This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Jeep Wrangler. The contact stated that while driving approximately 60 mph, the vehicle started to hesitate. The contact pulled over to the far right of the roadway. The contact then turned off the vehicle and while attempting to restart the vehicle, the vehicle failed to start-up. The contact had the vehicle towed to a certified mechanic who diagnosed that the starter had failed and needed to be replaced. The contact stated that while attempting to run the starter, the vehicle made a clunking sound and it was confirmed that the engine also failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 13V234000 (Steering, Power Train) as a possible solution to the failure however, the VIN nor the model year was included. The manufacturer was made aware of the failure and confirmed that the model year was not included. The contact was referred to the NHTSA for assistance. The approximate failure mileage was 140,823.
- Concord, NC, USA
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- Concord, NC, USA