This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Jeep wrangler jl with 23,000 miles driving 55 mph. Jeep front end started shaking violently and brake pedal pulsating so that I could not brake or steer vehicle. Did Google search and this has been a major Jeep wrangler issue. As an engineer Jeep designers did not understand harmonic frequencies when designing or specificity front end design. This happened 3 times before Wisc. Cambridge service could replace front end steering component at $600 cost. Very dangerous on highway going 55 mph with no vehicle control. I believe you are aware of this issue and have failed your duty to force mfg to fix with a recall.
my vehicle has extremely bad death wobble, only 55 thousand miles on it. its a extreme safty hazard ! i just had my tires rotated and balanced and the problem is not any better ! once i hit 65 mph its shakes uncontrollably and i have to slow down to 40mph to get it to stop! that is extremely dangersous on a highway to be driving like this ! it has been like this since i got my car at 33,000 miles in august 2021
Cannot drive over 65 mph without Jeep shaking uncontrollably. This is not a problem with just me but 100-??s if not 1000-??s of others. JEEP NEEDS TO FIX THE PROBLEM!!!
While driving my daughter to daycare, the rear window spontaneously exploded. The vehicle was stopped at a traffic light. Our daughter was in the backseat in a rear facing car seat and she was inconsolable after the event due to the loud sound. We had had several issues with the read window. The defroster keeps coming off despite multiple attempts by several dealerships to repair. We then the window replaced in fall 2021 but the defroster kept detaching so we gave up and just accepted it the poor design. There are several reports on Jeep forums of spontaneous explosions similar to this and rear defroster detaching. None of this issues have resulted in a safety recall.
- Chesapeake , VA, USA
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There has been a recall since February 2023 that has not been handled yet. I have yet to receive any information on how they are handling this recall that is a potential fire hazard. 10 months should be sufficient time to be in touch with consumers. I was told when I called the manufacturer that I could use my warranty. I will not use a warranty on a recalled issue.
Paint bubbling and Rust accumulation on all 4 doors and door hinges, hood and hood hinges and varius body panels. Jeep has been taken to a Jeep dealership and no further communication from Jeep on if this is going to be corrected or not. Engineers should know not to put steel and aluminum together without proper coatings or protections.
Was stopped at stop light jeep still running and all sudden neutral flashing and wouldn-??t shift back up into park at all. Had to disconnect battery wait 30 seconds and hook back up for it to shift into park-?? started it up and everything is now good. For now
I get a service shifter message and then vehicle steering wheel locks mid driving. Read it is the wiring harness. And is a repeats issue with jeep wrangler. My 2018 wrangler is at the dealership.
When I hit a bump of any size my Jeep starts shaking uncontrollably. The first time it happened I had a panic attack because I had no idea what was going on and feared for my life. I pulled to the right side of the road and came to a complete stop for it to stop shaking. Everyone-??s safety around me could me at risk including mine since sometimes I don-??t know when it-??ll happen and I can-??t take my hand off the steering wheel to try and see to move over to the right side of the road. It happens very often. First time was I believe in March 2023.
There is a missing weld on the lower passenger rear control arm bracket that looks like a manufacture defect. I recently started hearing a clanging noise and brought it to the mechanic. I was not put at risk of safety (for the tie being). The problem has been confirmed and looked at ONLY by a mechanic. There were no warning lights. How do i get the welding fixed? the dealer will not help me repair it.
At highway speeds when driving over surface imperfections, the jeep randomly and suddenly starts to wobble uncontrollably, with a significant wobble in the steering wheel. This wobbling goes away when the vehicle slows down, but pops up again in a random manner when driving over any surface imperfection / bump / road seam at highway speeds
On August 3,2022. I was driving on the city street crossing the railroad track on 40 speed zone. As soon as it passed, the jeep starts shaking for a minute or so then it stopped. So I thought it was weird but I though it might have been just the railroad on October 22, My sis and are on the freeway, about to merge to the left lane to a different freeway, I felt the jeep was hitting a pump. Then immediately the jeep starts wobbling and shaking that I wasn't able to hold on the steering wheel. I was soo scare that I'm going to hit the other cars and cause accidents. I took the foot off the gas paddle, just let it be while I'm still holding the wheel. Trying to move to the right lane, it was just impossible. The jeep was like jumping around. The wheel was so stiff just cannot move. Finally after awhile the wobbling stopped. I slowly move the jeep to the right lane and drive to the nearest exit. Then I called the dealership right away and told them what happened. Will get back to you soon, that was the answer I got each time I called that day. Which I had called at least 4 times. Next day my friend told me to take this dependable car dealer shop, it has lots of good review and highly recommended. Left the jeep there for couple of days> It was tested with high speed with high bumps. No problem was found. Since then I tried to avoid the freeway, I got nervous driving on the freeway with these bad experience Nov13,22 meeting a friend because of the distance I have to get on the freeway. I was more conscious, I'm holding steering wheels with both hands. after 7 to 8 miles, sure enough the wobbling starts but since i have both hands holding it, I was as frightened as the precious time. After the wobbling stopped, I drove slowly to the destination. With all these scarcely experience. Every time I drive, I'm really nervous. Finally i took it to the dealership. It was diagnosis the steering damper. Unfortunately, it was back order till march or April this year. So,
Had a diagnostic done for a leak that had happened yesterday. It is the Oil filter housing under intake. From 13-17 there ARE recalls on this but for an 18 there isn-??t. There was an unidentified smell when I got out of the vehicle. There were No warnings on my Jeep. I came out to my Jeep hours after to see a leak under my Jeep. Looked under and It is all over my transmission and oil pan. Very little on the ground but left with no oil in my Jeep. If it did not start dripping from those parts I never would have known about a leak and it could have blown the engine in so blowing up my vehicle.
