This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Jeep Wrangler. The contact stated that the vehicle failed to immediately restart after it was driven. The vehicle finally restarted after a few minutes. There were no warning indicators illuminated. The vehicle was taken to buhler Jeep Chrysler Dodge Ram (732-264-5000, located at 1508 3290, NJ-35, hazlet, NJ 07730), but the failure could not be duplicated. The failure recurred several times. The manufacturer was not made aware of the failures. The vehicle was not repaired. The failure mileage was approximately 200.
While stepping on the brakes, the service shifter light comes on, power steering goes out, then the dashboard goes crazy with all sorts of warnings blinking and dinging: Sway bar, stability control, blind spot alert, auto park, etc. Temp goes up and down, speedometer goes crazy. When the vehicle is shut off and re-started, it usually starts as normal. Most occurrences have been when slowing down (in line at a drive thru, approaching a stoplight). The Jeep has been in the shop 4 times. This service shifter late first came on June 23 and it occurred four times that day.first they repaired the power steering. The problem happened again and they replaced the module in the steering column. The problem happened again and the dealership could not duplicate the problem. It happened again and the vehicle had to be towed to the dealership where it is still sitting
Rear window defogger has short circuited, vehicle was dropped off on July 02, 2019 and picked up on August 13, 2019 with nothing done for issue. Jeep has sb 08-037-19 issued against the problem but no action hwas done.
My Jeep rubicon jl floats or drifts as I am driving it. It makes for a hard drive on long drives and I must look like I am driving drunk to others on the road. It is even worse in wind and it's windy a lot where I live. It was very scary to drive at first. I do not like it or feel it is safe at all. Having never owned a Jeep I thought it was just me or that the tires needed to be worn down a bit. The problem remains. While listening to fm/am stations the volume is wacky going low and high making for lousy listening. When the ac comes on on the higher setting my Jeep sounds like I am getting ready for lift off. Very loud. One lever on my seat near the headrest that controls the ability for a passenger to get in my two door almost immediately became detached and I don't even have my back seat in a lot so it doesn't get used a lot. I have an automatic and it does not shift smoothly. Today I pulled out of a parking spot and my Jeep surged forward faster than it should have and it often shifts poorly from park into drive and reverse. The sensor or heater electric wire on the inside of the tailgate window detached.
My reverse lights no longer come on when I have the vehicle in reverse. The backup camera is also suppose to engage when the vehicle is placed in reverse and the screen just stays on the radio screen and does not switch over to the backup camera. I took it to a repair shop and they could not figure out the issue either. We did a soft reset and also unhooked the battery for 15 minutes.
- Fayetteville, GA, USA
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The frames welds have porosity, lack of penetration, splatter, too much silica. Also the paint around the welds are chipping, exposing the metal. There is rust starting to form inside the frame rails. I want to point out that this vehicle has never driven near salt and only has less than 8000 miles. Also. Rarely, the radio turns on by itself while the car is off.
The car randomly does not start. After driving around town for errands over the course of 3-7 days, it suddenly won't start. It will eventually start after waiting for about 25-40 minutes. This began a few days after I purchased the car in April 2019 and has continued since. It is at the dealer now, (after finally negotiating a paid rental from them) but they are not driving it enough to recreate the trigger in order to investigate and fix it. Here is a link to a video I made of a recent occurrence: Https://www.youtube.com/watch?V=agx72yj0_ew&T=3S. Here are links to blog posts from other Jeep jk 2018 unlimited customers experiencing the same thing: Https://www.cargurus.com/cars/discussion-T75977_ds983916 https://www.wranglerforum.com/F202/help-new-2018-jk-won-T-always-start-2228306.html... I googled my VIN number and a search result came up implying that my "new" car might actually be used. See the attached screenshot.
1. radio starts to glitch when outside temp drops below 36 - 38 degrees. If the temp stays cold long enough the glitch does not return until the temps go back up and then drop again. 2. when the glitch starts - backup lines disappear in the rear view camera preview. 3. pulling fuse 97 brings system back to normal. 4. making a phone call is not affected. It works perfect even if system is glitching. (if this works perfectly should it be assumed that the amplifier has nothing to do with it?) 5. if engine is on but not running system works perfectly.... once you start it up it will glitch again.
Electronic sway bar disconnect is affected by water and becomes inoperable. Now the vehicle is unsafe to drive since this motor affects the front sway bar and vehicle stability and is not being covered under warranty do to water damage. This motor is visible from under the vehicle and in a location that is exposed to the elements.
Driving down road yesterday with no rain, completely dry and 89 degrees, all the sudden my Jeep makes a dinging noise and the service electronic stability control light comes on. I called dealership they said if it came back on or didn't go off to schedule an apt. I ask if safe to drive, response was I guess not sure, should not hurt anything. This same dealership had to enter a code into my computer last week because my Jeep was automatic, but when you got in it, it says depress clutch and turn key, for straight drive. Also the center console lights some time would work and sometime not, after the update that stopped. Not sure what to do about the ESC light, it did go off.
Random times vehicle won't start, everything turns on but engine won't turn over. Will eventually start after sometime. Happens after driving vehicle and parking it. Have read online that this is happening to others. So far has happened 4 times in about a month.
