This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
DTCs for left AND right rear wheel sensors. wiring was open on sensors and caused the speed sensors to not read properly at times 3.00. the sensors were replaced at Mac Haik. 3 other jeeps had the same issue the same day. ABS and traction control lights on dash came on before the sensors were replaced and applying gas did nothing. my jeep was automatically applying my breaks even when I went 5 mph.
We took our car to Rairdon's Dodge Chrysler Jeep of Kirkland for oil change and checking the brake on February 12th because the rare brake had been making some noises and might need a replacement soon. The estimate for the services that we requested plus the additional services that they claimed to be critical was over $2,000. We did not question the amount because safety first and we trusted them to do a good job. We picked up the car on February 15th and paid $2,863.68. We drove home and did not use it until a week later. While driving on a highway, the brake was very loose and there was a huge sound when driving over a speed bump. We checked the car and noticed that a part came off and hanging from the base of the car. We had our car towed back to the shop on March 7th and the staffed confirmed that the caliper had fell off. The service director said they did not touch the caliper when they performed the initial service. Therefore, she was not sure what happened to the car. This is a serious safety issue because we could have get into a car accident or hit other people in the street.
Both front calipers froze at 48,663 miles causing excessive smoke and brake damage. Only symptom was shaking of steering wheel during normal use. Stopped immediately. Vehicle towed, cost to repair $1200
Anti lock braking system and traction control activate at low speeds - at 5-10 mph. It applies the brakes without warning and cuts power to the engine.
2017 jeep Wrangler sport JKU all stock, normal road tires from the dealership, rear and front driver side break caliper is sticking and causing break drag at 32,000. due to this causing the rear break pads to prematurely wear bi-lateral and damaging the rotor on the affected side, causing the vehicle to operate at higher RPMS as the breaks are dragging. due to the heat the caliper boot was damaged as well. Excessive dust on rim and burning break smell with excessive friction heat along with the vehicle pulls to affected side when you let go of the wheel at residential speeds. the heat causes a dangerous break lag and the break pedal is harder to depress as what i believe is fluid not making it back to the master cylinder. when the vehicle is in drive you let your foot off the break on level ground the vehicle dose not move as it should when the transmission is in drive at idle, no gas given, the breaks squeak and jump grip as the jeep tries to move when gas is given, the break is stuck on the rotor. rear breaks where replaced bilaterally cleaned with new calipers, high temp silicone grease, rotors and ceramic pads is hopes to fix the problem. after that is when the front driver caliper was noticeably showing the same signs as the rear did. to have a non dealership mechanic do the job is 970.00.vehicle drives as if the emergency break is on but was inspected and is not touching the inner drum. vehicle is not heavily uses ether 1.)no lights or check break lights luminated its all feel. no accidents due to the break lag but is very dangerous if you need to stop suddenly. 2.)issue confirmed by a independent service center mechanic 3.) at 15,000 miles vehicle was taken back to the dealership for a break groaning sound and squeak when backing up or when driving, dealer stated it was just dust on the pads, inspection found no issues. after the visit the sound would still periodically kept reoccurring but was kept being told "dust" not sure if that was a early sign
- Whiting, NJ, USA
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Driver side front and rear brake calipers failed. 31765 miles on vehicle. Smelled something burning and rough ride. Took vehicle to Jeep dealer. Told $2,100 to repair and caused by my only driving vehicle 31000 miles in 4 years. Told dealer I believed this was safety issue and I was filing NHTSA complaint. Fca provided replacement brake calipers for all 4 wheels and failed brake hose at no charge. Dealer repaired at $965 cost to me for damage caused by failed brake calipers.
