This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airbag light just came on in my 2014 Jeep jk. After diligent research online, and with the mechanical knowledge I have. I have found that it is due to the failure of the clock spring in the steering wheel. After researching further, I found in numerous threads, post, blogs, and forums, that this is a widespread issue with all Jeep jk's. a recall was issued for the 07 and 08 jk's, and also for the newer model right hand drive jk's. however, this issue has not been addressed in the 09 through 18 jk's. this can cause safety issues with the airbags, and believe Jeep should issue a recall for these latter year jk's as well. This happened while driving back home from across town. At first with the light and chime coming on intermittently. Then finally the light stayed on. I have not been to the dealership to diagnose this as I believe I have done so on my own. This is a quite expensive fix for a safety issue that I don't believe Jeep buyers should have to pay.
Air bag light on, shop says the clock spring goes bad fair often in Jeep. Still driving it without the needed repairs. Dealer says recall on mine was for the passenger airbags and even though they have had Jeep recalls regarding the clock spring, my Jeep is not showing up under that recall.
Dealer says I will have to pay for the recalls out on the Jeep Wrangler I own. One is for the clock spring recall which I never received. Now there is another recall on the airbags. I should not have to pay to get these fixed.
The contact owns a 2014 Jeep Wrangler. The contact stated that she had been waiting since April for parts to be available for NHTSA campaign number: 19V018000 (air bags), but the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (unknown dealer information) was contacted. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Alexandria, VA, USA
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Takata recall. The contact owns a 2014 Jeep Wrangler. The contact received a recall notification for NHTSA campaign number: 19V018000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Troncalli Chrysler Jeep (818A atlanta rd, cumming, ga 30040) confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2014 Jeep Wrangler. The contact received notification of NHTSA campaign number: 19V018000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called atlantic Chrysler Dodge Jeep Ram (555 sunrise hwy, West islip, NY 11795, (631) 422-0123) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2014 right hand drive Jeep Wrangler unlimited sport with 139,571 miles. While driving found steering wheel controls would not work May 2019. Dealer found code saying cockspring has electrical failure. Item was replaced for the 2nd time - last being at 73,416 mile under a safety recall S40 in 2016. Still using the same - not improved Jeep/Chrysler- part which cost me $622.74 to replace which lasted 66,155 miles between replacements. This defective part affects airbag deployment. No improvement in recalled part by Jeep/Chrysler "???????" even though it is a defective part. They use the same defective part to replace one that has an electrical failure.
The contact owns a 2014 Jeep Wrangler sport. The contact stated that her significant other was driving at approximately 35 mph, the front driver side wheel locked up. As a result, control of the vehicle was lost control causing the vehicle flipping over. None of the frontal air bags deploy. The contact also stated receiving a recall notification for NHTSA campaign number: 19V018000 (air bags). The police was present and a report was filed under number: 2019-20427. The contacts significant other was taken to the hospital by ambulance and remained there for three days. The vehicle was towed to an impound facility. The vehicle as of yet was not deemed destroyed. The vehicle was not taken to the dealer for a diagnosis or repairs under the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
The contact owns a 2014 Jeep Wrangler. The contact received notification of NHTSA campaign number: 19V018000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. East hills Jeep (2300 northern blvd, greenvale, NY 11548, (866) 386-2702) was contacted and confirmed that the parts were available for the recall remedy. The manufacturer was made aware of the issue and was able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated repair done.
Takata recall - trying to get a recall of airbag issue taken care of at dealer and am told to keep calling they are not sure when they will get parts. This is a very serious recall of passenger airbag and has been since January. My son has to travel 800 miles August 10th and now feel extremely unsafe. Fyi... I received letter from department of motor vehicle in nys to notify us, not from manufacturer.
