This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My pulled passenger seat forward to get access to rear seat. When I tried to return the seat to secure position it would not latch in place and plastic and metal parts including a spring fell out onto floor. Now the seat just slides back and forth. If that would have broke with a passenger in the seat they would have been severely injured. My Jeep only has 24747 miles on it. It is out of warranty and the dealer wants $716.34 plus tax to repair it. This is outrageous and very dangerous. This vehicle is designed for of road usage. The seats should be much more durable.
The contact owns a 2019 Jeep Wrangler. The contact stated that while he was cleaning the vehicle, the front driver-??s seat failed to recline. The contact also found an unknown plastic part on the floor in the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver-??s side seat frame to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 6,661.
Drivers seat became stuck folded forward making the vehicle undrivable. Needed to have the vehicle towed to the dealership for repair. Luckily this failure happened when we were in a safe location with cell coverage. The problem occured without warning after folding the driver's seat forward to access the rear seat. This is similar to Jeep's TSB 23-020-19 - "Front Seat Will Not Unfold and Lock Into Position / June 20, 2019". However the dealer tells me that the problem is not the same as the TSB and the seat frame needs to be replaced. This is the second time we have experienced this failure. The previous time I was able to return the seat to the normal position after much difficulty. In that case I was able to drive the vehicle to the dealer for repair. That instance was apparently what is described in the TSB. Based on the owners forums this is a very common problem. It is obviously a major safety issue as it can occur without warning and strand the occupants.
Any time the upper seat reclining handle is used to recline or fold the seat forward, something in the cable mechanism breaks and the seat will no longer latch in any kind of locked position, causing the driver or passenger seat to not be stable easy to fling forward or backward.
Steering wobbles and drifts violently at speeds over 60 mph on the highway. There has also been a water leak under the drivers side steering column that twice now the dealer has not been able to fix, all wiring under the steering wheel is wet after a rain as well as puddles of water on floor mat.this car is a lemon
- Tigard, OR, USA
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The modern head restraint system is extremely uncomfortable for those who do not excessively recline their car seats. I personally desire mid and upper back support, especially during impact of a rear end collision. The protruding active head restraint makes proper back support impossible. These head restraint systems should be adjustable for those who use their car seats properly and do not recline them excessively.
A D V E R T I S E M E N T S
- Sumter, SC, USA