This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Jeep Wrangler's instrument cluster randomly shut down while driving. This means I couldn't see the electronic speedometer, odometer, or any other information on the dashboard. There weren't any warning lights before it failed. I had the dealer fix it, but Jeep wouldn't cover the entire cost of the repair, even though the dealer confirmed there was no water damage or external cause. It seems like the instrument cluster just malfunctioned and fried. This appears to be a recurring issue with Jeep Wranglers, and it's concerning that Jeep isn't taking responsibility for a problem that could be a safety hazard, especially when using features like adaptive cruise control that relies on the digital screen. Attached is the repair order and invoice detailing the problem. I also have a video of it mid-failure if you need it. This shouldn't happen with a vehicle at 46K miles, major safety concern.
So driving about 50-55mph, the dash lights lite up like a christmas tree. Everything from ABS, shifter lock, sway bar, airbags, traction control, aux battery and some other things that i can't remember. Engine lost power, power steering and unable to shift out of park. I took to my local dealer, I didn't buy it from them, and they diagnsoed the issue of a faulty ABS module. This module has been in the stage of "engineering" for over a year. I spent $900 on one ABS module that was available out of 5 in the US from another dealer and to get 20 minutes down the road only to have it happen again. The vehicle was at the dealer for 5 weeks. The new part was to become available on May20th. Two days ago the service manager called to tell me that they pushed the date to Aug 20th. This will be almost 2 years in this process with this part. The manager then proceeded to tell me it will probably be longer as Jeep went to a new vendor and it is redoing the part. I know of hundreds of other owners in the same boat. Jeep star techs say they can't diagnose past this part so I am paying on a big paper weight since November 23. I have started a case with Jeep customer care only for them to say they can't do anything financially or anything other than help expedite the issue. This is a lost cause as it is still being developed 2 years later. My GM of the dealership said he has 4-5 others at his lot in the same boat and a number of other owners with vehicles like myself at the house. I feel the need for someone to put pressure on the vendor to help with getting a recall on this situation.
Loss of power on the highway, check engine light, battery light, PCM light, Service start/stop system light, stalling and shutting off when put into reverse. Code for MGU. It-??s an etourqe Jeep Wrangler, no alternator and no aux battery. It-??s been at a dealership since March 6th. They-??ve replaced the MGU twice, which is a $15,000 part. They-??ve replaced belts, belt tensioners, a crank shaft sensor and opened a star case and cannot remedy the issue. It still stalls and dies when put into reverse. Losing power and being unable to accelerate on the highway is exceedingly dangerous. The vehicle stalling and dying in any scenario is exceedingly dangerous. Not only to myself and the people in my vehicle but to others around me. The issue has been reproduced multiple times at the dealership and they cannot correct the problem.
The board computer started to mention -??service shifter-?? when I was driving. Then the engine switched in neutral when I was still driving, telling a problem about the shifter. Later other systems failed, for example the servo for the steering, ehat has been very dangerous, as the steering wheel did not react anymore and I had to do a emergency break. Also, the engine could not be stopped.
- Miami, FL, USA
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Took jeep to dealership it had 36,000 miles They worked on it for 40,000miles service And to ck wobble on jeep Mechanic took jeep for test drive it exploded luckily he new how to escape I don-??t know what the cause of it was insurance are taking care of
Without warning the IP panel lights up with all warnings and power steering is lost while driving. Dealership can not diagnose the issue. I have replaced both the main and the aux batteries and still have this same issue. I have been lucky so far the 3 times that it has happened because I was driving straight. If I was going around a curve or trying to avoid another driver, the probabilities are high that I would have been in an accident.
First time it happened I was stopped and the vehicle complete Shut off. I had to shift to park and restart. Second time, coming to a stop the vehicle abruptly shut completely off and directed me to shift it to park and restart. Same thing had happened a third time and now I have parked the vehicle until my service appointment.
The dash instrument cluster failed and went dark leaving no information for the driver. Speedometer, fuel gauge, odometer and all warning lights are out. The vehicle went to Walnut Creek Chrysler Jeep Dodge Ram on 6/15/23. They confirmed that the cluster was out. They also mentioned that this is a common problem and would take 2 weeks. The vehicle could not be used, because of the fear of no speedometer and fuel gauge. If it ran out of fuel, there would be next to no steering or brakes. There was no warning prior to the failure on 6/13/23. It has now been at the dealer for 7 weeks with no ETA for the part. We've been told by the dealer that the part fits 2018 through current models and there's a large backlog because of a rash of failures. We have reached out to Chrysler customer service on several occasions and have got no help or guidance whatsoever.