Airbag recall: I've had an airbag light on for over a year now but no active recall was out for my VIN at the time I checked with the dealer about this problem. Recently, the engine light continued to come on with a fault code for the airbag. The vehicle was brought to the larry H miller Dodge located at 4220 E 22nd St, tucson, AZ 85711 to have the problem resolved. After writing up a work order for engine diagnostics I received a phone call stating I would need a clockspring to rectify the airbag problem. At this time I informed them that there was an active safety recall for the vehicle, which they were unaware of despite having printed the information when they checked the vehicle in (nobody actually checked to see if there was a recall, they simply printed the necessary VIN check paperwork). In addition to this I also have lost cruise control function as well as having to press extremely hard on my steering wheel buttons for them to work. Sounds similar to other peoples' reported problems. I feel I shouldn't be charged a diagnostic in the first place as this should have been the first thing that was checked and corrected before anything but I'll have to take that up with them.
Takata recall we got the noticed about the recall. How it could be life threatening. What I don't understand is how a recall can be put out like that and the parts are not available. We took our Jeep to the local dealership was told part had to be ordered. Little over a month and the part still wasn't in. Needless to say our Jeep was in a wreck. Now my husband has nightmares because we were heading for a median wall straight on. Some how he got the wheel turned just enough so we hit the corner of the bumper. Thank god the air bags didn't deploy as I could have been badly hurt or died. I don't understand why getting parts takes so long. Someone needs to be held accountable when it is the matter of life and death. I have been in touch with Jeep and they wanted to know where our Jeep was so they could look at it. Why does that matter?! it doesn't change the fact that it takes so long to get parts. Please understand this is my whole reason in writing you. Consumers should not have to wait for parts especially when that part is in a vehicle. The date below is the date of our accident.
I have contacted a local dealer as well as Jeep directly and have been told that the part to repair my vehicle is not available. This has been on going for three months.
The contact owned a 2014 Jeep Wrangler. While driving at an unknown speed, the contact fell asleep behind the wheel and crashed into a guardrail. The air bags did not deploy. A police report was filed. There were no injuries sustained. The vehicle was towed to a tow lot where the insurance company informed the contact that the vehicle was totaled. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was approximately 73,000.
I had a recall on passenger airbag and had it repaired at dealership. Since the repair, my airbag light comes on and they say I need a clockspring replaced. This did not happen until they replaced the passenger side air bag. Now they are saying I will have to pay over $800 to replace the clockspring. I only have 62,000 miles on the Jeep and it shouldn't need this. It seems to me that something happened when when they did the recall repair.
The clockspring needs to be replaced in my car. This is a five year old car. This should not be an issue. This seems like a safety issue and a defect as previous models have been recalled for this issue. Horn doesn't work. Cruise control doesn't work. Buttons do not work. It's my understanding this can cause the air bag to not work.
Takata recall. The contact owns a 2014 Jeep Wrangler. The contact received a recall notice for NHTSA campaign number: 16V018000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sam leman Chrysler Jeep Dodge of peoria (1801 w pioneer pkwy, peoria, il 61615, (309) 692-1801) and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Randomly the airbag light came on and shut off the same day. The next day it came back on and won't go off. This is new. The radio skips every couple of seconds and interrupts all sound making a popping noise from every speaker. It does not matter if I am using the auxiliary satellite am fm or even do you connect device. Usually if it is the first time the vehicle is started that day the radio works fine along with everything else until it is shut off and restarted. This has been happening for over a year it stopped for about a month and started up again.
Takata recall-I received a recall notice on my 2014 Jeep air bag. It stated that it was extremely important to take steps to repair my vehicle to ensure the safety of myself and my passengers. I scheduled an appointment with my local dealer where I purchased my Jeep. A few days later the dealership called and told me that they did not have the necessary parts to fix my Jeep to make it safe. I asked when they expected to have the part and they said they did not know, that the company had gone bankrupt and did not make the airbag. I told them I did not feel comfortable with that answer and that I did not want to drive my Jeep in fear that the airbag might erupt causing death to myself or my passengers. I asked them if they could disassemble the air bag so as to relieve this possibility of injury or death and they said no they could not. This is unacceptable and I am reaching out to you as instructed in the aforementioned letter. Please help! (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Narrows, VA, USA