This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had the rear defrost repaired at the Jeep dealer under the manufacturer warranty. The first time I used the rear defrost in cold weather after the repair the rear window exploded while driving on the freeway. Extremely loud explosion and glass was everwhere in the rear seat and behind the rear seats. Nobody was in the back seat therfore no injuries.
Received fca notice for emissions recall Y68 on my Jeep Wrangler. Why does this not show up on your website?? code is LW142704 for PCM software update - Y68
While driving at highway speed into sun glare, the driver-??s side sunvisor spontaneously detached from the support arm, fell down, and obstructed my view causing me to take emergency action to regain full traffic / road vision. I safely pulled to side of the road. No collisions or injury occurred but this could have easily resulted in a crash. Further inspection showed the plastic snapped allowing the visor arm to detach from its mount on the windshield frame causing it to fall into field of view. Unquestionably a safety concern and a design flaw.
I was driving down the interstate and the sun visor fell and obstructed my view. I had to manipulate it back to the clip to get it to stay out of my way, all while driving at high speeds and in traffic. Doing an online search I see where the visor is defective in many of these vehicles. Luckily I wasn't involved in an accident, but the potential was there as the visor broke and dangled in my view of the road at Interstate speeds. I found this image and mine looks the same. https://www.jlwranglerforums.com/forum/attachments/20190914_175938-jpg.228307/
On 7-13-21 rear defroster for the jeep wrangler sport hardtop rear windshield was repaired at Larry H. Miller chrysler/jeep/dodge at 8528 Lomas blvd ne, Albuquerque NM 87110. On 10-1-21, I used the rear defroster for the first time since repaired. 5 minutes into my commute to work, rear windshield shattered while driving. Luckily it did not cause an accident. I could smell something burning and remaining glass was hot to the touch. There were no pedestrians or vehicles nearby. There were no signs of any external projectile causing the shattered glass. Took to dealership where they refused to cover under warranty and would not admit that the defroster was responsible. In fact, they say it is impossible the defroster could cause that. Checking online, it appears that it is not only possible, but pretty common. I believe fiat/chrysler is intentionally trying to cover up this problem. Luckily there was no accident and no one was hurt in this instance.
- Albuquerque, NM, USA
Search CarComplaints.com for these popular complaint phrases...
The sun visor broke and fell down blocking my visibility which almost resulted in an accident. The part has been on order through my local dealer, Milosch Jeep, for over a month. This is my second jeep that this has happened to.
Vehicle was taken to a local repair shop after hearing an occasional clicking sound on the front passenger side. After inspection the mechanic determined the weld connecting the control arm to the chassis had failed. If the pieces had completely separated at a high enough speed, serious injury could have resulted.
driver side sun visor, moving from the frontal position to the side position fell out and jammed between the brake and the gas petal. Falling out caused me to swerve and i was unable to apply the brake.
When in the automatic shut off mode, the car will lurch forward forcefully when trying to park. The vehicle will jump the cement parking barriers and can cause the vehicle to hit what is beyond the barrier, such as the wall of the building beyond the barrier.
The infotainment screen will freeze when the backup camera is active. May lead to an accident since the screen may give impression you are clear but it is actually frozen.
I purchased this vehicle on 30 October 2020. I drove for 38 miles total. On November 1st at approximately 02|:30 a.M. the vehicle caught after being parked for more than 15 hours. Total mileage on the vehicle 131 miles.
Had it for less than 2 weeks (was brand new, purchased with only 43 miles) and decided to take it on a fall road trip. Halfway through our road trip (about 100 miles in) engine started 'jumping' and 'heaving' while in cruise control on the highway at 65 mp; then woudn't accelerate at all, and speed started to decline. Was very near an exit, so was able to coast in to a gas station. Electronic throttle control error code + service engine lights were lit. Attempted to turn off an on several times, hoping this was just some kind of glitch, but after multiple attempts it woudn't even stay started. While in park, after pressing "start" engine just kept jumping then automatically would shut itself off. Our whole family stranded hours away from home. Under 500 miles and it had to be towed in to the nearest dealership where it's been sitting for almost a week now and they still have absolutely no idea how to fix it. Was told that it lit up with so many error codes they have to get a special engineer from mopar to come out' just in shock that we're having this issue with a $65K vehicle. Very unsafe.
