This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle cel for misfire. Replace plugs and coils. Still happens. Dealership says it needs a new engine? My research shows that this is an extremely common problem with Jeep engines. I am aware of a class action suit regarding this issue. I-??m not sure of the status. Vehicle has just under 129k miles and is therefore out of warranty. Jeep/FCA knew these engines had problems and continued to sell them without disclosing the highly likely problems ownere would encounter.
On multiple occasions, while operating my vehicle on the freeway, I have encountered a highly alarming problem. The engine of my car has unexpectedly shut off, resulting in a sudden loss of power and control. This has happened when driving between 45-75mph. This has placed me and other road users in extremely dangerous situations, as it has occurred at high speeds where maneuvering and reacting swiftly are essential. I have taken immediate action to have the issue investigated and resolved by authorized service centers. However, despite their efforts, the problem persists, leaving me deeply concerned about the reliability and safety of my vehicle. This recurring issue indicates a potential flaw in the design or manufacturing of the engine or related components.
Started getting a loud ticking sound on driver side of engine. Took it to an auto mechanic he said it my left side head rocker arms making the noise. He also said Chrysler 3.6l Pentastar engine are known for this problem.
The contact owns a 2016 Jeep Wrangler. The contact stated while starting the vehicle, there was an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer but there was no failure found however, the dealer performed an oil change. The vehicle continued to experience the failure with the abnormal sound being more pronounced. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the cylinders needed to be adjusted. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 93,000.
- Cherry Valley, MA, USA
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By way of introduction, I am a seventy-five year old retired Arizona Highway Patrol officer, having left that service in 1992. In October 2016, I purchased new, a Jeep Wrangler Unlimited Rubicon from York Chrysler in Prescott, Arizona, VIN: [XXX]. Sometime after the purchase, the vehicle began to have a disturbing, recurring problem. While in normal operation, the engine will stop. It is as if the ignition has been turned off. The drill I have developed is, while the Jeep is coasting, to shift to Neutral, re-start the engine, shift to Drive, and proceed. Sometimes, the Check Engine Light activates, and sometimes, although less frequently, this is accompanied with the Electrical Stability Control (ESC) Off indicator light. The first time I documented the phenomenon with a visit to the dealership was 17 May 2023. However, I believe that the problem had happened several times prior to that date. Since then, the vehicle has exhibited this problem numerous times; sometimes at a stop, more often while proceeding in normal operation. The engine has stalled several times on the Phoenix, Arizona, freeway system during heavy traffic. Today, the engine stalled again, but would NOT re-start while coasting. I was forced to come to a complete stop, shift to Park, re-start, shift to Drive, and proceed. Often after a re-start, the transmission has difficulty in going into gear, even while in Drive. I have been advised at the dealership that the problem has occurred many times, to many drivers, but that Chrysler cannot diagnose the problem, and thus can-??t fix it. Logic suggests that if a collision has not yet been precipitated by this condition, it surely will be-?? I have discovered that a class-action suite is being considered. Chrysler must be very aware of the problem, yet is effectively forcing owners of the affected vehicles to operate unsafe Jeeps on the public streets. In my opinion, the Federal Government needs to intervene with a mandatory recall. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (
As I drive, the car loses the ability to accelerate. It then passively stalls and the automatic steering locks up. All electrical inside the car still stays on. I put the car in park and it restarts on the first key turn. It has happened up to 3 times in a trip, but it is inconsistent when it happens (not necessarily every trip and not at specific speeds (it happeneded going 70 on the highway as well as going 25 in a neighborhood)). When I brought it to the dealership. I was told unless they could make it happen, they couldn't fix it. They also said even if they could make it happen, they couldn't be sure what it was. The onboard computer that sends error codes indicated different things that have been replaced (computer parts, sensors) and nothing has worked.
75,000 miles, engine ticking on cold start, engine light for cyl 2 misfire, engine chugs and has low acceleration. Dealer replaced rocker arm under owner's extended warranty. Did not fix problem and now are disassembling engine. Read many other customers with same problem, class action law suit in progress. Manufacturer knows about problem but will not tell owners.
Engine has failed. Had it inspected by two mechanics and they said the same thing, there are broken internal components possibly due to defective components.
Oil cooler housing cracked and leaking oil over entire engine which could cause a fire. Dealership has confirmed the part is damaged. No warning lamps or messages were triggered. Others have experienced the same problem with multiple replacements. Vehicle has been at the dealership now since 2/1/2023 waiting for Chrysler / Mopar Warranty to give the authorization to repair.
