Had it for less than 2 weeks (was brand new, purchased with only 43 miles) and decided to take it on a fall road trip. Halfway through our road trip (about 100 miles in) engine started 'jumping' and 'heaving' while in cruise control on the highway at 65 mp; then woudn't accelerate at all, and speed started to decline. Was very near an exit, so was able to coast in to a gas station. Electronic throttle control error code + service engine lights were lit. Attempted to turn off an on several times, hoping this was just some kind of glitch, but after multiple attempts it woudn't even stay started. While in park, after pressing "start" engine just kept jumping then automatically would shut itself off. Our whole family stranded hours away from home. Under 500 miles and it had to be towed in to the nearest dealership where it's been sitting for almost a week now and they still have absolutely no idea how to fix it. Was told that it lit up with so many error codes they have to get a special engineer from mopar to come out' just in shock that we're having this issue with a $65K vehicle. Very unsafe.

- Waxhaw, NC, USA

Vehicle intermittently does not turn back on after engine shuts off during normal electronic start system operation. Engine shuts off when nearly and at a stop. When releasing the brake pedal, the engine does not turn back on. There have been three occurrences as follows: Occurrence 1 6/27/2020: Exiting the thruway and nearly at a complete stop at a light at exit when the engine shut off due to ess system. Upon releasing the brake to begin driving, the engine failed to turn on. Operator was pushing gas pedal to go, the engine remained off. Remedy was to tap the brake again in which the engine turned on and was able to move. Occurrence 2 7/13/2020: Came to a stop in traffic on a street. Engine shut off due to ess system as designed. Upon releasing the brake, the engine did not restart. Operator pushing gas pedal multiple times and engine still did not turn back on, sitting 'dead' in the middle of traffic. Attempting to push the push start button did not turn vehicle back on. Remedy again was to push brake pedal again and engine turned on. Occurrence 3 August 2,2020: Operator in traffic, came to a complete stop. Released brake pedal to begin moving. Engine did not turn back on, and shifter 'd' symbol began flashing. Tapping brake pedal would not restart vehicle. Dashboard stated 'shift to P to park', to place vehicle in park position. Placed vehicle into park, had to restart engine by pushing start button. Engine turned on and was able to move. I have a video showing the third occurrence, however this submission only allows picture format so took snapshots of code. Sent video to fca, have multiple recorded visits to dealer to find issue, no root cause determined at this point. Requested refund/replacement.

- Tonawanda, NY, USA

Back up warning system is malfunctioning. When the car is put into reverse, a constant loud tone starts. This is a safety issue as it masks alerts when there is someone or something actually behind the car. Dealer says this is normal. However, this did not happen until dealer installed after market wheels and tires.

- Dumfries, VA, USA

Bought our vehicle new as you drive down rode the faster you go the harder it is to control steering to stay in your lane. Reported it to dealership they won't take it on main road to drive faster than 35 says it's a Jeep thing. This is constant hard to handle while in regular drive mode.

- Largo, FL, USA

At speeds above 40mph the vehicle just wants to wander usually to the drivers side. Have to constantly over correct to keep it straight. There is a bad leak allowing outside air to enter the vehicle on the drivers side.

- Grand Prairie, TX, USA

On 4 occasions, the vehicle demonstrated sudden unintended acceleration. All events occurred while coming to a gradual stop applying the brakes normally. Each time, the vehicle engine suddenly revved high and shot forward [into an intersection once through a stop sign!]. on all occasions, the accelerator peddle was not depressed and the floor mat was not interfering. Only by split-second response on my part was I able to avoid a collision with the vehicle in front of me. It happened over several days--not just a single period or session.

- Santa Fe, NM, USA

I have been back to the dealership multiple times, 4 soft top replacement and or repairs also other visits... also 1 soft top replacement. Water leaks, top literally coming off/ out of frame at speeds over 30 mph. 2 of the tops had friction burn/ tears and the 3rd is doing the same thing but worse. Carpets are saturated with water days after raining. The Jeep has been in the repair shop or in my driveway unable to use when it rains, over speeds of 30 mph. Currently the top has a big opening that cane lose above the driver side windshield and air and or rain mists into my face. I have asked to have it replaced with a hard top or a vinyl soft top multiple times to see if that would help, even tho I purchased the vehicle with the 'black and tan' package which consists of tan canvas soft top and tan interior, black exterior. They stated 'they (the dealer) can not do that because of the VIN #' but then stated I could buy one from them. As of today my 2020 Jeep with approximately 4,800 sits in my driveway out of service. I purchased/leased a new vehicle because I have congestive heart failure, multiple dr. Appointments, a new born baby and 2 other children, I need a reliable vehicle. The Jeep is unsafe for myself and drivers behind me, fearing the top may completely come off while driving and or metal frame.

- Baldwinsville, NY, USA

The rear window above the swing gate blew out on the highway. Just suddenly exploded outward with no warning. Traveling 70mph on highway in good weather 80 F sunny day

- Minneapolis, MN, USA

I purchased my new Jeep Wrangler 2020 unlimited just over a month ago. I have noticed that, when driving at speeds above 40mph, the car is very difficult to handle and the car, as well as the steering wheel, wander all over the place. When driving on a highway, I fear for my life as the car wanders around the lane and much worse if there is a slight wind current that hits. It is very unstable and very unsafe. I have taken this to my Jeep dealer and they insist that it is normal compared to other Wrangler they have tested on their lot. This is a very ignorant response as it does not solve my specific problem. I fear that this will cause a huge accident one day on the roads and believe there is a fix for this problem but the dealer does not wish to fix or repair the issue. I appreciate any help with this.

- Manassas, VA, USA

Windshield major damage from a small insignificant impact.

- Fort Myers, FL, USA