This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Weld quality on frame are very questionable. When my Jeep twists while off-roading, it sounds like it wants to tear itself apart and the doors dont want to shut close when the vehicle is fully flexed. This doesn't happen to the newer 2019+ models with obvious better welds on frame. It gets annoying with all the crunching noise the body makes when I drive on uneven roads. Again, not seen on newer models. Also, the steering stabilizer was replaced and still my steering wheel start shaking when I drive on uneven roads. I have taken my Jeep to the dealer 4 times complaining about the radio and it keeps shutting off and volume freezing.
Driving at about 60 mph when I went over bridge separators and the whole front end started to wobble and shake until I slowed to approx. 40 mph thought the front wheels were going to come off.
I am becoming increasingly concerned with the steering issue in my 2018 jl rubicon. The recall on the steering dampener was performed 06/06/19. The vehicle is lightly driven but lately has seen more mileage. Unfortunately the replacement dampener did not correct the wandering and drifting issue. The vehicle will not track straight and must be steered all the time to remain in a lane consistently. At highway speeds the steering issue is very pronounced. It becomes difficult to keep the vehicle tracking straight with the wandering issue and slop in the wheel. I have another appointment on 01/24/20 to reexamine the steering problem.
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 65 mph, when the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact stated the issue was intermittent with in cold weather. The vehicle was taken multiple times to local dealer lopp motors located at 305 N 2nd ave, Dodge city, ks 67801, (620) 682-4728, where they have been unable to duplicate the failure. The manufacturer had been informed of failure. The failure mileage was 18,000. The VIN was not available.
- Jetmore, KS, USA
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Vehicle wanders at highway speeds and is very hard to keep in lane constantly making small adjustments to keep it between white lines.any wind magnifies the problem. Dealer installed new steering stabilizer and flashed power steering cpu.helped a little for a while.have read blogs and checked alignment chamber air pressure etc.noting seems to help. Seems to me the power steering is way to sensitive when driving straight.my wife won't drive it and when I drive I have to Focus without distractions to keep it on the road. Very dangerous to be on the road.would like a case number to see if I can the the problem resolved
Jeep started a "death wobble" on interstate after hitting pot hole. Steering wheel started rapidly shaking and wouldn't stop until I got slowed to below 40 mph.
Steering is bad, wanders all over the road above 30 mph. Hard to control especially at highway speeds. Have had all recalls done for steering and no improvement
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving various speeds, without warning the steering wheel became loose and failed operate as intended. The contact stated that it was difficult to safely control or maneuver the vehicle. The vehicle was taken to allen mello Chrysler Dodge Jeep Ram located at 13 marmon dr, nashua, nh 03060, (833)207-1926 and also to Bonneville and son Chrysler Dodge Jeep Ram located at 625 hooksett rd, manchester, nh 03104, (603)624-9280, to be diagnosed. Neither dealer was able to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.
I have had a death wobble on my 2018 Jeep Wrangler jl. I took it into the dealership where I bought it and they said it was repaired. On my way home 82 miles away. It continued to have the death wobble. I called the dealership and they recommended I take it to a different dealership because they could not fix it. The next closest is over 2 hours away and a rental would be required. I have had so many issues getting this resolved.
Since new my Jeep pulls to the right.. took it to dealer for alignment.. they said they couldn't do nothing about it to take it to a aftermarket shop.. modesto dealer.. service rep jonathan... why would I take to a aftermarket shop?? hard to believe they cant align of fix a stock vehicle they sold.. hard to keep on the road please help.. shakes bad after 70.. hard to believe I have a new vehicle yet need to drive on the slow lane..
After the steering damper recall my Jeep started experiencing the "death wobble" after hitting bumps at about 65mph. It happed 3 times. Jeep is giving me the runaround.
I have 2018 Jeep jlu rubicon from day one that I pickup my Jeep the steering wanders allover the road have to constantly correct to keep from running off the road when it is cold below 20 deg the steering to the right is ok unless it gets colder but when you turn to the left it binds up, making hard to turn then all of sudden it lets lose if the weather is above 20 deg the binding go's away after vehicle warms up but under 0 deg its hard to turn until the weather warns up. I have talked with the dealership several time they state that nothing is wrong in the areas of the dealership the weather never get cold
My vehicle failed to brake and steering wheel was not responding either causing me to crash into a vehicle parked in front of me there is video surveillance that will show how long I was trying to control this vehicle and was not able too I took it to a Jeep dealer and they state that nothing was wrong there are multiple forums https://www.jlwranglerforums.com/forum/threads/my-2018-jl-sports-brakes-and-steering-failed-today-again-causing-A-crash.42801/page-2 this happen at a mall around the holiday season I could of killed someone im trying to save a life something went wrong and is happening to others yet Jeep fails to check further into it on Saturday my Jeep had still not been checked now at 10am I received a called telling me that nothing was wrong with the car so fast the dealer opens at 9am it took you less than an hour to tell me nothing is wrong with the car? please I need this documented all I'm trying to do is avoid soothing like this happening again and someone losing their lives because of it. All I was doing was trying to park at a mall. Can someone get back to me so I can explain in detail what happen. Please! attached is a picture of one of the vehicle that were hit by my 2018 Jeep Wrangler jl.
I have a 2018 Jeep Wrangler jlu sahara with 4,186 miles on it. I am experiencing very loose steering on my vehicle. The steering wheel has a dead spot of about 2 inches in either direction from center.this becomes increasingly noticeable as speed increases and once at highway speeds is extremely unstable. As to get the vehicle to respond / make even minor steering adjustment as you drive, takes a substantial movement of the steering wheel. This leads to the vehicle swerving all over the road and is is really hard to control. It is truly not safe, especially higher speeds. After I purchases the vehicle and experienced my issue, I have come to learn that is it a very well known wide spread problem that is going unaddressed by fca (Fiat Chrysler automobiles) and is being even more ignored by the service departments of most of their dealerships (very frustrating to be told there is no issues when everyone knows that there is). This topic is all over internet forums, on line article and on line videos outlining the same experience and outraged because no one is acknowledging this dangerous issue.
I recently had a local Jeep dealer install a mopar factory 2" lift kit on my 2018 Jeep Wrangler rubicon a few weeks ago. Since the 2" lift was installed, when the Jeep hits a highway break, bump/pothole, anywhere between 30mph up to normal highway speeds, I get the "death wobble" in the steering wheel and the vehicle shakes violently. This Jeep still has the factory original tires and rims installed, and has no other add-ons to the vehicle. I have to slow the vehicle down to 25 mph for the death wobble to stop. I traveled 35 miles a few days ago on a state highway at speeds between 40-65 mph, in 32 degree temps, and the vehicle went into a "death wobble" (7) times, five of which I have on video for the upcoming lawsuits. It appears more vulnerable to a death wobble if the front drivers wheel hits a bump or pothole first. Additionally it appears to enter into a death wobble more easily if you are on a curve in a left hand directional turn. All known recalls have been performed to this vehicle that I know of, to include the updated work and inspection to the steering stabilizer dampener/shock. Someone is going to die from this issue if it is not fixed if they haven't already, either the driver of the Jeep, or a unwitting party in oncoming traffic, especially if this happens on an ice covered road! I have videos of the death wobble, but no photos, which are all that are allowed for posting on this website for this complaint. I would be happy to share the videos with NHTSA investigators if they wish to contact me.
I'm driving on the highway about 70 and I hit a bump and my car starts shaking violently! I have cars next to me and behind me, and I move over to the slower lane and slow down to about 40 for the shaking to stop.
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- Hillside, NJ, USA