This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Please check if there is a flaw in 2018-20 Jeep Wrangler windshields. They easily crack, multiple times. There are entire websites and community groups experiencing this problem. I also own a 2014 Wrangler, and have replaced the windshield twice. With my 2019 model, I have had multiple cracks and replaced two windshields in under 3500 miles of a brand new car. Yet, the 2019 model has a more angled windshield than the previous model. The issue occurs at road to highway speeds and simple pebbles. Again, my two replaced windshields had multiple streaks, cracks, spiders, et al before replacing. Something is wrong with the glass Jeep/mopar use.
Rear side windows on 2019 Jeep Wrangler blew out while at highway speeds, even when installed properly. On our Jeep, the window didn't completely fall out, so it was disconnected and was hanging. Others I have known have lost their windows on the highway and had to wait weeks or months for replacement windows because there aren't enough available to dealers.
The windshields on the Jeep Wrangler continue to be a bane of owners everywhere. They are much too easily chipped, cracked, and damaged otherwise because of the terrible lack of rake and aerodynamics to reflect small objects harmlessly off them like most other autos. They are also a visibility hazard as they attract so many bugs that cannot be easily washed off with the conventional wipers/fluid. This happens on a consistent basis across the country. Just research all the windshield replacement claims for Jeep.
The steering is sloppy with 2-4 inches of "play" in the steering wheel when driving. I have had the recall done for dampener replacement, but it still tries to "walk" the road side to side due to the slack in the steering. I am told this is an issue with the electrical assist, but it needs addressed. I drive for hours and having to fight this back and forth the entire time is unsafe. Also, the windshields are not sloped enough for areas where there are many bugs. The windshield becomes so congested with splattered bugs it's hard to see. The washers and wipers cannot scrape away the debris either because the impact is so hard is plasters them to the glass, and takes high pressure water or vigorous scrubbing to remove. This is a poor windshield design flaw that most every other automobile does not have an issue with.
Steering issues caused by weak steering components and poor suspension geometry. Death wobble and jumpy, loose, wandering steering from factory. Brought into dealer may for updated oem trackbar with stiffer bushing update and updated steering stabilizer. This has tightened steering somewhat and reduced the amplitude of death wobble but has not eliminated it. Jeep still wanders and jumps onto adjacent lanes when hitting expansion joint on freeway. Dealer service manager refuses to consider alternative fixes that have been shown to have positive results for others. Wind noise from a pillar and freedom top. Dealer noted but failed to fix inadequate defroster channeling results in the defroster only clearing the center of windshield. Driver cannot see out of wi shield. Design flaw since this is on all 2018 and 2019 jl. Dealer refuses to fix fragile windshield glass. Service manager ager refuses to consider this an issue eve. Though 1000S have lost their windshield and have broken numerous ones in short about ts of time too short lower control armcountry ol arms in not enough caster and lack of a caster adjustment results in poor steering. All above items occur when Jeep is in motion and represents ts a hazard on the road.
- Windsor, CO, USA
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The vehicle has led headlights, driving at night during any type of snow, the headlights become completely covered and their is no light coming from the headlights, forcing me to pull off the road and clear the snow repeatedly. This is dangerous.
Windshield chips easily. While driving into work at speeds around 35mph a small chip occurred extremely easily. I am not one to follow close behind people and in 16 years of driving have never had a cracked windshield. This happened on day 3 of ownership. Getting on Jeep forums there are 23 pages of people that have replace their $500 windshields multiple times.
A D V E R T I S E M E N T S
- Scottsdale, AZ, USA