Vehicle intermittently does not turn back on after engine shuts off during normal electronic start system operation. Engine shuts off when nearly and at a stop. When releasing the brake pedal, the engine does not turn back on. There have been three occurrences as follows: Occurrence 1 6/27/2020: Exiting the thruway and nearly at a complete stop at a light at exit when the engine shut off due to ess system. Upon releasing the brake to begin driving, the engine failed to turn on. Operator was pushing gas pedal to go, the engine remained off. Remedy was to tap the brake again in which the engine turned on and was able to move. Occurrence 2 7/13/2020: Came to a stop in traffic on a street. Engine shut off due to ess system as designed. Upon releasing the brake, the engine did not restart. Operator pushing gas pedal multiple times and engine still did not turn back on, sitting 'dead' in the middle of traffic. Attempting to push the push start button did not turn vehicle back on. Remedy again was to push brake pedal again and engine turned on. Occurrence 3 August 2,2020: Operator in traffic, came to a complete stop. Released brake pedal to begin moving. Engine did not turn back on, and shifter 'd' symbol began flashing. Tapping brake pedal would not restart vehicle. Dashboard stated 'shift to P to park', to place vehicle in park position. Placed vehicle into park, had to restart engine by pushing start button. Engine turned on and was able to move. I have a video showing the third occurrence, however this submission only allows picture format so took snapshots of code. Sent video to fca, have multiple recorded visits to dealer to find issue, no root cause determined at this point. Requested refund/replacement.
Back up warning system is malfunctioning. When the car is put into reverse, a constant loud tone starts. This is a safety issue as it masks alerts when there is someone or something actually behind the car. Dealer says this is normal. However, this did not happen until dealer installed after market wheels and tires.
Bought our vehicle new as you drive down rode the faster you go the harder it is to control steering to stay in your lane. Reported it to dealership they won't take it on main road to drive faster than 35 says it's a Jeep thing. This is constant hard to handle while in regular drive mode.
At speeds above 40mph the vehicle just wants to wander usually to the drivers side. Have to constantly over correct to keep it straight. There is a bad leak allowing outside air to enter the vehicle on the drivers side.
On 4 occasions, the vehicle demonstrated sudden unintended acceleration. All events occurred while coming to a gradual stop applying the brakes normally. Each time, the vehicle engine suddenly revved high and shot forward [into an intersection once through a stop sign!]. on all occasions, the accelerator peddle was not depressed and the floor mat was not interfering. Only by split-second response on my part was I able to avoid a collision with the vehicle in front of me. It happened over several days--not just a single period or session.
I have been back to the dealership multiple times, 4 soft top replacement and or repairs also other visits... also 1 soft top replacement. Water leaks, top literally coming off/ out of frame at speeds over 30 mph. 2 of the tops had friction burn/ tears and the 3rd is doing the same thing but worse. Carpets are saturated with water days after raining. The Jeep has been in the repair shop or in my driveway unable to use when it rains, over speeds of 30 mph. Currently the top has a big opening that cane lose above the driver side windshield and air and or rain mists into my face. I have asked to have it replaced with a hard top or a vinyl soft top multiple times to see if that would help, even tho I purchased the vehicle with the 'black and tan' package which consists of tan canvas soft top and tan interior, black exterior. They stated 'they (the dealer) can not do that because of the VIN #' but then stated I could buy one from them. As of today my 2020 Jeep with approximately 4,800 sits in my driveway out of service. I purchased/leased a new vehicle because I have congestive heart failure, multiple dr. Appointments, a new born baby and 2 other children, I need a reliable vehicle. The Jeep is unsafe for myself and drivers behind me, fearing the top may completely come off while driving and or metal frame.
The rear window above the swing gate blew out on the highway. Just suddenly exploded outward with no warning. Traveling 70mph on highway in good weather 80 F sunny day
I purchased my new Jeep Wrangler 2020 unlimited just over a month ago. I have noticed that, when driving at speeds above 40mph, the car is very difficult to handle and the car, as well as the steering wheel, wander all over the place. When driving on a highway, I fear for my life as the car wanders around the lane and much worse if there is a slight wind current that hits. It is very unstable and very unsafe. I have taken this to my Jeep dealer and they insist that it is normal compared to other Wrangler they have tested on their lot. This is a very ignorant response as it does not solve my specific problem. I fear that this will cause a huge accident one day on the roads and believe there is a fix for this problem but the dealer does not wish to fix or repair the issue. I appreciate any help with this.
A D V E R T I S E M E N T S
- Dwight, IL, USA