This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving home, saw smoke and a flame coming from under the hood after turning onto the rural road I live on. The vehicle was in motion when this was noticed. I pulled over and got my children out of the car. As soon as the children were safely out of the vehicle, I noticed that all doors had locked. Shortly after getting my children out and the doors locking, the vehicle was engulfed in flames. Fire department was notified and on scene soon after and a police report was also filed. Unsure as to reasoning of why the vehicle started fire. Have never had any issues or engine warning lights display during ownership. Bought this vehicle new. No modifications or add-ons or other service work besides the regular maintenance of the vehicle. 2016 Jeep Wrangler unlimited sahara. Roughly 65,000 - 70,000 miles on the vehicle at the time.
I was driving home, saw smoke and a flame coming from under the hood after turning onto the rural road I live on. The vehicle was in motion when this was noticed. I pulled over and got my children out of the car. As soon as the children were safely out of the vehicle, I noticed that all doors had locked. Shortly after getting my children out, the vehicle was engulfed in flames. Fire department was notified and on scene soon after and a police report was also filed. Unsure as to reasoning of why the vehicle started fire. Have never had any issues or engine warning lights display during ownership. Bought this vehicle new. No modifications or add-ons or other service work besides the regular maintenance of the vehicle. 2016 Jeep Wrangler unlimited sahara. Roughly 65,000 - 70,000 miles on the vehicle at the time.
I was driving home, saw smoke and a flame coming from under the hood after turning onto the rural road I live on. The vehicle was in motion when this was noticed. I pulled over and got my children out of the car as quickly as possible. As soon as the children were safely out of the vehicle, I noticed that all doors had locked. Shortly after getting my children out, the vehicle was engulfed in flames. Fire department was notified and on scene soon after and a police report was also filed. Unsure as to reasoning of why the vehicle started fire. Have never had any issues or engine warning lights display during ownership. Bought this vehicle new. No modifications or add-ons or other service work besides the regular maintenance of the vehicle. 2016 Jeep Wrangler unlimited sahara. Roughly 65,000 - 70,000 miles on the vehicle at the time.
Every time it rains mysteriously water gets in through passenger side and floods floor, usually it is just passenger side front but there have been a couple times on driver side - other sites talk about other Jeep Wrangler drivers having this same problem- I went to auto parts and spoke to them and they said there are thousands of complaints on line and I am wondering why this is happening- I have had to take up my carpet because it kept getting wet- and the plugs are in the floor - I have to take them out to get water out.
- Lincoln, NE, USA
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On cold days after the Jeep has been sitting overnight, the engine will stall when the transmission is shifted into drive or reverse when the brake pedal is firmly pressed. This happens when the Jeep is started and it makes no difference if the car is running for 30 seconds before it is shifted or running for 3 minutes, the engine will stall when shifting into drive or reverse. If the brake is not firmly pressed the engine won't stall when the transmission is shifted into drive or reverse. This causes the Jeep will lurch forward, for drive, or backward, for reverse,
Leaking to the driver side floor panel. The leak is so bad I'm worried about electrical issues. It was a legit puddle of water. I'm also worried about about being electrocuted,
My 2016 Jeep Wrangler unlimited was parked in an almost perfectly flat parking lot, locked, with no one in the vehicle. The emergency brake was not on. The keys were not in the vehicle. It began to roll away backwards over a hillside, about a 20 foot drop, into the middle of a busy roadway. The Jeep landed on the back bumper/back door.
When the Jeep is stopped and you want to get out of the front or rear door. At the door threshold when you step on the carpet it will collapse and give you about a 1-inch space which causes you to trip. I ask the service center and Jeep about this issue and they said so what this is the way it was designed.
Traveling on a two lane highway under clear conditions, mid-day, light drizzle, this 2016 Jeep Wrangler 4WD with less than 5,000 miles on it hydroplaned into an on-coming semi tractor trailer resulting in a head on collision and rollover. No other car in front of nor behind this vehicle had hydroplaning issues. This vehicle was totaled and the driver critically injured with long term disability prognosis. Investigate the following for failures & safety risks: 1. tires (less than 5,000 miles on them) 2. factory installed software designed to take control of vehicle 3. road resurfacing
Water is accumulating on drivers side floorboard and keeps reappearing. Carpet is beginning to smell musty. Seems to develop whether it is raining or not. The freedom top has been in original factory state and has not been removed and reinstalled. This has been happening since day of purchase. (new)
Gear shifter "slipped" to the left. I was only able to use 1st and 3rd gears! when using 1st gear, the gear shifter was against my right knee!! I was not able to "find" 2nd gear! I took my Jeep to the dealership for repairs as it is not safe to drive! "investigating" online, specifically Wrangler forums, there are other drivers who have had this problem. It seems there is a faulty bushing that breaks!
My vehicle has been at the dealership for 2 days and won't be attended to for another 3 days according to service man. I just purchased this vehicle and need answers asap on whats going on" and when I will get my vehicle back"
Jeep leaks everytime it rains. Leaks on both sides but passenger side is the worse. Soaks the floors and passenger side seat. Drips out from under the dash as well on passenger side. Water can cause electrical issues under the dash, moisture in floor and seat cause the windows to fog up at times which makes it difficult to see out of, and presence of a mildew smell will eventually turn into mold. Vehicle has been in shop many times and still not repaired.
This vehicle has a possible air bag clock spring malfunction..this is a serious thing but this is a 2016 model....now we traded in S 2011 Wrangler that had the same problem. 5 years later and still not fixed so I need an answer... the clock spring was replaced on the 2011 about 4 years ago but burned to the ground about 8/01/2016.
Gear "stick" -- manual transmission system: 1. "when changing into second gear, the gear stick shifts toward the left, touch or near touching the disengaged, lowered-- emergency brake lever--without going into second gear. 2. gear occasionally does not go into neutral wh en shifted to that position. 3. gear stick twist, and shift pass reverse without going into reverse.
Horn does not honk when depressed or there may be a delay til the horn actually sounds. At times it does not even honk at all. Major safety issue. Please address. This occurs whether the vehicle is stationary or moving. Happens every single time. I have checked on forums and everyone has the same issue.
A D V E R T I S E M E N T S
- Altus, OK, USA