This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver side front and rear brake calipers failed. 31765 miles on vehicle. Smelled something burning and rough ride. Took vehicle to Jeep dealer. Told $2,100 to repair and caused by my only driving vehicle 31000 miles in 4 years. Told dealer I believed this was safety issue and I was filing NHTSA complaint. Fca provided replacement brake calipers for all 4 wheels and failed brake hose at no charge. Dealer repaired at $965 cost to me for damage caused by failed brake calipers.
Driving highway speed of 63 mph ABS and traction control lights illuminated Jeep lost speed immediately. Felt like the brakes were stuck smelled a terrible burning smell
When the heat was turned on a burning smell was detected. Vehicle was taking to the dealer for an oil change and an analyze for the burning odor, this vehicle is at 52000 miles. Result: Major leak to the oil filter housing and the front drive shaft is also leaking grease. This vehicle is not being using for off-roading or 4WD dealer stated that the oil filter housing was fixed and the vehicle can be driven while waiting on the other parts. I continue to detect the burning odor. The vehicle continues to leak oil. On further inspection the coolant and the radiator is empty. Dealer mechanic stated that the radiator is leaking and this is a common issue. I am not the only customer that is having this issue; when inquired about a recall, I was told that currently the manufacture does not have one in place. I was told that the manufacture is aware of the issue but will not acknowledge it and once the vehicle reaches 50,000 miles and out of warranty, it is now the customer problem.
My car was brought to the dealer for the same repair 3 times in the last three months. It was never corrected properly. Check engine light dashboard was on (while in motion and stationary on roads and highways)because there was a engine caliber misfire. Brakes were squeaking after being replaced. Brought my car back to the dealer on Friday, November 27, demanding this repair be done properly. Name of the dealership is empire Jeep Dodge located on sunrise highway in West islip New York. My vehicle is still at the dealership - being worked on. Per the conversation with their associate today, my car should be ready by today 12/1 or tomorrow 12/2. the dealership is aware that when I brought my car in on Friday, November 27 that I need to have the inspection done by November 30. Please let me know if you need further details.
My dash keeps loosing power and when it does I have no breaks or lights. Everything drops to zero and then it will just jump back up again. My absolute, brakes, battery, seatbelt sensors keep going on and off. This happens moving and in park. Occasionally it won't start either. I have had the battery, alternator and starter tested. I was told there was a recall when getting it checked and inspection but upon calling the readership I was told no.
- Santa Fe, TX, USA
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ABS and traction sensors come on when turning left. ABS sometimes deploys when these lights are on when braking. Shouldn't be happening in a vehicle that is 3 years old. I am hearing that this is a common problem in Jeep Wrangler from this time period.
Front right brake on '17 Wrangler (caliper) froze shut while in motion on highway moving approximately 45 mph. Smoke was visible above front right wheel, vehicle shook while in motion. Vehicle has 19,000 miles, zero indication of low brake pads which should last well over 45,000 miles, and only the right brake pad wore down. Dealership claims low brake pad caused issue, therefore wear & tear. Due to no prior brake issues/slow braking/ squeaking, and current mileage, I'm of the opinion that brakes locked due to design or mechanical issues rather than lack of maintenance.
The contact owns a 2017 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle jerked and came to an abrupt stop without warning. The vehicle was turned off and restarted and operated as intended. The vehicle was taken to Chrysler Dodge Jeep Ram Fiat crestview (5200 S ferdon blvd, crestview, fl 32536) where she was informed that the driver's and passenger's side rear brake sensors malfunctioned. The vehicle was repaired under warranty however, the failure persisted. The manufacturer was notified of the failure. The contact was informed that the repair part was not available. No further assistance was provided. The vehicle was not repaired. The failure mileage was 35,000.
The contact owns a 2017 Jeep Wrangler. The contact stated while driving at approximately 40 mph, the brake pedal was depressed and there was an abnormal sound coming from the brakes. There was no warning lights illuminated. The vehicle was taken to a local mechanic to be diagnosed. The contact is referenced the failure to NHTSA campaign number: 18V098000 (service brakes, hydraulic). The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of this issue. The failure mileage was 58,000
The vehicle's traction control light alarmed and automatically applied brakes heavily resulting in a near miss rear end collision. The vehicle hindered the gas pedal and I was forced to a stop on the middle of a heavily travel roadway. The vehicle is still under factory warranty. I called Chrysler and made an appointment. After 4 days, I was told nothing is wrong with my vehicle.
The contact owns a 2017 Jeep Wrangler. While driving approximately 50 mph, the ABS and traction control icons illuminated on the instrument panel and the vehicle started to lose speed. The brake pedal was depressed and traveled all the way to the floorboard. The contact continued driving to their destination. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing; however, an appointment was scheduled with troncalli Chrysler Jeep (818A atlanta rd, cumming, ga 30040). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 43,000.
While driving at highway speeds the traction control system, anti-skid braking system, and or the combined operation of these systems for stability control, engaged intermittently and unevenly causing the vehicle to pull to one side or the other. This has occurred approximately five times under three different drivers all at normal highway speed and under dry road conditions. When this happened, there was an audible noise (like a vibration sound) of the brakes being automatically applied and a pulsing in the brake pull. The system has engaged itself while the gas pedal was being applied at highway speed on dry pavement. Immediately upon the system's application I moved my gas pedal foot to the brake where as I applied the brakes I could feel the pulsing in the pedal. This situation is an extreme safety hazard. When it occurs it both startles the driver and causes the vehicle to swerve to one side or the other. The system is definitely applying uneven braking to the wheels to cause the swerving. We have disengaged the traction control system in order to drive the Jeep in a safe manner. However, it requires the driver to disengage every time you start the vehicle. At present each dealer has been nonresponsive in taking action to correct this vehicle problem, the vehicle is still under warranty. Each time they say that their diagnostic system is not indicating any problems.
The pin holding the brake peddle to the firewall came loose after a eclip on one end of pin fell out. This happed while I was pulling into a parking spot.
While in drive and my foot on the brake in traffic on the highway, my vehicle began creeping forward. I pressed firmly on the break and there was no change in movement. The vehicle kept rolling forward. I put it in park and no change. I turned off the vehicle and turned it back on. The vehicle then stopped, almost hitting the car in front.
I purchased this pre owned vehicle and it has been a safety issue. It has abruptly stopped in the middle of an intersection and highway 4 times since purchase date. It is a life threatening, hazardous vehicle and I'm terrified for my safety.
On 04/28/2018 I went off roading to my favorite trail. The Jeep was stationary untilthe car startd to slowly move while it was on park. In an attempt to breaks and steer away from the water the truck steering and break wasn't responding to either direction. Took police enforcement a while to respond and as they arrive the tide took the vehicle and submerged all the way to the floor board
A D V E R T I S E M E N T S
- Baldwin, MD, USA