This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2016 Jeep Wrangler jku with 60119 miles at discovery of issues by dealership. Chrysler was to cover maintenance on blown head engine head gaskets following inspection. On 23feb20 I noticed excessive vapor coming out of my exhaust on my way home, I checked my coolant and oil to see if there were any problems finding low coolant levels however it was still within normal range. It was determined my head gasket was damaged and a repair was necessary. The dealership recommended the additional replacement of the radiator which Chrysler was informed of given terms for covering the repair of the vehicle as the failure occurred right at warranty. I found the engine was still having a problem with air in the radiator/coolant line and immediately took my vehicle back to the dealership for a coolant purge. During inspection the Chrysler master mechanic noticed the main coolant fan was not operating as expected. The main coolant fan operation was intermittent which would have caused a long term overheating as the root cause failure of the head gasket which was to determined by the Chrysler facility to have been failing over the last 10,000 miles. Chrysler was contacted and approved maintenance as with the other failed items. I contacted world Jeep again and was able to start my vehicle and drive it to the dealership for maintenance inspection. Dealership found gasket installed was defective, the heater core was clogged unable to provide heat in the cab and the engine had a knocking noise. Chrysler was contacted to recommend course of action which is the replacement of the engine. Chrysler has changed case managers 4 times and has been difficult to receive a response back by myself or the Jeep dealership. Chrysler is now refusing to cover any of the work they had previously agreed to help cover and are only willing to assist with 50% of the repair costs of the engine replacement.
After replacing the ignition coils ( twice) and misfiring spark plugs, my engine light continues to go on. After multiple computer readings, that keep saying the same thing, is not turning off. The dealer and other mechanics stated that this has been an issue in other Jeep as well. They tell me to campaign for this to be looked into. I still have 2 years of payments and want to have this resolved.
Upon first start of day, usually colder mornings, once the Jeep has been warmed up, upon going from park into reverse, the Jeep will shudder hard but keep running or it will completely die and need to be restarted.
Noticed oil leaking all under carriage of vehicle. Oil being displayed from front of engine to back of Jeep. Smell oil and even see smoke.potential fire hazard.
Misfire on cylinder 2. first time into the dealer stayed 3 days. Light came back on 2 months later. It has now been in the dealers shop for 9 weeks, with no repair to date. Searching indicates this is an ongoing issue from Chrysler. Was told by the dealer there at 12K Jeep mario.wide with the same problem. Dealer reports they cannot get the part needed. It displayed no running issues and you never know when the light would be set off. It would come on under any condition, slow or regular driving.
The contact owns a 2016 Jeep Wrangler. The contact stated that after the vehicle was started in the morning and was reversed out of the driveway, the vehicle stalled. The contact stated the failure recurred after driving and coming to a complete stop. An appointment was scheduled with reed Chrysler located at 1724 N spring St, beaver dam, wi 53916 (920) 887-2300 which was still pending. The contact was informed that the failure may be due to a torque sensor failure. The manufacturer was not contacted. The failure mileage was 20,000.
9/27/2019. 4:30pm. Accelerated normally on city street from stop light and made left turn. As I turned, engine choked and stumbled and vehicle had reduced power, slowing vehicle. Traction control dash light came on. Car behind almost hit me. After about 10 seconds, engine returned to normal and vehicle picked up speed. 10-15 seconds later same thing happened again with traction control and anti lock brake dash lights coming on. Engine reduced power and vehicle slowed again in traffic. After 10 seconds, engine returned to normal, dash lights went off. Vehicle has been normal since then. Weather at the time: Sunny, 85 degrees, daylight. Roads completely dry. Vehicle did not drive thru water, etc. Had been driving on city streets 25-40 mph for 20 minutes. Called dealer. No help on phone. Took vehicle to Jeep dealer on Nov 6, 2019 and they found code "C1043 performance" but said nothing more. Tech write up says "left rear tone wheel performance code has gone stored. No cause present. Reset code". about 35,800 miles on vehicle. Vehicle has never been off road or modified in any way. Stock Wrangler 4 door sport.
The contact owns a 2016 Jeep Wrangler. When the vehicle was started, the contact heard an abnormal knocking noise coming from the engine. The vehicle was taken to woodhouse Chrysler Dodge Jeep Ram Fiat (2101 6th St, sioux city, ia 51101, (712) 277-3221) where it was diagnosed that there was damage to the passenger side camshaft caused by rocker arm failure. The vehicle was repaired, but the failure recurred on the driver's side camshaft and rocker arms. The manufacturer was informed of the failures. The approximate failure mileage was 130,000.
The contact owns a 2016 Jeep Wrangler. While driving 10 mph, the contact heard an abnormal noise. The contact stated that the ABS warning indicator was illuminated. The vehicle was taken to woodhouse Chrysler Dodge Jeep Ram Fiat (located at 2101 6th St, sioux city, ia 51101, (712) 277-3221) where it was diagnosed that the right side of the intake camshaft needed to be replaced. The vehicle was repaired, but the left side of the intake camshaft also needed to be replaced. The manufacturer was informed of the failures. The failure mileage was 130,000.
Jeep was stationary waiting for light to change on city street. When light turned green I stepped on accelerator; while still pushing foot down on pedal the engine started to rev up to max rpms but Jeep was not moving forward. I was afraid the engine would keep revving and blow up. I instantly removed foot from gas and let Jeep roll; put on emergency flashing lights and turned (rolled off) to parking lot one block away and turned Jeep off. After a few minutes I restarted car and slowly drove the six blocks home. Took it to authorized Jeep dealer and the service department could find no error code, said that they test drove it and could find nothing wrong with the Jeep.
When starting vehicle in stationary parking lot, lights flashed. I shut ignition down and took key out and engine continued to run, overheated, began smoking, and antifreeze spilled on ground. Engine continued to run until battery was fully disconnected by fire department.
The contact owns a 2016 Jeep Wrangler. While driving 35 mph, the ABS and traction warning indicators illuminated. The contact lost control of the vehicle and swerved off the road. The transmission revved and the rpms went all the way up. The vehicle was taken to premier cape cod Jeep (460 yarmouth rd, hyannis, MA 02601, (508) 815-5000) to be diagnosed, but the dealer would not service the vehicle due to the warranty issues and they were also booked for weeks with appointments. The vehicle was also taken to heller Jeep (635 mill St route 6, marion, MA 02738, (508) 748-0019) where it was diagnosed that the ABS and traction sensors needed to be repaired. The dealer further stated that the engine overheated and leaked coolant and the transmission failed. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The VIN was unknown. The failure mileage was 17,978.
Engine quits going down the highway, creating loss of power steering and power brakes. Once I pulled over to shoulder of road, it would restart only to produce the same result several minutes later while driving. Suspected fault in crankshaft sensor, or corrosion in electrical connections to such. This is the second Jeep that this has occurred on, very dangerous to occur while driving at high speeds down the highway
The contact owns a 2016 Jeep Wrangler. The contact stated that the condensation from the air conditioner was running down and rusting the bolts and gasket of the transmission fluid pan. As a result, there was an odor of burning anti-freeze. The dealer and manufacturer were not contacted. The failure mileage was 54,000. The consumer stated transmission gasket as well.
Engine mis fire also vehicle was sold as new to me and had over 200 miles on it parts were missing from roof engine mis fire cytinder 2 factory says not warranted how ever I have been toild by dealer was warranted as the heads are made by two different companies said repair is back logged and will take at lase 3 weeks to replir
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- Ocean, NJ, USA