This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a strong smell of coolant coming from the ac vents. One day we saw a puff of white smoke come out of the ac vent. After that we took it to the dealer and they said they replaced the heater core. The strong smell of coolant is still present in the vents. The smell is always there but gets stronger at times, so strong we need to roll the windows down.
Drove into the gas station, put my Jeep in park, put the emergency break on, turned it off and proceeded to fill up the tank, I did not top the tank off, got back in my Jeep started it back up, engine started fine, released emergency break put Jeep in drive put foot on gas to proceed out of the gas station Jeep pulled out of the gas bay and I drove forward slowly, while turning left out of the bay. I drove forward with my foot on the gas about 20 feet. All of a sudden the Jeep came to a stop and shut off while still in drive. I would press on the gas pedal to move forward and nothing would happen it just remained stationary.. all electronics still worked in the car. I put the car in park, turned on my hazards turned the Jeep off and then back on, and engine was not starting. Turned it on and off 3 more times and finally the engine started back up on the 4th time and I was able to drive away. This has not occurred again, but I have not driven it other than 20 miles back home where it now is sitting waiting to go to the Jeep dealership.
While in motion at up to 50 mph, on city streets, ESC warning light and contact dealer message lit up on dashboard. Steering requires numerous corrections to stay on path in lane.
Jeep frame welds have a lot of porosity and slag. Many of the welds all over the frame do not appear to be complete and look unsafe. Nothing has been done to the Jeep and was this way from the factory. Very concerned about crash safety strength and longevity if welds start to rust and deteriorate.
I have a 2018 Jeep Wrangler unlimited rubicon with frame welds that exhibit excessive porosity and in some cases, off location. I have visited two separate dealers a total of three different times. The third time was a charm and the service advisor agreed that the frame welds were not "in spec" according to fca's star bulletin S1813000001. I was told that direction would have to be given from fca on what to do and that the advisor didn't know that the welds could be properly repaired. It has now been more than 3 weeks since I have heard anything. I don't even know if my new Jeep is safe to drive at this point. In addition to the dealerships, I have been contacted Jeep cares and mike manley's office with no resolution. I honestly don't know where to go.
- Canyon, TX, USA
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There has been a major recall related to the track bar welds on the jl model Wrangler and when I search my VIN it is not included but many of the welds on my frame are rusting already and appear to be "bad" welds. I am a professional welder and I know what a good weld looks like. Please help me address the issue with the many "bad" welds on my brand new Jeep.
Frame welds are pitted, rusting, incomplete, and have numerous inclusions and porosity. This is all over the frame. Included is a picture of a weld on a body mount. Appears to be cracked. The dealership where we bought the vehicle and Jeep both looked at the vehicle and say it is safe and normal.
I got behind the wheel of a 2018 Jeep Wrangler, adjusted my seat for optimal comfort, visibility, and hands / feet position for safe operation of the vehicle and then noticed that the design / position of the dash obstructed the view of the speedometer and tachometer (among other info) while the vehicle is in motion (I was not in motion). This obviously can cause issues with safe operation. I posted this observation in a Jeep Wrangler forum to see if I'm the only person with this problem. As of today the poll sits at 53% of users having the same issue. See here: Https://www.jlwranglerforums.com/forum/threads/poll-in-your-best-seating-position-is-your-view-of-the-Wrangler-dash-gauges-cut-off-in-any-way.15958/#post-390053
The welds on the rear suspension are horrible. There are large pieces of slag wherever there are welds. There are already places where some slag has fallen off and spots have started to rust. The entire frame has slag on it and huge messy welds. There are welds missing along the frame. The frame was dented and hit with something before being installed. All of these things can lead to weakening in the metal or failure in the welds.
Jeep has bad welds throughout the frame posing significant safety risk not only while driving the vehicle but even more so in the event of a crash. A large majority of bad welds are in structural areas. Some are off seam, porose welds, welds that appear to have little to no penetration, weld joints with little to no weld material in the joint and off seam. Also many of the welds show sines of heavy contamination in the weld material.