Vehicle won't start. Issue started on 5/6/2019 when I get to my work park the car and at the time to go home car didn't start. Vehicle was completely stopped with transmission in P, doors closed, pushed the brake pedal and the start button and not start. All dashboard lights are on I'm able to turn the lights on, fog lights and stereo. I have replaced the battery of the key to eliminate that variable it didn't work. Tried to start it with the nose of the key at the start button, not work. I left the vehicle and drive away from it like 1-mile distance came back and the vehicle started. This issue keeps happening every single day, in the morning, after work, any time. And today 5/9/19 the check engine light turned on. Vehicle won't start randomly. Need a solution asap.
Issue with the uconnect operating system. System continually freezes and fails to respond while driving. Backup camera freezes and at times does not turn on when backing. Apple car play and android auto malfunctions. The calls stay connected but drop from the in-car audio back to the phone forcing you to unplug and then plug back in the phone while driving. System operates most of the cars electrical functions. Been in for service 3 times and have shown proof of malfunction and Chrysler and dealer refuse to replace unit. Chrysler says the phones and carriers are the issue. System fails with both iphone 7 on verizon and samsung note 8 on T-mobile. It is illegal to operate a motor vehicle in Georgia and use your cell phone at the same time and the system failure puts you at risk when you are required to unconnect and reconnect phone while driving.
I purchased vehicle in Feb 2018. Within the first week or two started having problems. A coworker purchased a 2018 Jeep Cherokee. She returned it in two months because it would not start. Another coworker's girlfriend purchased a 2018 rubicon with engine light problems, starting issues, and radio not working. My vehicle history: Rear defroster sensor on back window does not stay secured. 4th return to dealer. Second window to be replaced. Panel light for rear window defroster continues to light, but sensor is not connected. Have been on wait list since March 2019 for new window to arrive. It appears the sensor cord is too short to reach window when raising. Death wobble has happened 3X while in motion on highway and has been at the dealership 3X for this issue. Vehicle does not correct itself while driving and it feels like the vehicle is coming apart. Had to continue driving on the highway, slowing down did not correct the problem, until I reached a safe place to pull over. Once coming to a complete stop, it corrected itself. The Jeep looses total control and I am afraid something may come apart causing injury or death. Freedom tops had rattle inside of them with huge wind noise when in motion. Problem corrected when dealership switched out freedom tops. Now the freedom top is too big for freedom bag. The bag appears to be coming apart when zipped. Drove to store and got out of the vehicle. Tried to remote lock the vehicle, which failed. Tried to start Jeep, it would not start. Followed instructions on panel to use key by placing close to remote start button. After a second try it started. Radio playing two stations at one time. Back camera would not work. Key fob replaced as it was falling apart. Armrest replaced, would not connect when enclosed in holder. All began in 2/2018. Date I am about to enter below is for the wobble.
I was driving at 45 miles per hour when my service shifter light went off. Within 1 minute I lost my power steering, and brakes. My car locked into gear and I lost all ability to accelerate. At that point the car started dinging and prompting every code in the car. Sway bar engagement, rear electronics, fuel low, tire pressure, change oil.....I can't remember every one. When I got my car to stop I could not get the car to turn off and all of the fans were blowing on high along with the motor reeving. I finally got it to turn off and called for a tow. The repair shop told me the car had thrown over 100 codes but none were active. They kept my Jeep for 10 days and told me they took it apart and checked everything. I was told because no issues were current they could not find a problem though.I picked it up and not 8 miles down the road the same exact thing happened. This time however I was in heavy traffic where I was almost hit and because I had no brakes or power steering I almost hit a person walking. Thank god I was able to avoid all of that and get pulled over to safety. It is currently in the shop again.
Battery ground cable sparks when removed no matter how long you wait. Battery charge decreased to 60 % charge before disconnected. Vehicle is stationary in my garage. Vehicle has fifteen relays under hood many of which are always in on state. Am installing 180 amp relay to isolate battery. This vehicle is hazard to firemen. Most relays draw 1.4 amps in on state.
Vehicle will not start after light to moderate use. After using the vehicle for 20-30 minutes and it is turned off, the vehicle will not always start back up. If the transmission temperature indicator does not switch from 163 degrees to above 200 degrees, the vehicle will not immediately start back up if it is turned off. It seems that the vehicle is sending the wrong temperature to the starter and it is preventing it from reading the correct temperature which would allow proper startup. This has been happening since I purchased the vehicle and I took it to the dealership to have it looked at but they said they were unable to help me since the vehicle would not replicate the problem. I showed them video footage of the vehicle not starting but they said they still could not help me unless they could reproduce the issue. This has happened at least ten times now since I purchased the vehicle. There is a recall for this problem (U87) but for some reason, my vehicle's VIN number is not part of the recall.
All audio sounds including phone, navigation, radio pause every three seconds. Engine deactivation occurred while pulling a trailer going 35 mph on a busy road. It restarted itself. Back up camera sometimes doesn't work.
The contact owns a 2018 Jeep Wrangler. While driving at any speed over a bump in the road, the vehicle shook violently without warning. The vehicle was taken to kelly Jeep Chrysler Dodge Ram (978-683-8775, located at 175 pelham St, methuen, MA 01844) where a software update was performed, but the failure recurred. The vehicle was taken back to the same dealer and the steering damper was replaced, but the failure recurred. The manufacturer was made aware of the failure and referred the contact back to the dealer for further observation. The vehicle was not repaired. The failure mileage was approximately 19,000.
A D V E R T I S E M E N T S
- Hazlet, NJ, USA