This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Gears pop out while in reverse and grind when in reverse my Jeep is covered in rust and sounds like it's about to fall apart the dealership actually sold me a brand new rusty Jeep that they refused to replace even Chrysler is giving me a hard time. I had several leaks around the doors window and the top and still they refuse as well as me and my grandson have cut out hands on sharp edges on all the seats and two of the rear seat the seat belts don't work
The entire body of the Jeep has rust corrosion inside and out the gears always grind especially in reverse seatbelts are not working in rear seats dealship says they can't help me fix the issue. They did a leak test and found several leaks throughout the Jeep. I currently have no carpet due to the off and on leak issues. And the smell is so bad I can't drive the Jeep. I have a three year old grandson and I'm scared to take a trip with him. I feel this particular Jeep is unsafe in several ways.
At about 4,433 miles, my passenger complained that the front passenger seat would not recline. I inspected both driver and passenger front recliners, and found broken plastic pieces underneath both the driver and passenger inboard recliners. The dealership inspected and replaced both driver and passenger seatbacks. At about 8,052 miles, the passenger seat inboard recliner failed again. The dealership inspected and replaced the passenger seatback. At about 20,000 miles, the driver inboard recliner failed again. To date, the dealership has not replaced the fourth failed recliner. I have provided fca written notice of these failures. Since four seat recliners have failed within the first 20,000 miles, I am concerned that a design, material, or workmanship defect exists. I am also very concerned how these failed seat recliners will perform in a crash. Upon research, it appears that others have had multiple failures with these specific model year seat recliners as well. See NHTSA id number 11074326.
The contact owns a 2017 Jeep Wrangler. While the vehicle was stationary, the contact noticed that the driver's seat was crooked. The vehicle was taken to hendricks Chrysler Dodge Jeep Ram in concord, North Carolina where the rear frame of the seat was replaced, but the failure recurred. The manufacturer was made aware of the failure and provided the contact with case number: 32473211. The failure mileage was 800.
- Concord, NC, USA
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Air bag did not deploy and seat belt did not prevent face from hitting steering wheel after being rear ended very hard. Driver seatback was forced and broken backwards into a 45 degree reclined position.
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- Coventry, RI, USA