This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Noticed an oil spot in the driveway. Took the Jeep to my mechanic who informed me that this is a cracked oil cooler. He said that this is the third one he has seen and the second in 2 weeks. On the first one he did he said it took 6 weeks to get the part and that his customer drove 6 hours to get the part. There is a severe back order on these parts. I have now been waiting for 3 weeks for my mechanic to get the part. He was told by Chrysler that the next expected delivery would around May 3rd. That will be 6 weeks of not being able to use my vehicle. That is not acceptable. I have done some research on the internet and I am finding that this is a common problem that Chrysler has known about since 2014. It started to happen to vehicles with less than 5,000 miles on them. There should be a recall on this part. Or at least redesign and make enough parts to cover the demand. Why has this been allowed to happen? $1000 to repair this problem.
Leaking oil filter housing. It's a known problem and so widespread across Jeep that there's a national shortage of the part. I can't even get it fixed. Oil and coolant are leaking everywhere. It's a danger to my family and the environment.
Oil cooler housing is made with 2 types of material that doesn't have equal control of oil expansion when it is hot, therefore having to replace a oil cooler housing because of the plastic part of it cracked resulting to replace the entire kit. I had to replace it 3 times, but only paid once of the replacement cost. The other 2 were under warranty. I've researched that this is a known issue with Jeep part, particularly with the oil cooler housing kit. Metal and plastic should not be a complete kit to control the oil flow. Heat reactions are not the same.
2014 Jeep Wrangler oil leak noticed oil on carport checked low on oil its an oil coolant housing crack have called for a month and a half cannot get part its on back order which is now up to 60,000 was told tighten bolt and keep checking oil I may be a female but it's not gonna keep being just a crack will end up tearing my Jeep up or cause accident its my only transportation was told by guy at dealership its made to go out when warranty expires it needs to be a recall on the part since it can cause more damage
Found oil all over the floor of my garage, had not driven Jeep. It has just 30,000 miles on it. Brought to dealers over 3 weeks ago, they are still waiting for a backordered part. And I am without my Jeep. Was told 14,000 on backorder-if its that bad for breakage why is this $1200+ repair is recall? I googled it and found it to be a big issue.
- Saratoga Springs, NY, USA
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When are you going to make Chrysler recall the 3.6L V6 for their oil filter cooler base breaking. I'm lucky my vehicle didn't catch fire with all the hot oil running down over the engine. Thousands of these motors are in their products. And all cost $1355 to repair. Mine was only serviced at the dealer, no one else. It is a well known defect and Chrysler is still sticking it to customers for repairs. Surprised no one has died in a car fire.
Oil cooler and filter housing oil leak. Oil burning smell from underneath. Potential fire hazard. Nuisance leak. As with others, the part is on back order. Have been without the vehicle for over a week.
My oil filter housing has a leak and no one can get the part. Apparently this is happening to a lot of people as the part is in high demand. Jeep should issue a recall.
Notice oil leaks in my driveway and had it checked by mechanic. Found out it was the oil filter housing/oil cooler and that it is a common problem with 3.6 motor also, found out the part is on back order due to a lot of customers having same issue.
Oil leak from the oil filter housing case. Jeep was stationary and noticed an oil leak under vehicle. Part is on backorder. Jeep switched from using metal housing to plastic which cracks with colder weather.
My 2014 Wrangler has the dreaded oil filter housing / oil cooler leak. While driving I smelled burning oil. The next morning I found oil on my garage floor and took the vehicle to the dealership. $875 to replace the part. In researching the issue on line, I discovered this is a very common occurrence as the manufacturer chose to make the part out of plastic.
Smelled a oil burning smell inside the cab. Noticed a dripping of oil on the ground. Took it to an independent mechanic and was told the oil filter housing was cracked. When trying to order the part, was told several thousand were on back order and they had no time frame to get one. I use this vehicle for work and no one can tell me when I can drive my vehicle. Totally unacceptable.
Oil filter cooler adapter failed at 55K miles. Jeep leaked quart of oil on ground and another quart in intake. If Jeep was run another 30 min the engine would have destroyed itself due to lack of oil. Could have aslo caused fire if oil got on hot exahust. Very common problem w penstar 3.6. no parts available in usa as of 03-01-2021 mfr. Refuses to warranty. Claims oil filter was too tight, which was not.
I noticed oil leaking from my Jeep, found significant amount of oil under Jeep. Immediately brought to my mechanic for review. They indicated that the oil cooler was leaking a good amount of oil and needed to be replaced. Unfortunately there are over 50,000 oil coolers on a 2 month backorder! my mechanic said it is a known problem for all 2014 V6 engines. Jeep forum additionally has thousands of comments regarding this same issue.
The contact owns a 2014 Jeep Wrangler. The contact stated that he noticed oil leaking from the oil cooler into the engine and onto the driveway. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the oil cooler needed to be replaced. The contact called the local dealer crown Chrysler Jeep Dodge Ram dublin (6350 perimeter loop rd, dublin, oh 43017, (888) 739-0282) and left a voicemail. The vehicle was diagnosed and repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 43,147.
The contact owns a 2014 Jeep Wrangler. The contact stated while driving their vehicle they noticed a strong odor of burning oil coming into the interior of the vehicle. The contact parked their vehicle when they got to their residence and noticed a large oil leak coming from underneath the vehicle. The contact had taken the vehicle to a local dealer country Chrysler Dodge Jeep Ram (2705 N Michigan St, Plymouth, in 46563) who diagnosed the failure as a crack oil housing which caused the oil leak from the engine. The vehicle was not repaired because the dealer stated the parts for the repair was on back order and they do not know when they would have it available. The manufacturer was not made aware of the failure. The failure mileage was 104,000.
Oil cooling house is cracked, due to extremely cold weather in Oklahoma. Oil is leaking and there is a burning smell when driving. At this point in time, this oem part is on back order, causing a safety issue with driving. The chance of an engine fire / blown engine due to low oil. Being a Jeep owner this back order is unacceptable. At this time, I have an estimate for $1600 in repairs to fix this issue with a Jeep dealer in town
The contact owns a 2014 Jeep Wrangler. The contact stated that due to the cold weather, the oil cooler fractured while stationary and parked in a parking lot. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 109,000.
A D V E R T I S E M E N T S
- Danielson, CT, USA