Frame has terrible welds, porosity along frame weld lines, rusting already along weld lines, seemingly missing welds, welds that won't go deep enough to retain structural integrity when reported to fca, they stood behind the integrity of the welds, and the dealership that performed the inspection noted that the welds 'looked fine because they looked just like the welds on a vehicle that had just been delivered'. professional welders have noticed that it seems not enough shielding gas was utilized during the initial weld process, which weakens the integrity of the weld and opens it up to premature rusting and potential failure.
Hello.this is regarding my 2018 Jeep Wrangler jl rubicon. I have been reading extensively about the frame welding recall (issued 10/5/18) that unfortunately does include my vehicle. We spent over fifty five thousand dollars on this Jeep, and are extremely disappointed in the build quality. Just to make sure that the welds are bad, I looked under the Jeep and several extremely important welds (some involving the steering bracket) were not done properly, and will fail. Also, some of the welds have several pocks in them and will develop rust. If a weld isn't done properly (or repaired) properly, it will fail and that for fca to release a vehicle, in this condition to the general public is disgusting. I have a wife and a baby on the way' my wife no longer feels safe in our new Jeep. I am writing you to voice my concern and warn others about this unsafe vehicle. We no longer drive the Jeep and it sits in our driveway. I cannot drive a vehicle that may fail structurally and injure or kill us.
While this vehicle was parked in a parking lot, and off it exploded into flames... consumer stated car was parked around 9pm and noticed the fire around 3:00am, so about 6 hours. Police and fire crew concluded that the fire started from faulty wiring. Updated 10/30/18
Unacceptable welds on frame. Many with porosity and spatter. The consumer no longer owns the vehicle. The vehicle was sold as a buyback for unresolved steering failures.
About a week and half ago I got in my vehicle and turned the vehicle on (still in park) when I received two warning/service alerts. First was, "service electronic stability control", and second, "stop/start unavailable service stop/start system". fyi, the vehicle has only been in my possession for a few months, something like this shouldn't happen. I have attached the images of the warnings.
2018 Jeep Wrangler jlu sport. During driving at 75mph, cold air was found coming out of glove box seams. Opened glovebox and cold air is pouring out. This is when the heater is on. Jeep doesn't seem to want to do anything about it.
2018 Jeep Wrangler jlu sport. The ac/heater is outputting a strange moldy smell that smells like rotting shoes. This happens every time the vehicle is started and stationary and again approximately every 30 minutes of driving. This is a big issue for me as I am allergic to molds. Jeep seems to be blowing off the issue and refuses to do much about it.
Welds on 2018 Jeep Wrangler jlu sport frame are bad in many ways. Problems include: -incomplete weld if track bar weld which could cause failure and loss of steering control -porous welds - many of the welds are porous -lack of penetration -overweld aka weld drip -nearly 90% of the welds have weld slag that was not cleaned off before painting. Resulting in parts of the weld not being painted and prone to rust and eventual faulure -there is also a great deal of weld spray that should have been cleaned off -there are also welds that were not completed...for instance there is one on each side in the rear where they only welded half of the tubing that should have received a complete weld around its circumference. Welds were examined by prestige Jeep and a district rep who said their were fine however this was not a certified welding inspector. Case was brought to the attention of Jeep cares/Jeep waves who looked over some 160 photos I sent of the welds at which point they said this isn't a concern. Irregardless of the safety issues...at minimum there should be paint on the welds on my frame. The safety issues themselves are frightening as one other owner of the same vehicle has already had his track bar bracket break off while driving down the freeway. He is lucky to be alive. I have many photos that I am happy to send in however, your site only allows 5. this Jeep is 3 weeks old at the time of these photos and has seen rain 4 times. As you can see in the pictures there are holes and porosity in these welds. The copper spots on the welds are slag that should have been cleaned off before paint as paint will not adhere strongly to slag and when the slag falls off it will leave the welds uncovered. Jeep is refusing to take care of the issue and I am now searching for a certified welding inspector to examine before bring it to the associated press
My rear glass imploded while the Jeep was parked in my driveway. I was 30 feet away heard a pop, turned around and saw the glass all over the driveway. There was no evidence of anything hitting the glass. The temperature was in 75 degrees. It appears to be a manufacturing defect.
A D V E R T I S E M E N T S
- Riverside, CA, USA