This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 4/17/19, I was driving my 2014 Jeep Wrangler jk stopped at a stop light (with my window down) when I detected the odor of burning oil. I thought it was from someone else's car. On 4/21/19, I detected the odor again, and when I got home I observed oil leaking and all over the underside of my vehicle. It also appeared to be dripping on my hot exhaust which is a fire hazard. I took the vehicle to my mechanic and he said it's due a cracked plastic oil cooler housing, it's going to set me back a lot of money, and the issue may happen again. I'm lucky that the oil did not catch on fire. I've done research online and see that numerous 2014 Jeep Wrangler have this oil leakage due to design flaw utilizing plastic parts.
Oil filter/cooler housing leak. This is a common problem with 2014/15 penstar engines. Happening around 50,000 miles or 5/6 oil change. Leak causes oil to pool on top of engine and running down onto the exhaust and transmission pan. Can leak as much as.5 quarts of oil in a short matter of time. This is a $600 fix at a dealer. Research shows it is very common. Something this common should not be put on the owners expense.
At 167414 miles found clutch slipping, troubleshot to clutch being saturated with engine oil. Prior to the clutch slipping the oil filter housing cracked twice and replaced under warranty twice, suspected leak caused clutch to be saturated. Dealer place dye in oil to verify leak is fixed. Also trying to work with dealer to replace clutch at reasonable price sonce damage was caused by a warrantied part. While transmission was out also found transmission fluid leak from the input shaft seal I have asked dealer to fix this issue, but only recommended a transmission service, nothing to verify the leak and verify the input shaft is not scorned or damaged. Will take to another dealer after being checked for the dye, on the recommendation of Jeep customer service. Photos attached show oil around clutch, bell housing coated with oil and the input shaft leak.
2014 Jeep Wrangler unlimited. Started with burning oil smell in vehicle. Then puddle on the ground wherever I parked. Went back to see if they put the oil filter on wrong. Found out it was the oil housing leaking. Taking into Jeep for repair on 03/07/2019 milage 94,000. Should have been a recall, there are so many vehicles with the same issues.
- Las Vegas, NV, USA
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2014 Jeep Wrangler unlimited. Started with burning oil smell in vehicle. Then puddle on the ground wherever I parked. Had dealer replace engine oil cooler March 4th 2019. Milage 87,000. Should have been a recall without a doubt since there are so many vehicles with the same issues.
I have the 2014 Jeep Wrangler with only 47000 miles. I have kept excellent care of this vehicle and it is used only as daily driver with no abuse whatsoever.just within the month of 2/2019 a code; P0305 misfire developed with the typical penastar engine "knock" and idling rough. Also, the last week of 2/2019 there was a large oil spot on my garage floor due to an oil cooler/oil housing leak. We immediately contacted the service supervisor at the dealership who stated that this has been a common occurance and the oil cooler/housing unit is replaced often. How it is possible that Chrysler can allow this? at 47000 miles this should never happen and is enexceptable.until this extensive repair is completed the vehicle is is rendered useless and my job is now interrupted. Now in addtion to the misfire I now have this huge oil leak to contend with; please refer to the picture attached of the oil stain that was discovered on my garage floor.... the entire bottom of the of my transmission/bell housing and cross member covered in oil. Moreover I just received an letter informing me that the passenger side air bag also is recalled and I have yet to address this as well. I will never purchase another Chrysler product again. I can't tell you the level of disappointment and betrayal I feel for buying an "american made" car. I hope Chrysler/Fiat corperate is enjoying short changing the consumer buy using inferior and faulty parts to save money and rip off the consumer this way. I am sure no one cares and I am just wasting my time but this should be noted and people made aware.
Engine light is on do to oil pressure sensor. From everything I'm reading this is very common in the Jeep Wrangler. Why isn't this recalled. I was quoted $600 to get this fix. I am told not to drive this as it could ruin the engine.
40000 miles and the rear main seal is already leaking bad. Happened when I first bought it in 2016 and the dealer said nothing was wrong or leaking as I was loosing oil.. now it's leaking terribly bad and they won't cover it.
The oil filter housing and oil cooler is leaking causing oil to pool on top of engine. This could cause a fire due to oil running down the engine and getting on the exhaust.
Regarding complaint number: 11175198. The information provided to you in my complaint was sent to Jeep us customer care, Fiat Chrysler automotive group (fca) first, and they fwd it to the Jeep Chrysler regional manager for approval to open a "star" case so engineering technicians at fca could look at the problem on the Jeep as identified to you. The regional maintenance manager --refused to open the "star" case --fearing that the identified electrical & engine problem could cause a recall and safety recall. On 2-18-2019 I received a call from us customer care at Fiat Chrysler automotive, and told that because of the area management refusal to open a "star" my case with them has been closed.
