This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. driving speeds of 60+ mph my hood lifts up. pull over to double check hood latches- take to CAWOOD in PORT HURON sold jeep. (A) don't worry it a JEEP don't WORRY it is latched. (not latch took out window and damaged hood) to Chrysler in St Clair told me to get new latches metal ones. out of pocket 1 month after bought! $362 w/labor 2. JEEP Leaking filling front floors 3 to 4 inches of water sitting, TOOK back to CARWOOD in port Huron, mi (" it is because you can't put on roof, I said there is only one way to do so and NO it is leaking from behind my dash down to floor, hear popping noises and they said they can't find the leak, took jeep back 4times at this point called again filled back up made appointment they replaced driver side seals, came back again now I can see out my door at tip door is hard to close they said it has to be broken in, well I have an area i can see outside, water still fills jeep floors and popping is still there. CAWOOD WILL NOT RESPODE now to me NEED HELP! 3 RADIO is OVERHEATING: pictures of display stating to hot nav is no longer working and dash is hot touch and speedo area is so hot to were melting of ducks. SOMETHING NEED RECALLED OF LEAKING ISSUESS! 4. light tin noise in the floor Colum near the area that fills water to floors: took to jeep dealer: stated there was play in the driver shaft but after no call backs for warranty coverage after 2 wks. $3852 cost repair since no calls back on when they will get it into repair took to local dealer asked was anything leaking jeep fluids and is my driveshaft loss or needs anything. (A) nothing was taken apart to look at driveshaft to see if it was bad bolts not even removed nothing was wet oil nothing what dealer stated is wrong, STILL can't find any of my complains which is listed below leaking water, popping noises in dash; dash so hot melts ducks, tin noises NO HELP JEEP need to recall before FIRE and DEATH happens. WHY NO HELP CRYSLER JEEP!
The contact owns a 2015 Jeep Wrangler. The contact stated that water was entering the vehicle through the driver-??s side door frame causing the 2-inches of water to pool inside the vehicle. The vehicle was taken to the dealer and the rubber seal was replaced; however, the water continued entering into the vehicle. Additionally, the contact noticed water inside the instrument panel. The vehicle was taken to the dealer and the header sealer was replaced and the rubber seal was replaced again. The manufacturer was contacted and a case was filed. No further assistance was provided. The failure mileage was 20,000.
The contact owns a 2015 Jeep Wrangler. The contact noticed the vehicle had a water leak coming from the roof running down through the rack panel on to the front driver side floor. The contact stated that when it rains the water would come down on the floor mat. The contact stated that he had to remove the front driver seat and pull the carpet out to remove the water. The vehicle was taken to performance Chrysler Jeep Dodge Ram georgesville, 1130 auto mall dr, columbus, oh 43228, but was not diagnosed or repaired. The vehicle was also taken to an independent mechanic and was informed that he had a defected roof panel and the door weather stripping also leaks. The contact mentioned that the dealer wanted to put a weather stripping on the roof. The contact also stated that the water could cause electrical wire damage. The manufacturer was made aware of the failure and informed the contact was to take the vehicle to a dealer and did not assist. The failure mileage was approximately 19,000. Consumer added manufacturer refuses to repair it and the door weather stripping also leaks.
Purchased new Jeep sahara in 2015 from the dealer. As of the posting of this complaint, the car has only 20,000 miles. Only today, I took the vehicle to the dealer because of pulsating effect on the stirring wheel whenever turning corners (left and right) as if the stirring wheel has no control over the wheels. The dealer indicated that it would cost about $6000 to replace various components to address the stirring wheel issue and further disclosed that underneath of this car including the frame was rusted so bad that it was not worth repairing and unsafe to drive. At a purchase price of $35,000 and with only 4.5 years of only 20,000 miles of driving, Jeep is ripping off consumers.
- Watertown, MA, USA
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Stopped at stop light. Car stationary. Out of nowhere engine accelerates on it's own and runs into an 18 wheeler truck that is passing through in intersection. I tried to stop forward thrust by putting both feet on brake, taking out of gear which wouldn't budge, then pulling up on hand brake. After hitting back trailer wheel of truck and Jeep raising back end off ground from impact acceleration stopped and engine idled.sudden unintended acceleration. Manufacturer defect. Accident still under investigation by insurance company. Jeep towed to body shop.
The contact owns a 2015 Jeep Wrangler. While driving 50-60 mph, the contact struck a bump in the road and the front end of the vehicle began to tremble and shake. The vehicle wobbled terribly. The contact had to slow down so the wobbling could stop. The contact drove the vehicle to jacksonville Chrysler Dodge (9600 atlantic blvd, jacksonville, fl 32225, (877) 677-5782) to be diagnosed, but the test could not replicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure anddid not assist. The VIN was unknown. The failure mileage was 34,000.