While driving my Jeep Wrangler on the highway going speeds of >60 mph for longer than 20 minutes the vehicles check engine and traction control light illuminate and I lose passing capability in the Jeep. Once the vehicle is turned off and on 3 times the system seems to reset itself. Because of this the only way the dealership can read the codes is if the lights are illuminated. I have taken the Jeep to 2 different Jeep dealerships while the lights were on and both have claimed that the "system needed to be reset". Once they do that the Jeep seems to run fine and the lights are gone. However, it is still happening whenever my speed goes 60 mph or more for a short period of time. Due to this problem I am not comfortable but sometimes must take my Jeep on the highway and without fail the same warning lights illuminate and the passing power is gone. I have reported this problem to Jeep itself and was told to take it to another Jeep dealership which I did and the same maintenance was performed but yet the same problem exists. This failure is a hazard to not only the driver but those around due to the vehicles lack of passing power when on a highway where speeds are at a minimum of 65mph.
The camshaft and lifters failed with no check engine light. Upon inspection the left bank cams and lifters were in need of replacement and a pinhole was found in the radiator.
Oil Housing Unit crack. Just bought vehicle used. Weather dropped to 28 degrees and oil housing unit cracked. All oil poured out of vehicle and would not hold any oil when more was added. Took vehicle to Jeep dealer and they confirmed that the PLASTIC piece that was the original part cracked and that this is a very common problem for 2014-2017 Jeeps due to the part being plastic. Part is not covered under any warranty and will cost $1200 to repair. I'm told that the replacement parts have been updated and are no longer made of plastic due to the high instance of problems. All research shows that this was to be a recall but that it has not been made official. This is a huge safety concern as the oil completely drained from the vehicle upon crack. Had I not been in my own driveway and driving down the highway, this would have caused major issues, engine failure and very possibly an accident. We were planned to be on a 6hr road trip moments before this occurred in the driveway. This part needs to be recalled and replaced by the manufacturer since it is a common and known problem with many Jeeps manufactured during that time frame.
Parked vehicle outside corner of home at 9:00 pm. Awoken by loud popping and hissing sounds at 4:45AM. Looked outside to notice a bright orange hue by vehicle. Realizing the car was on fire, we called 911 and proceeded to use garden hose to water down both the vehicle and the home that the car was next to, in order to try to prevent the house from also catching fire. Vehicle was not moved nor accessed during those 7 overnight hours. It was locked and we were all asleep. There were two other vehicles parked next to and behind the vehicle that caught fire - those two other vehicles sustained no damage to them. The house sustained some minimal siding warping from the heat of the fire. Fire chiefs reviewing the damage in person as well as viewing photos have stated that it appears to be battery or fuse box related as that side of the engine's damage was greatest as well as the battery and fuse box being completely destroyed by the fire. No warning lights or indications of system failures or malfunctions prior to parking the car. Vehicle was towed away from scene by insurance company. Unsure if vehicle is still at that lot or not. Insurance deemed vehicle totaled and issued check for losses.
I had an error message for the thermostat last week had that replaced. Now there is a puddle of oil coming from the oil coolant assembly. Replaced the thermostat awaiting mechanic for the oil coolant issue now.
Cold start, engage reverse and the engine idles really low and sometimes stalls. If I move the shifter to neutral the engine revs back up and does not stall. Rolling down the driveway and then engage reverse the problem does not occur. The issue has been getting worse whether its in the dead of winter or summer.
The contact owns a 2016 Jeep Wrangler. The contact stated that upon the approach of a stop sign with his foot on the brake pedal, the engine had begun to rev without warning. With the brake pedal depressed to the floorboard, the vehicle continued to lurch forward as the contact clipped the vehicle in front of him. As the engine continued to rev, the contact immediately shut off the ignition. A police report was not filed and no injuries were reported. Both the contact and the other driver were able to drive away from the scene. The dealer was notified and an appointment was made for a diagnostic. The contact called the manufacturer and was informed that he would receive a callback, the contact had yet to hear back from the manufacturer. The vehicle had yet to be repaired. The failure mileage was approximately 71,000.
The oil cooler housing exploded in my 2016 Jeep Wrangler. I put my car into reverse- I backed up and tried to put the car into drive. The car would not shift out of neutral for several minutes- 2 quarts of oil spilled onto the ground. My car eventually made its way to drive and has been steadily leaking oil since.
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- Derry, NH, USA