While driving all dash lights come on and steering locks up. Been in shop for weeks and they cannot find out the reason. There are several videos on YouTube of same issues. This is very dangerous, especially if driving at highway speeds. How do i file to get this on recall list? My wife was driving at low speed when it happened and was able to get to side of road.
1st occurrence sept 21, 2022 at 53000 miles In shop June 19-20 June 23-currently Cost incurred Rental from Olathe Dodge Chrysler Jeep 1 day 6/19-6/20 $50 Loaner given from 6/23-current @ no cost to me Symptoms: While driving, all dash controls will zero, no speedometer. The following indicator lights illuminate: ABS Serv4WD Service auto start/stop Service electronic stability control Traction control on Traction control off Emergency brake on Service shifter When stopped and in drive, without warning, when going to accelerate to move forward, the vehicle will rev up but won-??t move. It sounds like the car is in neutral. The dash will have the -??D-?? for drive of PRND flashing. I try shifting into neutral and reverse with no change. I shift into park and then auto park engages and I am effectively stuck. The safety of myself and passenger(s) is immediately effected. I was at a stop sign in the middle of rush hour traffic in a densely populated metro and was stuck in park for over 3 minutes. The safety of others on the road is effected as I am a danger being stuck in the middle of the road. If they hit me, it could injure them and their passengers. The dealer has repeatedly stated they can-??t get it to -??act up-??. They have had the vehicle
While driving, traction control light came on. Eventually went away after shutting off vehicle, but engine light came on. Things escalated a week later when all warning lights starting coming on while I was driving and I lost power steering. I took to the dealership and they said several wires had rubbed against a condenser. The fixed the wires. Approx. 2 weeks go by with no problems. Then my Jeep was idling in a parking lot and all the lights start coming on and what I assume was the engine fan started running. It sounded like the Jeep was going to blow up the way the fan was running. I shut the Jeep off and when turned back on, the engine light was on and was able to drive it home. Took it to the dealership and as sitting in the parking lot, it again had all the warning lights going off and the fan went crazy again. It has now been at the dealership for two weeks. No answers. I-??ve done research on line and there are lots of people experiencing the same problem. Needs a recall! This is absolutely dangerous to be occurring when driving.
2019 wrangler jl sport 2 door manual. 68,000miles. started with flashing abs light 2months ago with then start stop not working given i replaced the aux battery 3 months before this happened delearship said both batteries needed replaced so i did that. moving forward 2 weeks agos i got all these codes, picture attached, ran the scanner because i got my dash lit up with every warning you can possibly imagine. every time it happened ( more then 5times, less then 10)it wouldnt let me turn it over to off but wound turn over to acc. while making a weird noise(video attached).finally it will turn over to off..one day on the turnpike the jeep did this but this time i lost my power steering. the dealership has had it now for over a week. the pulled over 60codes for communication. they clear the codes and have driven it over 100miles not being able to replicate the-same problem i had and no codes are popping up. they still have the jeep.
I have a 2019 Jeep wrangler. Within the first 3 months of having my jeep I experienced issues with the battery. I came to a stop at a stop sign, the auto on/of turned the vehicle off but then it wouldn't come back on when I tried to drive. It showed a battery light and the auto on/off sign with an exclamation mark first then all lights on the dashboard started flickering, windshield wipers came on, and then it started beeping. I had to get a tow truck to get my car out the street. When I took it to the dealership they said both batteries needed to be replaced. Since then I have had the same situation happen twice for a total of 3 times in my 1 year of having the car. Each time I have to tow the jeep to the dealership and replace the batteries. They check the fuse but can't figure out the cause. As for the steering, I cannot go over 80 mph without experiencing "death wobble".