My Jeep caught fire from the dash, reasons unknown. Insurance is investigating and fire dept put cause as unknown. Jeep is a total loss and my husband barely made it out of the vehicle before it was engulfed in flames. He was driving from school to home and about a mile from home on the highway about to exit. Consumer stated as he was trying to shift into neutral and pull the E-brake, he was burnt on his hand and a little on his legs by the time he jumped out. On the day of the incident, my husband drove approximately 5-6 miles to class (as he is in a technical school right now) around 6:30 am. As he was coming home, it started smoking about half way up the on ramp heading in the direction to the exit to our home, my husband said right before it started smoking it almost sound like that blower motor was making a strange noise, and he was headed home to look at it, but the noise quit right before it started smoking. He did his best to get it out of traffic, but as I stated, with it being a soft top, it went up in flames rather quick. The vehicle was serviced every 4,000-5,000 miles. My husband has a motorcycle, so the time spent in the Jeep was mainly in cooler weather or when it was raining/overcast. There were not issue leading up to the fire. We had taken it on short trips - longest distance was like 100 miles round trip, but hadn't done that in awhile. The vehicle was a total loss, state farm totaled the vehicle, we have not had possession of the Jeep since it was towed from the side of the road by whoever the fire dept called (allied towing). After that insurance had it towed to a location of their own. I believe my husband only had a sub woofer in the Jeep, you can see it in the back in some of the pictures. I believe at some point the stereo was changed but that was before we owned it and it was in our possession for almost 1 year prior to the fire. I have no contacted the fca, I wasn't sure who to reach out to for this issue.
The contact owns a 2015 Jeep Wrangler. The contact stated that the vehicle leaked water. The contact had no idea where the leak originated and the failure occurred intermittently. The vehicle was taken to philips Dodge and Chrysler Jeep (3440 S pine ave, ocala, fl 34471, (352) 732-7577) where the water seal, liftgate seal, front seal, and front passenger seat seal were replaced. Days later, the vehicle leaked water again. The manufacturer was not made aware of the failure. The cause of the failure was not determined. The failure mileage was 29,627. Consumer stated vehicle has been taken in to be service 4 0R 5 times for the same problem.
My hood flutters (moves up and down) over and inch while driving over 60 mph. I am concerned that this is prematurely wearing the latch mechanism and could fail causing the hood to open while driving.
The contact owns a 2015 Jeep Wrangler. The contact stated that when it rained, water leaked into the vehicle through the front driver and passenger doors. The vehicle was taken to fitzgerald Chrysler, Jeep, Dodge, Ram lexington park (22231 three notch rd, lexington park, md 20653, 301-737-0088) where it was diagnosed that the doors needed to be removed and resealed. The technician stated that the vehicle was out of warranty and not included in a recall. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 20,000.
Was driving one night with 8 year old daughter sleeping in the back seat. The headlights suddenly started going off and on then off completely, then wipers started going off, then interior light and dashboard lights & locks like it was possessed then Jeep suddenly died. Thank goodness we were almost home so my husband coasted it into our driveway then we noticed what smelled of electrical fire, I looked at the hood and could see a glow. My husband put it in park as I yelled for my daughter to wake up & get out. Mine & my husbands door were unlocked but the back two doors wouldn't unlock. I jumped back in the car (the fire was on my side ) to get my panicking daughter out right as the back doors unlocked again while still going off and on, and my husband got the fire put out and battery unplugged which was by this time on fire along with the fuse box.
My wife arrive at work at 2 pm parked the Jeep Wrangler 2015 around 8 pm the engine caught fire security guards tried to turn off the fire but could not later arrived fire deparment and they extinguished
I did get into a minor accident while driving onto a on ramp and my vehicle skidded the guard rail. I exited the vehicle to check for damage and saw a flame near the hood of the car and immediately exited. The gas tank was never hit nor did I have a major direct collision in the accident however within seconds the vehicle burst into flames and was completely engulfed. The entire vehicle and my personal contents inside melted into nothing. I loved Jeep but the incident has persuaded me to avoid purchasing them for the near future.
The contact owns a 2015 Jeep Wrangler. The contact stated that during inclement weather or after washing the vehicle, water leaked into the vehicle and soaked the carpet. The vehicle was taken to the dealer to be diagnosed. The contact stated that the vehicle was repaired on three separate occasions; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 581.
I bought the Jeep April 4, 2015. On July 19, 2015 I parked my car in the driveway and 3 hours later at 5:30 my dog work me up and I look outside and the whole front end of the Jeep was in flames. We were able to get the fire out but it was a total loss.
Vehicle was purchased new on April 16, 2015. My wife drove 8 miles to school and then 6 miles to her aunt's house. When she parked she noticed car was smoking and the car caught fire seconds later. Fire consumed the front end of Jeep before fire department could get here. The fire started under the hood on the right side.
A D V E R T I S E M E N T S
- Centerline, MI, USA