This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The parking brake randomly failed. It was working as designed, and then the next time I went to use it the lever had zero resistance and would not hold the vehicle. I am currently looking at getting it repaired but have to park it in gear to keep it from rolling away when parked (6mt).
Every dash warning lights come on, radio cuts off, steering loss occurs, have to fight steering to get pulled over, turn it off and back on, sometimes resets but not always. Issue happens at random but the last time it occurred around a curve, nearly went off the road because of the steering loss. Had all the wires and grounds cleaned & checked, all batteries are good, alternator is good, all relays are good.
My Jeep only has 85,266 miles on it and my pistons/ calibers are locked up, resulting in my cailbers, rotors, and brake pads to all be replaced. This job is projected to cost me over $1,000. My car is currently undriveable.
On occasion while driving several dashboard error lights will go on. These include ABS, Traction Control, electronic stability control, air bag and brake light. When these lights come on the power steering is typically lost and making it extremely difficult to steer the Jeep. It takes everything my wife to turn the steering wheel and get off the road. The brakes also tend to be applied which further makes it difficult to turn as the vehicle is slowed down. This issue not only endangers the driver and passengers in my vehicle but also those around me due to the inability to properly control my vehicle. I have had the vehicle at the dealers service center and they are not sure what the issue is. They have been able to reproduce but are still trying to discover root cause. This seems to be a widespread problem as both my 2018 Jeep Wrangler and 2020 Jeep Gladiator have the identical issues. Seems like a long shot that both of my vehicles would have the same issue at the same time if it wasn't a common issue. When Googling the problem, I find a lot of articles and video's but no solid cause.
- Hubbardston, MA, USA
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My local Jeep dealership in Hampton, Va (Winners Circle) believes the ABS control module has failed. While in drive my Jeep would not move forward, the hazard lights would not turn on, the analog speedometer failed to display speed, and power steering is lost. Several lights are illuminated: check engine light, service electronic stability control, and service shifter. The shop foreman (Ryan) and the service manager (Wesley Ward) have confirmed these issues via diagnostics and during multiple test drives. To my knowledge my ABS control module has not been inspected by anyone.
While operating the vehicle, I lost Power Steering, Stability Control, Anti-Lock Brakes and when I was able to stop, the transmission was put into park and I was unable to shift gears. Dealership informed me that this is a known issue related to the Can Bus Connector located behind the glove compartment, which apparently controls all of the safety systems. There were multiple indicators lit on the dashboard along with a check engine light. Dealership is replacing the connector.
All the lights on the Jeep came on. Locked up nearly had a wreck. Had to be towed. Now dealership is saying its the motor. Everything shut down. This is not the first time the jeep has shut all the way down. This is very dangerous. We had replaced the starter, and battery and spark plugs and box. The jeep worked for a day then the second starter burned up.
Driving on highway at 75MPH, chime followed by all warning lights. Speedometer falls to zero and a series of system failures scrolls through on message board. While taking the exit ramp, power steering fails halfway through the loop. Speedometer returns to normal momentarily, then jumps back and forth until destination. Power steering does not return.
As I was driving, the ABS failed then multiple warning lights displayed and the power steering failed completely. Initially, I could not get the car to turn off.
1. On numerous occasions my Jeep has suffered an electrical issue that renders the power steering, power brakes and other components in-operable. My dash goes blank, then restarts showing just about every system feature as needing serviced. The dealer has tried twice to fix it stating that a Star Connector has overheated and is the cause for the problem. This is a huge safety issue and I no longer feel I can trust it to not happen again. 2. The vehicle is impossible to drive without the power steering and brakes. The wipers stick on along with the electronic radiator fan. 3. Yes, The dealer has reproduced this and stated so on the repair invoice. Stating multiple codes in multiple modules for loss communication. 4. No, the vehicle or component has not been inspected by anyone other than the dealer. 5. No warning whatsoever! It has now happened for a fourth time and is back at the dealer.
Several messages display simultaneously on and off as the vehicle is in motion which results in power being lost, then restored in a matter of minutes which are critical when traveling in traffic or on the interstate. Steering and brakes are the first to go, but the car remains operational. The gauges display as if the car is stationary with check engine, brake, start stop disabled, traction control and many other lights displaying in error as these things are happening.
