This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving on the highway, I traveled over a concrete expansion joint which caused my vehicle to shake violently from side to side with the steering wheel moving approximately six inches in either direction. The shake/vibration stopped after speed was reduced to under 40mph. This happened multiple times travelling the same day on the freeway. The dealership recommended replacing the steering damper with a more robust part which I did -- it wasn't covered under warranty because the original steering damper wasn't compromised but I was told with this more robust one I would probably never experience it again. This was the scariest event I've encountered in a vehicle. Reproduction of the event was not consistently repeatable. This event happed on October 30, 2023 on I-695 in Maryland.
My Jeep dealership has confirmed that a Steering Damper replacement is necessary to keep the vehicle from experiencing what is called the "Death Wobble". After going over a few bumps the entire front end shakes as if there is a flat tire. Slowing down and pulling over remedies the problem. A driver who witnessed this pulled me over to say he thought I was going to lose my driver's wheel and suggested I keep under 35 MPH. The jeep has 20,800 miles on it. The dealership reported that each dealer can only order a small number of these parts per month as there is such a backlog. It's estimated they could order mine in March of 2024! In the meantime, they don't suggest I drive the vehicle. This is OUTRAGEOUS!
The contact owns a 2020 Jeep Wrangler. The contact stated while driving 60 MPH, the vehicle started shuddering violently, the wheels were wobbling, and the steering wheel was vibrating significantly, causing the contact to lose control of the vehicle. The contact was able to regain control of the steering wheel and pull to the side of the roadway. The contact stated that she continued driving, and the vehicle operated as intended. The contact stated that the failure reoccurred 24 hours later. The vehicle was taken to the dealer, where it was diagnosed that the steering damper needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was 49,300.
While traveling at highway speeds the vehicle will shake violently after driving over pavement imperfections. Most frequently this is the seem between the road and a bridge. Car is stock. The occurrence of this wobble has become more frequent as of recent.
Randomly the check engine light will appear and the dash will display multiple messages about service needed for traction control, stability control, auto start stop disabled, service cruise control etc. Then while driving you will lose power steering and this almost caused my daughter to wreck while trying to finish a turn. Additionally when the messages appear the vehicle will not have the ability to shift so you can not reverse and once it shut off in the middle of the highway blocking traffic and almost caused multiple accidents. The dealership has replaced the battery sensor and said it was fixed. I was told to replace the primary and secondary battery to ensure it was not a battery problem and I did, however the issue still remains. Looked online for others with this issue and there are many with the exact problem. The Jeep will report the transmission temperature and oil temperature incorrectly with the gauge maxed out even if it has sat overnight. Additionally it also says to service the transmission.
I have had to replace 2 steering dampers in my 2020 Jeep Wrangler that has only 24,000 miles. Whenever the vehicle reaches speeds over 50 mph the steering becomes very loose, needing to constantly steer left and right. If there is any change to the road surface such as a bridge, uneven pavement or bump in road, vehicle loses control in steering making the need for you to come to a stop to regain control.
Hi, my name is [XXX] and I have a 2020 Jeep Wrangler unlimited, I bought this car on July of 2021 and I started to have problems on October of 2022 the car was shaking but it wasn-??t that bad, but on Nov of 2022 I was traveling from Phoenix to Nogales AZ driving at approximately 75m/h and the car started to shake really bad I almost lost control of the car it felt like the car was gonna fall apart, I had my daughter with me she-??s traumatized she has Down syndrome she doesn-??t like getting in the car no more and I don-??t blame her, so once I was back to Phoenix I went to the Jeep dealership and they told me it was a problem with the steering wheel and that they have to order the part, I waited close to 3 months and they didn-??t have the part, on Feb 20 2023 I had a car accident caused by the death wobble, I was driving on the freeway at approximately 60m/h and on a little bump the car started to wobble really bad that I lost control of it and hit the median cable barriers and damaged the front of the car I got really traumatized and got a ticket that day, I tried to talk with the Jeep company and they said that the car wasn-??t cover by the warranty no more. I missed work that day and my car for like 2 months until it was completely fixed, this is a very danger situation people can loose their life with this problem. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
When driving on the interstate and going highway speeds, my Jeep will begin to wobble profusely and I must immediately get off the road as fast as possible to regain control. "Death wobble". All original factory parts and tires on the vehicle and this happens every time that I get on the highway and go over 55 miles per hour and hit any road defect, whether it be a bump or bridge gap. I have had the alignment checked and it does not help the problem at all. No warning lights or any type of notification other than the steering wheel beginning to shake and lose control of the front steering.
