/NHTSA 22V-767), related to the high pressure fuel pump. Jeep/Stellantis continually fails to address this issue and pushes the estimated timeline for repairs months down the road. Every time I call or bring my vehicle in for service, I am alerted to this open safety recall, then told there is no fix available. I have tried to trade my Jeep in several times over the last 9 months, but dealers have been unwilling to take a vehicle on trade with an open safety recall and no fix available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I-??m reaching out due to a severe issue with my Wrangler 4xe Rubicon that has left me stranded twice in 2 weeks. The vehicle is shutting down, without warning, and is not able to re-start, so you can just imagine that the circumstances could be far more dire or outright life-threatening had this happened in a remote location or a dangerous high-traffic area. Both times the vehicle had to be towed to the dealership. Even more troubling is that the root cause of the malfunction (OBD CODE: P0BBD HYBRID BATTERY VOLTAGE VARIATION EXCEEDED LIMIT) has yet to be diagnosed, despite the vehicle being serviced for the better part of a week, only to suddenly refuse to start just 3 days after getting it back -?" again, leaving me stranded. Multiple attempts to reach Jeep executives over several days has yielded no response. All my safety recalls have been addressed so Jeep has told me this vehicle was safe to drive before these incidents. Additionally, the vehicle was in the shop for the better part of 2 weeks earlier this year with a battery heater malfunction. I work in emergency surgery and if I don't have a reliable vehicle to respond to emergencies, patients can literally die. That is not hyperbole, its reality.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
There is now some slippage in 2nd and 3rd gear The recall was re-issued in March of 2023. There has been no remedy nor any other offer to allow for a customer instigated solution to this dangerous problem since then.
Check Engine Light and Excessive Engine Coolant Leak; Inspected by a manufacturer dealer and seller dealership; Initial dealer stated it wasn't drivable due to the amount of coolant leaking as part of the tubing was melted due to improperly being afixed and being to close to the exhaust; Yes. The same issue was reported 3 times before the issue I had in regards to the check engine light and a recall on the coolant leak was indicated to be fixed in March 2023 but continued to be an issue now; Warning light for the check engine appeared the same day I brought the vehicle in.
I went to the dealership. They said since there were no lights or messages on dashboard they really couldn-??t do anything. I insisted on them looking at it and they scheduled an appointment a week later. They said I have to leave the car with them for a week so they can look at it. They won-??t give me a loaner to drive and they are short staffed so the car just sits on their lot for a week. This is completely unacceptable. There was no sense of urgency on something that could-??ve turned into a tragic accident driving on the highway in Chicago. I took the car home. It was driving ok this week until today Saturday 8/27, my appointment is for Monday and car is completely dead and won-??t start.
When coming to a stop and electric power is depleted, the vehicle will engage the gas engine and accelerate through a brake. I have to fight the vehicle to come to a complete stop because the engine is pulling me forward through the brake. Due to the unpredictability of the braking system, I must leave a greater stopping distance than required and have almost been in accidents. CAUSE UNKNOWN. I believe the powertrain, engine, and braking systems are involved. The vehicle has been inspected by the dealership shop several times for this problem, and one software update was offered to try to fix the issue, but the issue is ongoing. Yes, the vehicle is available for inspection upon request.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact stated while reversing approximately 5 MPH down the driveway, the contact slowed and stopped to place the vehicle into drive and the vehicle stalled. The contact stated that the drive (D) light was flashing. The contact stated that she placed the vehicle in park (P), and several attempts were needed to restart the vehicle. The contact stated that the failure was intermittent but had occurred several times. On one occasion, the vehicle stalled while making a turn at an intersection. The contact stated that when the vehicle stalled, the vehicle was in -??Electric Mode-??. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed nor repaired. The contact stated that NHTSA Campaign Number: 22V865000 (Engine) repair was performed in 2022 and related the failure to the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 18,000.
Clutch pressure plate disintergrated causing vehicle to catch fire and burn completely to the ground.. when clutch pressure plate failed, engine shut off, luckily I was able to coast to a stop in an unpopulated area... no warning lamps came on until the catastrophic failure, message simply said "clutch"...
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 25 MPH, the vehicle stalled. The contact stated that the power steering and braking functionality were inoperable. The contact stated that the vehicle had stalled at an intersection. The contact attempted several times to restart the vehicle however, the vehicle failed to restart. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the high-pressure fuel pump had failed and needed to be replaced. The mechanic informed the contact that the VIN was included in NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and referred the contact to a dealer. The contact called the dealer and was informed that the fuel pump was on a national backorder. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 31,000. VIN tool confirms parts not available.
Dates of problem may 18 and June 9 The Jeep has engine light on the throttle control light is on I was driving on a highway and the vehicle completely went into limp mode would not go above 33 mph and almost caused an accident since the Jeep went into limp mode brought it to dealership they said the fixed it then a 2weeks later it happens again this time with my son in the car going 60 mph it does same exact thing this vehicle is a safety hazard for me and now I-??m afraid to drive it at all having to pay for towing and it-??s a leased vehicle just dosnt make sense to me what-??s the lemon law on this
A D V E R T I S E M E N T S
- Bartlesville, OK, USA