This vehicle has undergone two recalls for an issue involving the clutch and other parts in the same vicinity blowing apart, shooting out like a grenade, and causing catastrophic damage to the transmission, hoses, and whatever else might be in the way of the projectiles. This happened to me after I bought the car used, with very low mileage, and still under power train warranty. The dealer balked at first and tried to blame my tires until I mentioned the recalls. They then fixed it under the power train warranty. No less than 2 weeks later the same exact issue occurred yet again! (I had been nowhere near the clutch pedal and had not shifted for quite some time during either occurance) I pulled over immediately and shut down because I knew what had happened. It felt exactly the same. Now the dealership is insisting this isn't the case and that I get my auto insurance carrier involved. Simply because it projected a different way!!!!! I have been driving a manual transmission for almost 30 years now and have NEVER had any kind of issues in the past with any vehicles I have driven. This is ridiculous! Does someone have to lose their life before anything real is done"???"
I had just purchase this used with 19000 miles on it. It had already had all of the recalls performed for the clutch. I was on the highway in moderate traffic, when the clutch suddenly fell to the floor for no reason as I had already been in fifth gear for a while. Then the vehicle lost all power and there was a clanking noise and it seems like it was on fire with all the smoke billowing. I miraculously made it from the high speed lane over to the slow lane and luckily there was an off-ramp right there. It only made it about 50 ft and died. By the time the dealer looked at it and told me there was thousands of dollars worth of damage I couldn't believe it. All over the same thing that had been issued recalls twice already. Luckily it still was under the powertrain warranty and they took it easy on me with the rest of the parts that weren't covered. But the transmission bellhousing was sheared in half by the clutch plate or something, it cracked my thermostat housing and my thermostat. We thought there was going to be engine damage as well. The entire transmission needed to be replaced due to the fact that the clutch flywheel had broken its teeth or something like that. The entire thing was just a major, major mess. The dealership had it for over 2 months and the rental fees were killing me. The entire thing was just so disastrous. I'm just glad that it didn't kill anybody.
I own a 2018 Jeep Wrangler JL (4-Door) that I bought new. It only has 7,522 miles on it and has never been off-road. On 12/3/22, I was driving on the interstate at the speed of 70 mph when my jeep began shaking vigorously and the steering became almost uncontrollable. I had to take evasive action, move over to the far right lane and slow my speed rapidly. Once my speed was under 30 mph, my jeep began driving normally again. This occurred when I drove over the beginning of a small bridge where there was a minimum change of the driving surface. As I continued driving on the interstate, the same action occurred when I drove over the next change in the surface road. This time I was only traveling at 50 mph and had to slow down to 20 mph to get the vigorous shaking to stop. I took it to my local Jeep Dealership today (12/5/22). After they inspected my jeep, I was advised that the steering damper was weak and outdated. I was also advised that they had already replaced the steering damper once due to the "customer satisfaction note" issued by FCA. The dealership then stated that FCA has revised the steering damper since the one that was replaced under the note but that I would have to pay for this repair because FCA hasn't issued a recall or safety notice regarding this known issue. At the low miles of 7,522 on a Jeep Wrangler that I bought brand new, I am going to have to pay for a repair to a known safety issue. Even after replacing the steering damper that they knew was defective once, I am going to have to pay for a 3rd steering damper that has been revised because the 2nd one put on by FCA was defective. This is a serious safety issue and is known by FCA but they are refusing to admit the issue and are making their customers pay for their defects. I will include a copy of my service report from the Jeep Dealership.
My jeeps backup camera randomly works. This is a huge safety issue. I-??ve taken it to Jeep who said there were no recalls and made me pay close to $300 out of pocket to -??update-?? my radio system. I am still having the issues and can-??t afford to keep taking the vehicle back to troubleshoot further. This is a major safety issue as it-??s not guaranteed my camera will work and if it does fail there is no telling when it will start working again. If you search forums you-??ll see this issue being present with jeeps since 2016 to now. All different years. Please let me know what can be done or if additional info is needed.
A D V E R T I S E M E N T S
- Palmhurst, TX, USA