This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
ABS anti lock break system, intermittent warning on the dashboard, brake and traction lights. Pep boys and auto zone both describe there is an internal malfunction with no specific codes, they can not prescribe a fix as the speed wheel sensors are working ok. Jeep forums say it may not be safe to drive as wheels may lock under hazardous driving conditions.
Driving sometimes with cruise on and sometimes not or going up a slight inclined the car will lose RPM goes down and then back up. I Was merging on to a highway went to give it gas and RPM goes down and I had 2 semis coming up on me so had to pull over to shoulder. It is very unsafe because you just dont know when it is going to do it. Have had it in to dealership computer and no code. But very very frustrating. They have put computer on and drove around and of course it wouldnt do it. We are at our end of the rope we don't know what to do. Service dept just said if it doesn't throw a code cant do anything. I guess when we get hit they wiil do something.
The contact owns a 2014 Jeep Wrangler. The contact stated that the vehicle was experiencing electrical failures. The check engine warning light was illuminated intermittently, and the infotainment system failed to turn on. The vehicle was taken to the dealer, where the oil sensor pressure circuit was replaced due to an internal short in the oil-sending unit. Additionally, the PCM software was updated, and the infotainment system was replaced. The contact also stated that the fuel gauge provided inaccurate readings and would not read that the fuel tank was full. The vehicle was taken to the dealer twice for fuel gauge failure. The dealer performed a PCM software update for fuel sender recalibration and replaced the fuel pump module. The contact stated that the traction control warning light illuminated intermittently, and the vehicle was taken to the dealer, who replaced an unknown sensor. Additionally, the contact stated that the vehicle was experiencing an electrical draw, and the battery was replaced four times. The vehicle was taken to the second dealer McCord's - Dodge Chrysler Jeep Ram (990 Tennant Way, Longview, WA 98632) where it was diagnosed that the electrical draw was due to a failure of the instrument cluster electrical wiring or a failure of the electrical wiring underneath the dashboard. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 46,000.
Bad clock spring. Air bag light will not go off, even after passenger air bag was replaced for recall.. also no controls will work on the steering wheel.
I was driving the vehicle at 30 miles per hour and the engine accelerated to 60 miles per hour on it's own. before I could get it to stop. This occurred on 4 different occasions of the vehicle accelerating on it's own. The vehicle was only able to get under control by stepping on the brake hard placed the vehicle in neutral and shut off the Key. Some one could of been killed. No Dick Chrysler dodge stated they would have to drive it to see if there was an issue and charge an outrageous amount of money to determine if there was an issue. I know there is an issue. No one has inspected it as there was no accident There were no warning signs that came on. The first occurrence of the issue was on 8-
Fuse box on right hand side of engine compartment caught fire and was smoldering. Jeep at time was turned off and in a parked position when this occurred. Tail lights were flashing and windshield wiper were going without being turned on. Remote would not unlock Jeep and entire cabin was filled with smoke. If I had been driving vehicle, I would have been unable to stop. Auto Gear Shifter locked up and I would have been unable to see how to drive due to amount of smoke entering cabin and all power components failing.
Tipm malfunctioning. Jeep indicating door ajar/not in park. Vehicle has indicated other problem via dash while driving. Took to mechanic and was told needed new tipm.
The ignition appeared to go out on our 2014 Jeep Wrangler. When you turn the key in the ignition, there was no sound. It did not try to crank. All other electrical components like headlights, radio, etc still worked. I took it to auto nation Jeep in roseville and they said the tipm needed to be replaced at $1400. The vehicle was stationary in the garage.
Vehicle showing cel (check engine light) with no performance issues noted. Code read and shows P0520 related to the oil pressure sensor switch. After reviewing forums, determined that a tsb exists but no recall although the design of the unit has been changed due to defect. Replacing this unit took a considerable amount of time and effort as a large amount of the top half of the motor has to be removed to reveal the sensor. Replaced and vehicle has been operating free of the cel since that time and accurate oil pressure readings are being received. Without the repair, the vehicle cannot pass a nys safety inspection and features of the vehicle are disabled.
I was driving down road and lost power like it dropped into neutral. Pull over to side of the road and by time I stopped had smoke coming into the cab. Got out and saw flames in engine compartment. Called police and fire but vehicle was total loss. Consumer stated there were no electrical issues and no engine light came on. Flames were coming from the bottom of the engine.
Four months after purchasing a used Wrangler unlimited I got a check engine light and codes P0205 and P0305. Upon reading up on these codes it is a very well known issue with the 3.6L pentastar engine. The injector coil had already been replaced in cylinder 5 so my guess is the previous owner had the same issue. It has slightly over 60,000 miles on it and is no longer covered under engine warranty. The first time it happened to me was after a 120 mile drive. I stopped for gas and when I turned the Jeep back on the check engine light was on.
My steering wheel controls are no longer working. This includes the horn, channel and volume control. They will work when the steering wheel is turned 45deg from top dead center. My research shows that this issue is caused by the "clock" spring assembly behind the air bag. Jeep currently has a recall out for RHD Wrangler and their clock spring assembly. I believe there are also issues with the lhd (left hand drive) models as well. I am taking this to the dealer in the morning. Note the problem occurs when the vehicle is in motion or not.
Early May 2019 my Jeep's steering wheel controls started malfunctioning and now completely not working. The horn stopped working, radio and hands free controls on the steering wheel. I can not use my dash screen at all and it's just showing '- - '. I could not use my horn on may10th and was cut off and as a result was in an accident. The front end was significantly damaged and the airbags didn't deploy and I busted my face on the steering wheel and hit head on windshield. Diagnostic scan said there was 0 codes prior to accident and that triggered me to do research on the clock spring recall but my VIN is not under it"?"
Driving down the freeway all dash lights flash on including traction light and ABS and feels like my brakes are pumping even when I did not touch the brakes with dinging sound radio shuts off, horn does not work or the buttons on the steering wheel to work the radio. Very dangerous esp when driving down the freeway.
Left hand side toggle ( that switches turn signals on and off) causes lcd display to glitch out when the head light control is turned all the way up. Fried my lcd, replacement $6000, now I need to replace he toggle, $375. Only glitches on one particular setting.
Regarding complaint number: 11175198. The information provided to you in my complaint was sent to Jeep us customer care, Fiat Chrysler automotive group (fca) first, and they fwd it to the Jeep Chrysler regional manager for approval to open a "star" case so engineering technicians at fca could look at the problem on the Jeep as identified to you. The regional maintenance manager --refused to open the "star" case --fearing that the identified electrical & engine problem could cause a recall and safety recall. On 2-18-2019 I received a call from us customer care at Fiat Chrysler automotive, and told that because of the area management refusal to open a "star" my case with them has been closed.
I reported to my dealer approximately 6 months after purchase in 2014 that at random times while in motion all safety lights would illuminate, the radio would go off and there would be a ding noise when this happened. I even took it in on two different occasions and have called the dealership to inquire if there were any recalls associated with this since it happens while in motion. They have test drove it but never could get it to do what I described. The last time it happened was in December 2018. It just happens randomly, but is very scary and seems dangerous since all the safety lights illuminate, RPM gauge drops etc putting it in neutral and back to drive it seems to correct itself, but it is still very concerning
A D V E R T I S E M E N T S
- Vega Alta , PR, USA