On Dec. 31, 2021, we discovered the left rear brake had "frozen" the brake pads to the rotor, causing it to drag and smoke. My wife was alone in the car at the time. We managed to limp it to the mechanic and got it replaced. On Feb. 8, 2022, it happened again on the front right wheel. This time she was again alone, 2 hours from home, and it smoked so severely she thought the car was on fire. We got it towed to the garage and this time, with a history developed, we got the other 3 calipers replaced along with the parts they ruined. There is no doubt that her safety is at risk with faulty brakes, whether they freeze or fail to grab. The problem WAS confirmed by the mechanic and he showed me how he confirmed it. He fixed it; no other entities inspected it. FCA US LLC did verbally acknowledge brake problems with that model. Wheel drag and a "burnt" smell started in December, 2021; cause discovered 12/31/21. No other prior warnings.
I have had an issue since the vehicle was 6 months old, When applying the brakes, the pedal is low (half way to the floor), not a good feeling. When I do a quick pump, the pedal comes up to safe, responsive level and I get a good safe stop. I don't tow much, but i occasionally tow a small boat, I then don't feel safe at all. I have had it in to the dealer no less than 6 times for the issue and they claim all is ok. I have also paid to have an independent shop look at it and they do find it a problem and even a fix as when they pinched off the front hoses, the pedal was right up top. The last time at the dealer I was told that Jeep does realize that they have an issue but cannot supply replacement parts as they are needed for the cars being built...PLEASE HELP!
While driving approximately 40 mph through a double curve on a city street the steering locked up on my 2018 Jeep wranlger. A steering error, check engine light, traction control and ABS light all came on. The vehicle had to be towed back to the dealer. This is now the 3rd time the vehicle has been taken to the dealer (twice via tow). Each time, the scanner has given the same codes yet fca has returned the vehicle to me stated its fixed. The steering locking up could have resulted in an accident harming myself or another vehicle.
The 2018 Jeep Wrangler began having problems in Oct of 2019 with a racing engine and electrical issues, may of 2020 the car had severe electrical issues and the dealership could not find anything wrong. The car was at the dealership for 5 days. In June the same electrical problems occurred and it was at the dealership for 6 days. When the car was returned to us the dealership said not to drive it very far. On July 23rd. The car went rogue in reverse at 60 miles an hour backwards. No pressure to the accelerator, it just took off, it has been determined that the braking system did not work. It was in our driveway.
My vehicle failed to brake and steering wheel was not responding either causing me to crash into a vehicle parked in front of me there is video surveillance that will show how long I was trying to control this vehicle and was not able too I took it to a Jeep dealer and they state that nothing was wrong there are multiple forums https://www.jlwranglerforums.com/forum/threads/my-2018-jl-sports-brakes-and-steering-failed-today-again-causing-A-crash.42801/page-2 this happen at a mall around the holiday season I could of killed someone im trying to save a life something went wrong and is happening to others yet Jeep fails to check further into it on Saturday my Jeep had still not been checked now at 10am I received a called telling me that nothing was wrong with the car so fast the dealer opens at 9am it took you less than an hour to tell me nothing is wrong with the car? please I need this documented all I'm trying to do is avoid soothing like this happening again and someone losing their lives because of it. All I was doing was trying to park at a mall. Can someone get back to me so I can explain in detail what happen. Please! attached is a picture of one of the vehicle that were hit by my 2018 Jeep Wrangler jl.
My Jeep began wobbling a few months after I purchased it last July 2018.wobbling has only occurred while driving on the highway. They did a computer update last year that was suppose to fix the problem but on 10/5/19 my Jeep began to wobble uncontrollably any time I reached 50 or above. I took it in on Monday 10/13 and was told the problem was repaired but the next day while doing 50mph it began to wobble. The temperature reads 800 degrees randomly since the start and they finally told me problem was fixed. The cars stalls randomly at red lights and I need to turn it off and restart it. When this happens the gas petal locks and I am not able to do anything unless I restart the car. This also happened one time while I was reversing the car when I shift to drive the car did not move and the petal locked. My radio has been replaced 3 times because it does not work properly and they though that was the reason why the temperature was reading 800 degrees. Still read 800 degree 3 radio's later for. The engine makes a click sound every so often not sure what that is about.
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- Magnolia, TX, USA