This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Jeep has a clutch burning smell. They recalled it last year and said problem fixed. Still have burning clutch smell and now another recall for the same problem
Was driving on the freeway with my wife and five yr old son when we heard a loud pop underneath our 2018 Jeep Wrangler and instantly saw a trail of smoke behind us. We immediately pulled over to find transmission guild gushing from underneath with tons of smoke as well. We were hoping the smoke was probably just from fluid on the manifold but we small flashes of fire starting at the transmission and clutch area. I quickly grabbed my son sitting in back and we jumped over the concrete barrier on the side and ran away from the Jeep as it quickly became engulfed. It still had the temp tags having only had it three weeks. It was a 2018 with 15K miles.
While driving on the interstate at approximately 71mph, hit a bump vehicle started to violently shake. Slowing down did not fix the issue. I had to pull over and stop. Very scary feeling. Both batteries died out at approximately 39,000, first the main battery, then the auxiliary battery. Noise coming from behind the glove box when the vehicle is powered on or not. Clunking noise when taking off from a stop, or first take off. (dealer stated it was normal (yeah right)) passenger visor broken. Hardtop leaking in center front, causing the rearview mirror to ruin. (has been looked at by the dealership numerous times. Air conditioning when driving a long distance will sometimes blow out hot air on the passenger side. Coolant drained dye put in to detect leaks, no leaks. Still happening floorboards get extremely hot at times it feels like the heater is on.
- Bradenton, FL, USA
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I have been complaining to the dealer about inconsistent clutch pressure for 2+ years. I have provided the dealer different data about when driving at constant speed for 20 miles, then pressing in the clutch the first time it is "hard". fca has had the data and information about these clutched getting to hot and exploding. They are not offering the correct solutions (1st sleeve on a hose, not reduce torque if high temp is detected -- there is no temp sensor in this area.) fca need to tak responsibility and fix the vehicles correctly ! I can provide my logs from the dealer along with all of my information that I provided them.
My Jeep Wrangler has had a sticky transmission since I initially purchased it and the dealership has been giving me the run around since. The transmission hesitates to transition between gears while accelerating and even makes a loud high idling noise while accelerating as if it doesn't want to accelerate. I've been to the dealership 4 times to be serviced for the same issue and they havent fixed it and now keeps saying there's nothing wrong. I rented the same model Jeep for two weeks before buying this one so I know exactly how it should drive. Please help me and investigate. I paid too much for my Jeep to have my experience ruined by a bad transmission.
We tried to start the Jeep at our home (street) and it would not start. But the electrical system started flickering. After some research, we decided to have the battery checked. The battery was used for 34 months of driving. Interstate battery tested it and it was low. We decided to buy a new one and installed it. Now the Jeep starts but there is a service shifter warning light and the gear shifter does not light up. We cannot put it into gear. There are numerous complaints on different Jeep forums. Some dealers cannot solve the issue, while other find that different harnesses are the problem. Our vehicle is out of warranty, and believe Jeep should initiate a recall to correct this problem for its customers.
The contact called on behalf of his client who owned 2018 Jeep Wrangler. The contact stated after the client purchased the vehicle and drove off the lot, when he saw smoke exiting the hood. The client was able to park safely on the side of the road and exit the vehicle. The client also stated he vehicle caught fire. The fire department was able to extinguish the fire. The fire department and police filed a report. The vehicle was not drivable and was deemed total loss from the insurance company. The client did not have any injuries. The client informed the dealer regarding to the failure. The contact stated upon investigation, the VIN was associated to NHTSA campaign number: 20V124000 (power train). The manufacturer had been informed of the failure. The failure mileage was 36,033.
While driving on highway the steering wheel became stiff for about a couple of seconds, when it got back to normal it corrected into incoming traffic, I nearly hit incoming traffic, it was pretty scary cause the steering was very hard and stiff, I was trying to correct the vehicle cause it was moving towards the left even though I was trying to correct it to the right, when it loosened up it jerked hard to the left to incoming traffic, thankfully there was no incoming traffic at the time, also I noticed that when I put the transmission in gear there's no movement, it acts like it's in neutral, I have to put it back in park and reshift
Axle locker system has failed, I get a continuous warning that it has failed. This is a problem nation wide that I came to realize as I research it online. It obviously is a problem that is effecting a lot of 2018. Can you please look into this, thank you
With normal street driving - dry conditions and going 30 mph moving straight the 'service axel licking system' went on. Because of false messages that clear themselves I turned the car off and on again. It did not clear. Now it showed every time I start up my Jeep. Seems this is quite a problem in 2018 Jeep. On Jeep forum there are over 100 complaints and the repair shop says the part to correct is back ordered for 6 months.
I was driving on the interstate highway when I heard a loud pop and saw an arc flash and pulled to the side emergency lane. I then saw flames dripping from my Jeep and the entire front end of the Jeep went up in flames and caught fire.
I have a lemon Jeep that has caused me many accidents due to the steering issue and engine overheating and leaking oil which I almost started a wildfire in northern California mountains highway 299. Unacceptable, fca doesnt care....
Bought a certified used 2018 Jeep Wrangler jku with 41300 miles after a month and about 1200 miles locked 4X4 in driving in my field to check my cattle got back on road took 4X4 out drove about a mile heading home smelt burning smell from tranny smelt like clutch heard bang motor reved up quit moving piece of clutch came threw tranny
While my 16-year-old daughter and I were driving on the fl 528/beachline expressway the entire clutch pressure plate assembly exploded off my vehicle. Fluids drained and ignited. The entire vehicle was burned to ashes. The full accident investigation report is included in the upload.
I was notified of a safety recall on my 2018 Jeep Wrangler by the NHTSA back in may of 2020. I called my dealership (crown Chrysler and Dodge) to schedule the repair at the end of May. I was told they were going to order the necessary parts to fix the issue and would call me back. I never received a telephone call back from them, even after I called back several more times over the course of 3 1/2 months, trying to get this safety recall fixed. They are refusing to return calls on this matter, refusing to perform the recall fix and refusing to take a written complaint from me over the matter. Now when I call them asking for an appointment to fix the recall, they simply hang up on me. Per this safety recall, my vehicle has the potential to catch fire while being driven, putting myself and family in danger.
A D V E R T I S E M E N T S
- Kansas City, MO, USA