Driving highway speed of 63 mph ABS and traction control lights illuminated Jeep lost speed immediately. Felt like the brakes were stuck smelled a terrible burning smell
When the heat was turned on a burning smell was detected. Vehicle was taking to the dealer for an oil change and an analyze for the burning odor, this vehicle is at 52000 miles. Result: Major leak to the oil filter housing and the front drive shaft is also leaking grease. This vehicle is not being using for off-roading or 4WD dealer stated that the oil filter housing was fixed and the vehicle can be driven while waiting on the other parts. I continue to detect the burning odor. The vehicle continues to leak oil. On further inspection the coolant and the radiator is empty. Dealer mechanic stated that the radiator is leaking and this is a common issue. I am not the only customer that is having this issue; when inquired about a recall, I was told that currently the manufacture does not have one in place. I was told that the manufacture is aware of the issue but will not acknowledge it and once the vehicle reaches 50,000 miles and out of warranty, it is now the customer problem.
My car was brought to the dealer for the same repair 3 times in the last three months. It was never corrected properly. Check engine light dashboard was on (while in motion and stationary on roads and highways)because there was a engine caliber misfire. Brakes were squeaking after being replaced. Brought my car back to the dealer on Friday, November 27, demanding this repair be done properly. Name of the dealership is empire Jeep Dodge located on sunrise highway in West islip New York. My vehicle is still at the dealership - being worked on. Per the conversation with their associate today, my car should be ready by today 12/1 or tomorrow 12/2. the dealership is aware that when I brought my car in on Friday, November 27 that I need to have the inspection done by November 30. Please let me know if you need further details.
My dash keeps loosing power and when it does I have no breaks or lights. Everything drops to zero and then it will just jump back up again. My absolute, brakes, battery, seatbelt sensors keep going on and off. This happens moving and in park. Occasionally it won't start either. I have had the battery, alternator and starter tested. I was told there was a recall when getting it checked and inspection but upon calling the readership I was told no.
ABS and traction sensors come on when turning left. ABS sometimes deploys when these lights are on when braking. Shouldn't be happening in a vehicle that is 3 years old. I am hearing that this is a common problem in Jeep Wrangler from this time period.
Front right brake on '17 Wrangler (caliper) froze shut while in motion on highway moving approximately 45 mph. Smoke was visible above front right wheel, vehicle shook while in motion. Vehicle has 19,000 miles, zero indication of low brake pads which should last well over 45,000 miles, and only the right brake pad wore down. Dealership claims low brake pad caused issue, therefore wear & tear. Due to no prior brake issues/slow braking/ squeaking, and current mileage, I'm of the opinion that brakes locked due to design or mechanical issues rather than lack of maintenance.
The contact owns a 2017 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle jerked and came to an abrupt stop without warning. The vehicle was turned off and restarted and operated as intended. The vehicle was taken to Chrysler Dodge Jeep Ram Fiat crestview (5200 S ferdon blvd, crestview, fl 32536) where she was informed that the driver's and passenger's side rear brake sensors malfunctioned. The vehicle was repaired under warranty however, the failure persisted. The manufacturer was notified of the failure. The contact was informed that the repair part was not available. No further assistance was provided. The vehicle was not repaired. The failure mileage was 35,000.
The contact owns a 2017 Jeep Wrangler. The contact stated while driving at approximately 40 mph, the brake pedal was depressed and there was an abnormal sound coming from the brakes. There was no warning lights illuminated. The vehicle was taken to a local mechanic to be diagnosed. The contact is referenced the failure to NHTSA campaign number: 18V098000 (service brakes, hydraulic). The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of this issue. The failure mileage was 58,000
The vehicle's traction control light alarmed and automatically applied brakes heavily resulting in a near miss rear end collision. The vehicle hindered the gas pedal and I was forced to a stop on the middle of a heavily travel roadway. The vehicle is still under factory warranty. I called Chrysler and made an appointment. After 4 days, I was told nothing is wrong with my vehicle.
The contact owns a 2017 Jeep Wrangler. While driving approximately 50 mph, the ABS and traction control icons illuminated on the instrument panel and the vehicle started to lose speed. The brake pedal was depressed and traveled all the way to the floorboard. The contact continued driving to their destination. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing; however, an appointment was scheduled with troncalli Chrysler Jeep (818A atlanta rd, cumming, ga 30040). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 43,000.
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- Brandon, MS, USA