This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Oil cooler housing has serious design flaw. It is made made of plastic and is subject to warp and crack from constant heat exposure leading to failure and catastrophic oil leakage onto hot engine with significant risk of fire as result.
Oil Filter Assembly failure. This issue has been consistent in respective Chrysler engines since 2014 without resolve or re-design. I have been without vehicle since the 24th (today is 3/3) and renting a car out-of-pocket. The parts are backordered as I've been told there are restrictions by Chrysler on these discontinued replacement parts. Repairs cost upwards of $1,000 depending on the dealer and situation (if oil hasn't damaged other surrounding parts). All forums are consistent in that there has been no recourse by any representative from Chrysler or, in my case, Jeep. The anticipated costs in my situation are likely to exceed $2,500 given the schedule of the repair and any secondary damages by the leaking oil.
The contact owns a 2017 Jeep Wrangler. The contact stated that the check engine warning lights was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing cylinder number 2 replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 79,000. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE OIL FILTER AND CYLINDER HEAD WERE BOTH REPLACED.
The contact owns a 2017 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was restarted however, the failure recurred ten miles later. The vehicle was taken to an independent mechanic however, the failure was undetermined. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,712.
- Tallahassee, FL, USA
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The Oil Filter Assembly is defective. It leaks oil. Yes it-??s available for inspection. Oil leaks onto engine and eventually to exhaust system.This will result in smoking and fire. This has been identified by an independent service center and numerous social media sites. Has not been inspected by those listed above. No warning lamps, messages or other symptoms prior to a scheduled oil change wherein the defect was discovered. This first appeared 6 months ago.
2017 wrangler, ~39k miles. leaking oil - oil visible below car (in pools on ground and on components in engine and under car when I went under it). no electronic reporting of low oil or low oil pressure. no oil visible on dipstick. see attached pic of leaking from oil filter housing - oil pooled below filter housing cap.
The contact owns a 2017 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and initially diagnosed with cylinder #3 misfire. Additionally, there was an abnormal antifreeze odor detected. The engine code was reset. After getting the vehicle back from the mechanic, there was lots of white smoke coming from the exhaust pipe. The vehicle was taken back to the independent mechanic and diagnosed with a cracked cylinder head. The vehicle was not repaired and remained with the mechanic. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 84,000.
The contact owns a 2017 Jeep Wrangler. The contact stated that while at the local dealer lee Chrysler Jeep (765 center St, auburn, me 04210) for routine maintenance, it was discovered that the oil filter adapter had cracked causing oil to leak from the engine compartment. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.
Engine oil cooler. Cracks causing massive engine oil leaks. My Jeep was parked in the garage. I noticed the oil on the floor. I followed it up both sides of the engine to the cooler. I have not changed the oil in months. It was below zero here for 3 days in North Texas. The cooler is made from plastic. It gets hot then cold then hot again and it cracks. This is a serious issue and is a massive issue as well. Jeep/Chrysler knows this, how do I know? because they have no more parts, they ran out for real gone no coolers. NHTSA was made for this. Every Jeep has this issue! my Jeep is at autonation in keller Texas waiting for parts they tell me it could be months!!! I noticed the oil on the 1st of March the Jeep had been parked since Feb.20th no history of any leaks. Jeep has 66000miles on it 1 owner me.
The contact owns a 2017 Jeep Wrangler. The contact stated that the oil filter housing was cracked, causing oil to leak from the vehicle, without warning. The contact had taken the vehicle to an independent mechanic who diagnosed the failure and informed him that the replacement part was on backorder. The manufacturer had been notified of the failure and informed him that the part would not be available for another two to three months. The vehicle was not repaired. The failure mileage was approximately 52,000.
Oil spillage on driveway. Started after cold weather moved into area. Now costing $1500 to fix problems. Have noticed of several complaints of same area breakage on multiple other same year and style vehicles via internet social networking sites.
The contact owns a 2017 Jeep Wrangler. The contact noticed that the oil filter housing was leaking. The vehicle was taken to an independent mechanic where the contact was informed that the oil filter housing fractured and needed to be replaced. The contact stated that the vehicle was not repaired since the part was on a national back order. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 72,000.
Noticed oil leak smell, took to mechanic and diagnosis shows the oil housing unit, plastic cover on the cooler is cracked and leaking. Vehicle is not driven off road and is completely stock.
Oil leak coming from the oil housing unit, plastic cover on the oil cooler was cracked and the leak shows symptoms of a rear main seal leaking when in fact it is not. Vehicle was driven under normal conditions. Completely stock at this time.
When the heat was turned on a burning smell was detected. Vehicle was taking to the dealer for an oil change and an analyze for the burning odor, this vehicle is at 52000 miles. Result: Major leak to the oil filter housing and the front drive shaft is also leaking grease. This vehicle is not being using for off-roading or 4WD dealer stated that the oil filter housing was fixed and the vehicle can be driven while waiting on the other parts. I continue to detect the burning odor. The vehicle continues to leak oil. On further inspection the coolant and the radiator is empty. Dealer mechanic stated that the radiator is leaking and this is a common issue. I am not the only customer that is having this issue; when inquired about a recall, I was told that currently the manufacture does not have one in place. I was told that the manufacture is aware of the issue but will not acknowledge it and once the vehicle reaches 50,000 miles and out of warranty, it is now the customer problem.
We were parked, with motor running and got a slight whiff of the sweet anti freeze scent. Took it to a shop who said we had a very small hole near the top of the radiator. After research, we see this is a highly reported problem. On a 3 year old vehicle? we have a 15 year old VW bug convertible and a 20 year old Ford F150 an have never had issues with the radiators. So disappointed in this!
I had been driving about 2 hours when I noticed a smell. I stopped the vehicle and got out to take a look. I first walked to the back of the vehicle and found nothing. I turned around and started for the front of the vehicle when I noticed smoke coming out of the hood. I leaned in the to drivers side to turn off the engine and saw flames. There was no indication of any issues, no lights, no performance issues, etc. Everything was still working fine when I shut the engine off. The consumer provided photos.
Faulty radiator had to be replaced. The vehicle has always maintained regular maintenance and never had accidents or issues. The temp started overheating and upon inspection the mechanic stated the radiator was causing it. My research online shows many others have experienced this issue. This should not happen on a car that is only 3 years old!
A D V E R T I S E M E N T S
- Coventry, RI, USA