This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
40,000 miles on car. Driving on highway from fl to ga. Jeep made 2 banging noises, and lost acceleration. Pulled over on side of highway to see what happened. When door was opened, Jeep was on fire from underneath. Within a minute or so, car was totally engulfed in flames.
Known issue with Jeep Wrangler since 2012- oil pressure sensor becomes faulty prematurely causing the engine light to turn on. In result, in the event of the oil system failing, the engine will fail without warning. The part is placed in a poor location with these vehicles engines.
Driving thru intersection at 40 mph.when it shifted it stopped forward motion.the engine continued to run as I stepped in gas, the Jeep would not move.. I was stuck in the passing lane with cars going. 50 mph. Almost rear ended a couple of times even though I had the hazards on. The turned off and the on. It started right up wouldn't move though. Had it towed to the dealer and they checked for codes and it didn't I have any. At this point they don't know.they have had it for three days. They want me to come get it..I am afraid to drive this vehicle. It went from fine to gliding to a stop, it felt like it was in neutral, then fine was running but no motion I have never had it off road. No sand or gravel. If you can help with this mystery or if anyone else has experienced this, I would appreciate your help. I don't want to drive a car that can stop when it shifts
Air conditioner quit cooling, found out new type of coolant eats the evaporator up and destroys it. My Jeep is only 4 years old. This is the second time the A/C has stopped working. The dealer service department (jim click) was no help. This Jeep has less than 20,000 miles on it.
- Oracle, AZ, USA
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Vehicle caught fire and burned to a total loss, claim with Jeep was closed without resolve, requested information from the investigation and received nothing, after several calls and notes being put on the account nothing was resolved and my case was closed against my will and now they wont do anything. Vehicle caught fire traveling down the highway at approximately 65 mph and upon pulling over found a fire in the front passenger fender area, attempted to extinguish fire without success and Jeep burned to the ground
Takata recall. Hello my Jeep is affected by the VO1 airbag inflator recall. I have researched this and the air bags in my Jeep can seriously harm or kill me or someone else. I attempted to take my Jeep in to have the recall performed but I am told Chrysler has placed a parts freeze on all air bags for my Jeep. I asked when this will be resolved and have been told several times by local dealerships and chrsyler that it will be about 4 months. They said they have no other answers. How can I not drive my vehicle for 4 months. That is absolutely not acceptable. How can there be a parts freeze for vehicles that are unsafe and potentially deadly. Not being able to drive your vehicle to and from work is also a economical burden. I need this recall performed as soon as possible. What is being done about this. This could easily lead to law suits. It is not realistic to just tell people to not drive their vehicles. Can the NHTSA please look into this and get back to me. Thank you in advance!
My Jeep stops responding and shuts off while driving for no reason. When it happens at slower speeds, I have to put it in park, turn the key to off, and then start it back up again. This happens while I am in the middle of the road. If I am traveling at a faster speed, the engine will kick back on on its own. It has been happing for about a year.
My Jeep caught fire from the dash, reasons unknown. Insurance is investigating and fire dept put cause as unknown. Jeep is a total loss and my husband barely made it out of the vehicle before it was engulfed in flames. He was driving from school to home and about a mile from home on the highway about to exit. Consumer stated as he was trying to shift into neutral and pull the E-brake, he was burnt on his hand and a little on his legs by the time he jumped out. On the day of the incident, my husband drove approximately 5-6 miles to class (as he is in a technical school right now) around 6:30 am. As he was coming home, it started smoking about half way up the on ramp heading in the direction to the exit to our home, my husband said right before it started smoking it almost sound like that blower motor was making a strange noise, and he was headed home to look at it, but the noise quit right before it started smoking. He did his best to get it out of traffic, but as I stated, with it being a soft top, it went up in flames rather quick. The vehicle was serviced every 4,000-5,000 miles. My husband has a motorcycle, so the time spent in the Jeep was mainly in cooler weather or when it was raining/overcast. There were not issue leading up to the fire. We had taken it on short trips - longest distance was like 100 miles round trip, but hadn't done that in awhile. The vehicle was a total loss, state farm totaled the vehicle, we have not had possession of the Jeep since it was towed from the side of the road by whoever the fire dept called (allied towing). After that insurance had it towed to a location of their own. I believe my husband only had a sub woofer in the Jeep, you can see it in the back in some of the pictures. I believe at some point the stereo was changed but that was before we owned it and it was in our possession for almost 1 year prior to the fire. I have no contacted the fca, I wasn't sure who to reach out to for this issue.
Was driving down the highway when the passenger side had a little bit of smoke, pulled over and there was a small fire, multiple fire extinguishers failed to put out the fire and it spread engulfing the entire Jeep and pop up camper until they were both total losses
The horn on my Wrangler has been very stiff since day one. You have to really push darn hard on it to activate the sound, so much that it is a real safety concern. A couple times I was very close to being hit and I sincerely believe that the delay in being able to beep quickly is a major concern. I read on a Jeep Wrangler forum that this is a known issue that many others have as well. I will be bringing this topic up at my next service but honestly this inability to do a quick beep could be the difference in saving lives. I entered today's date for 'when did this happen' but this has come up a few times over the course of owning the car. Thank you for listening.
-navigation system stopped working with error messages: "no map data available"; "detailed maps are required for routing. No detailed maps were found on this unit". -all other electronic systems including radio work well.
My odometer reads 13,997 miles but I have a trip odometer that reads 64,285.5 miles. I just bought it. I did a car fax check and they have the odometer reading as the 13,997. How can this be?
While driving down our Jeep Wrangler down the highway my husband stopped at a red light and said he heard something hissing then he saw flames coming from under the hood. At that point the Jeep would not steer or anything so he shut it off and my husband and son got out of the Jeep. Moments later the entire front end of the keep was engulfed in flames.
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- Cocoa Beach, FL, USA