After coming to a complete stop every time, the Auto Start/Stop kicks in and when it is time to accelerate the Jeep stalls, takes itself out of drive, lights start flashing, radio goes off, and windshield wipers start going. After getting through the disorientation of everything happening and cars honking at you or jamming on breaks to not hit you; one will need to re-step on the break, put the vehicle in park, restart the Jeep (if it starts, sometimes it takes 3 times pushing the start button or it may need a jump started. This is such a dangerous situation. I bought the Jeep in Oct of 2019. Had Batteries (both) replaced in Jan 2021. Still under warranty i took back to them this past Saturday, they said the main battery needed a 117 minute charge and the smaller battery was fine. they let it sit for 45 minutes and it started right up for them. The next morning same thing, struggling to turn over. I am again going to take to dealership as much as i do not want to as this is an on going issue not getting resolved.
2019 Jeep Wrangler Unlimited Sport - while driving the steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. The car will not shut off, I had to remove a fuse to get the truck to turn off. No dealer or mechanic can assess or fix. Major Saftey concern. There needs to be a recall. Im out thousands of dollars trying to fix. My warranty expired the truck is a lemon. 04/16/2023 UPDATE- Letter from Attorney Gen. Off. of Illinois along with consumer complaint online form that states- Consumer had recall repairs done, issue still not fixed. Wants class action lawsuit. Requesting an exchange or refund for repairs, monetary compensation for pain & suffering, from anxiety and missed days at work from being stranded.
It has happened several times since we got the vehicle. There are times we are on the freeway and we press the gas but the car slows down and makes a horrible sound then after a little while we wiggle the shift handle and move it around to make it go. It has been very scary. Also the car has turned off when stopped at red light. We called the dealership and they just turned off the auto start. They told us we do not have extended warranty and that was it. Also the steering wheel gets locked up. We just pray that nothing happens to us. Could you advice please.
About 2-2.5 months ago, our 2019 Jeep Wrangler completely stalled out at a stop light. At the time it stalled, the dash started flashing and gave me many warning lights. I was unable to put the transmission in park in order to try to start the vehicle again. After many attempts, I was finally able to place in park and start the vehicle. I then went thru a drive thru and it did the same thing and left me stranded in the drive thru lane without being able to start it for about 10 minutes. The next day, I was on my way to work and while traveling on the highway at 75 miles per hour, the vehicle stalled out, the dash wigged out and I lost all control of the vehicle including steering. The engine revved up to a higher RPM and I was unable to put it in neutral to try to slow it down and control the vehicle to a safe stop on the side of the highway. There were a couple of close calls with other vehicles due to the inability to control the steering or the engine speed. The next day, I took the Jeep to the dealership and when scanned for codes, there was over 150 codes including losing communication with the Body Control Module. Dealership test drove and the tech had the vehicle replicate the issues and leave him stranded 7 times in one day from and back to the shop. At this time, my concern is the safety of my family. For now it appears that the issue has been resolved, but there have been many similar instances reported with the same danger of crashing. Paperwork obtained from my dealership reflects there was a module that was replaced when the vehicle had less than 8,000 miles that was supposed to fix this issue, however it occurred to our jeep that had less than 25,000 miles on it. The paperwork also states "!!Attention!! This vehicle may have had 7 visits, 69 days down and 8 repeat repairs, service personnel should notify dealership service management and engage FCA service and parts resources." Doesn't this fall under the Lemon Law?
Driving my vehicle and around 20,000 miles had all lights come on. Lost power steering wind shield wipers randomly going off and then it goes away once powering off. I took it to my dealer and they worked on it and said nothing was wrong. A week later it happened again. This time the vehicle wouldnt turn back on for about 30 minutes. Going threw a round a bout I will randomly lose all control and almost crash. I have had at least 4 or 5 close calls do to no power steering and lose of traction control. No dealer or mechanic can figure it out. It is throwing 37 codes. HUNDREDS OF PEOPLE ON THESE JEEP FORUMS HAVE HAD THE SAME ISSUE FOR THE SAME YEAR. NO ONE CAN FIGURE IT OUT. SEVERAL HAVE CRASHED. MY WIFE HAS ALMOST DIED WHEN SHE LOST TRACTION CONTROL IN A BLIZZARD. It has been months and now my vehicle is up to 42000 miles and its sitting there because now I'm to scared to drive it. It gets stuck in park and randomly powers down. This is a serious safety hazard and someone is going to get killed from a crash if this isn't addressed. All codes are related to ABS and CAN BUS but it has only fixed about 5% of the vehicles when they replace those parts. COME INSPECT IT YOURSELF I AM AVAILABLE ANY TIME!!!
A D V E R T I S E M E N T S
- Salem, OR, USA