Leaking oil due to oil cooler failure. This is a known issue on the 3.6L penstar engines and Chrysler Dodge Jeep does nothing to repair it. I have looked up plenty of threads and videos on this and this is not a easy or cheap repair. The result is oil leaking from the back of the of the intake manifold and down the back of the engine and to the ground.
While driving moderate speed on a rural rd (est miles 115K), all red & yellow lights came on, "no bus" light came on which is not listed in the ops manual, windshield wipers came on, RPM gauge went to zero, fuel gauge went to empty, engine light flashing and engine running rough to possible stall. Within a period of time 10 min or so everything came back to normal and Jeep ran ok. This has happen to my wife who is a rural mail carrier on many occasions. In fact in 1 week it happened every day and it has happened many times over a long period. Jeep service folks don't know what is causing the problem as the codes do not pin point the problem. They "think" possibility it could be pwr fuse box, main computer or fwd instrument panel ea at a cost of over $1000 to replace. Service folks want T Jeep brought to them with lights on, gauges zero, engine light flashing but it's an intermittent problem and they are 30 miles or more away depending where the problem happens. Service folks have had the Jeep for a total of 3 days in Jan & Feb and drove it over 150 mile and the problem never appeared. In Feb 2015 while driving (24,171 miles) the engine light came "on" and Jeep stalled in the middle of the road. It was restarted and driven so Jeep was then taken to dealer and they found that a fault code said "wiring does not have enough slack between sensor & wiring causing poor connection". replaced cam sensor & wiring. Fault cleared. Have photos of dash with "all lights and gauges showing zero and no bus light on and wipers going back and forth. I'll send if you need them but it all lights and gauges which are depicted in the ops manual. This possible engine stalling while driving and possible electrical fire is a safety issue. This problem has occurred over many months throughout 2018.
The contact owns a 2014 Jeep Wrangler. When the vehicle was started, there was a large puddle of oil underneath the vehicle. The contact stated that the oil was leaking from the oil cooler filter housing onto the exhaust fan. Champion Chrysler Jeep Dodge Ram (4505 West 96th street, indianapolis, in 46268, (317) 872-6200) diagnosed that the oil cooler filter housing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not provided. The failure mileage was 106,000.
Drive the Jeep approximately 10 miles on 1/18/19. Parked it in my drive way for the night. Air temp got to between 15 and 20 degrees that night. At approximately 10:30 am I started the Jeep to allow it to warm up before driving 3 miles to town. At about mile 2 I noticed a burning oil smell. I pulled off the road and saw motor oil covering my transmission and exhaust. I checked the oil and it was about 1/2 a quart low. I drove the Jeep home at that point and parked it. Called the dealership and scheduled an appointment. I was told it was a crack in the oil cooler housing assembly. Service tech explained it was a common issue with this year model and that Jeep was aware of it. When I asked about pricing and recalls the tech said it wasn't a recalled part and the total repair cost would be around $1000. Confused I called around to other Jeep owners as well as other authorized Jeep repair shops and was told this. It is a very common problem but not covered under any recall. This problem is all to common for there not to be a recall. The danger lies in the fact that had someone less knowledgeable been driving, fire could have erupted from the large amount of oil on the exhaust, engine failure due to a sudden loss of oil, and not to mention the oil that is now running onto the roadway. And the environmental issues as well.
Upon startup, in park and stationary, engine revs to 4000-5000 RPM, turn ignition to off and restart, engine revs to 4000-5000 RPM, turn ignition to off, wait 30 seconds restart everything seems fine. Bought new in 2014, has happened several times over the last 5 years.
Freezing cold (teens) temps outside, started vehicle, huge oil puddle under after 10 minutes running to warm up. Took snake camera, found oil running out rear and down tranny bell housing. Found engine oil cooler to be the problem which is plastic!!!!!!. this is a fire hazard to say the least.
Check engine light. Mechanic told me it would cost about one thousand dollars for the repair of the oil sensor switch located inside the engine. The vehicle has about 31K miles and I'm the original owner. Please lmk if this is a common problem. [xxx]. my name is [xxx] vehicle is rarely used. At the time I noticed the engine light it had been sitting for about a week. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
2014 Wrangler has known faulty oil pressure sending unit sensor as there was a tsb on July 15, 2014 stating such. Tsb # 18-034-14 rev. A and rrt 14-046. 1,000 miles short of the 3 yr, 36K mile warranty, but 6 months past the 3 year and Jeep wants $411 to fix their known problem. Jeep states since it is a sensor, it not covered by the longer powertrain warranty.
A D V E R T I S E M E N T S
- Baltimore, MD, USA