my jeeps (2020 4door wrangler unlimited sport JL) VIN does not come back to any recalls on the NHTSA but it has the old aluminum steering gear part# (P68250506AE) and needs to be replaced by the new part# (68507569AA) and a EHPS software eopdate per TSB 08-003-21 REV. A. some dealers are not honoring the TSB if the VIN does not come back to a recall. this issues causes unsafe steering wander and lead pull left to right. I think the dealers should be notified that there are still jeeps with the aluminum steering gear that does not show up on recalls.
2020 Jeep Rubicon - wife was driving 60 mph on highway, went over a small bump and the steering wheel began shaking violently causing her to lose control. She was able to gain control and get to the side of the road, almost getting hit by several vehicles. She turned the Jeep off and restarted. She began traveling again, going slower this time, and it didn't happen again for about 30 minutes. She again went over a small bump (the dividers in the road where it switches to a bridge) and it began to shake bad again. I read online that this is a known problem. This is not safe. She could have been hit, or she could have hit someone. She is so terrified, she will no longer drive the vehicle.
The Jeep has had a deadly death wobble. it has been awful to drive Jeep has parts on back order for 6 months. it continues to throw me off the road or into oncoming traffic.
I was driving on highway Jan 2023 at about 75-80 mph and hit a small road imperfection in the middle lane. The Jeep started shaking uncontrollably. I had to fight to keep the car steady and thought I had blown out a tire. I was able to pull to breakdown lane and slow down and it gradually stopped shaking. The violent shaking and noise scared both me and my daughter who was a passenger. Weeks later I got a notice of a class-action lawsuit regarding this issue and the steering damper. I brought it in for service and they fixed it. However, it was NOT covered by Chrysler so I am stuck with the deductible. Disappointed in this as it was an obvious, known problem that I would consider a safety issue. A quick search of it reveals many complaints, a lawsuit, etc and yet no recourse for me. Do better Chrysler/Jeep
Driving approx 35 mph, hit an uneven surface on the road and experienced extreme shaking that transfered to the steering, resulting is loss of ability to steer until vehicle came to a complete stop.
I just purchased the car on Jan 31, 2022 from the jeep dealership (46,000 miles). When driving, it has very loose steering. I can move the wheel left and right and the car stays straight. I was told by the dealer that that was normal. At highway speeds, it is very difficult to maintain a straight direction and I am constantly adjusting the wheel. When holding the wheel center, it drifts left or right. If I hit a bump the car moves. At times if feels like I don't have control of the vehicle. This is not safe to operate on the highway.
While driving at highway speeds we hit a bump in the road and the vehicle started to vibrate excessively in the front end of the vehicle. After slowing to 40 mph the vibration stopped. We weee able to speed up again to highway speeds but hit another bump 10 miles down the road and experienced another vibration/shimmy. This was not the first time.
When driving at 65 mph and hitting uneven pavement the vehicle will begin shaking violently. When slowed to 45 mph it will come out of it. Jeep Dealership suggested replacing steering stabilizer. When part replaced as well as alignment checked twice the vehicle continues to have death wobble.
Driving on the highway, when the roadway changed from paved to a bridge roadway, the vehicle began shaking uncontrollably and i had to hit my brakes and pull off the side of the road. I was going 75mph at the time. The vehicle now shakes uncontrollably when i hit any type of bump and i have to pull over. my front tires start shaking like a broken shopping cart wheel and it looks like they-??re about to fall off when looking at the car from outside. I went to jeep and they said the issue is a steering damper issue. based on several online reports, it looks like this is a common issue with jeeps and no recall is being put out
A D V E R T I S E M E N T S
- Cobleskill , NY, USA