This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Clock spring went out at only 25,000 miles causing my airbag light go on and stay on. I was driving down a highway at approx 50 miles per hour when the light and alarm came on..the light started coming on intermittantly and then came on and stayed on with the alarm going off and on. It also cause my stereo to burn out and the horn to stop working
Clock spring failure at 44,000 miles, disabling the air bag. Dealer tells me no warranty past 36,000 mi. On this part failure even though it affects safety. But company will pick up price of part, if we pay labor. Know there was a recall of our 2009 for this same part in which the company paid all.
The ABS, stability control and traction lights keep going off and also disabling the speed control while driving. So far Jeep has replaced the ABS sensors and the stability sensor twice. The car is being driven, usually going off on dry pavement. The Jeep also had the computer system shut down the vehicle with a security alert that need a computer update a few months prior.
After being parked for three days, an loud noise was coming from the engine compartment. The only way to get the noise to stop was to disconnect the battery. The Jeep was towed in to the dealership, where it was determined that the toally integrated power module (tipm) was faulty, and caused power to be distributed to the windshield washer fluid pump until it failed. The tipm was replaced (for the third time since I've owned this Jeep) as was the pump.
I had been driving for 5 kms. And it started smoking and went up in flames. Have 11,000 kms on it. Very low for a 2014. All check ups and oil changes to date by dealership.
- Winnipeg, CA, USA
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The contact owns a 2014 Jeep Wrangler. The contact stated that the floorboard behind the front driver side seat became extremely hot and experienced melting and soot. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 15,000.
The engine, stability, battery, and several other lights including will come on and the needle showing the RPM will fall to zero. The radio will also shut off. Then about 3 seconds the lights will go off, RPM needle will position itself back to were it was and the radio will come on. The problem I have described has happened several more times and each time is not the same. Sometimes the radio goes off and then come back on. Other times the lights on the dash come on and go off. The problem seems to happen randomly ( no particular time, speed, weather conditions, etc.)
The contact owns a 2014 Jeep Wrangler. While the brake pedal was depressed, the engine stalled without warning. The vehicle restarted, but the failure recurred numerous times. The dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.
Curse control disengaged while traveling 70 mph. In addition, the vehicle electrical system will reset all programs, stored information, the vehicle is difficult to start on occasions.
Went to start the vehicle and when I went to turn the key the Jeep lost power to all electrical systems. After waiting for a bit the system "rebooted" and I was able to start the vehicle and go. However, this keeps happening sometimes multiple times a day and sometimes once per week. We have taken it to the dealership for repairs and they updated the wcm software to version 0.20 and the problem still exists. We have also had episodes of the electrical systems going out while driving causing the engine to sputter, instrument panel goes dark, radio shuts off, ac fans shut off, etc..
Easter Sunday morning drove from country home 7 miles into town to church, no stopping and slowing down just a couple of times. Parked, locked vehicle and walked into church lobby. Stopped to speak to a man when he noticed black smoke in the parking lot. Turned and saw that it was coming from under the hood of my Jeep. Within a minute flames started. Fire department was called and responded within a few minutes, but not before flames from the passenger front side jumped onto the car parked next to the Jeep. Both vehicles were burned up and totaled. Flames started on the front right side (passenger).
While driving on the interstate, I accidentally bumped the keys of my Jeep Wrangler unlimited with my knee, and the key turned counter-clockwise enough to turn the car off. Obviously, when the car turned off, the brakes and steering lost power. Luckily, there was no traffic around me, and I was able to carefully coast to the shoulder and re-start my car. My vehicle is manual, so I could have restarted from neutral, but based on discussion boards, automatics do not have that luxury. Doing a quick google search for "Jeep bump key" yields many discussions about this same problem. I understand that Jeep currently has a recall for this problem in commanders and Grand Cherokee, but there is nothing for Wrangler. I called my dealership, but they will not diagnose or replace anything for free without an active recall. I am 6' and do not sit excessively close to the steering wheel. My key chain is not large or cluttered, and it should not be that easy to turn off my Wrangler accidentally.
As I was driving in the left lane, a driver in the right lane began to change lanes and nearly sideswiped me. I went to honk my horn, but it did not work. Fortunately, there was no oncoming traffic - I had to move into that lane to avoid being hit until the other driver noticed me. I checked both fuses (apparently there is a left and right horn fuse) and both looked fine. The vehicle is back in the shop again. It has already had the tipm module replaced twice (November 2014 and March 2015) so it would not surprise me if it's going to have to be replaced yet again.
At around 3:45 am, while I was sleeping, the horn on started intermittently blaring. I looked out the window and the reverse lights were on (at full brightness). For the next hour, it would start and stop randomly. I finally disconnected the battery in frustration. Earlier the previous evening, the headlights came on and stayed on. I had not used the Jeep for the previous two days. This issue is clearly related to the totally integrated power module (tipm) which has already been replaced once in this vehicle (which had caused the Jeep to stall -- and completely die -- several times). I am extremely concerned for my safety with this vehicle and this issue. This is a serious problem that has already cost some people their lives. Please address this and force Jeep to do a recall.
I started Jeep, the radio channel mysteriously changed, drove approx 1 mile, came to a stop light at a busy mountain intersection and the entire Jeep blacked out, I lost all functions, we were almost rear ended and T boned at the same time, returned the Jeep to park and restarted. I took the Jeep to dealer they said they couldn't recreate problem, I drove Jeep off the property only to have it die at the first traffic light, put into park restarted only to have it die again. Finally made it back to Jeep, they've had it for a week and they claim they still cant find the problem. I don't trust the vehicle nor do I feel safe driving this vehicle in the mountains which is where I live. Also note, the entire vehicle lost all power, so does that mean the airbags wont deploy. This is unacceptable.
Jeep completely died (lost all power, including all electrical, brake lights, panel lights, etc) in condo parking lot. Got out to start pushing it back to parking spot, and a few seconds later the door chime started and power was restored. Radio was booting up from cold start (showing garmin logo). Restarted car, it turned over and started normally. Started driving forward again, and in about 20 feet, it completely died again in the same way, and came back to life about ten seconds later. Decided it was not safe to drive, and was able to restart again and reverse to parking spot. Jeep was towed on November 3 and repaired on November 4 when the part came in. I was told that the tipm was replaced with a new version that didn't have the same type of problems.
The contact owns a 2014 Jeep Wrangler. While driving various speeds, the instrument panel malfunctioned and the cruise control disengaged independently. The dealer made several repairs on the vehicle, which included the HVAC module, cruise control button, radio, ignition switch, tipm and configured a module. However, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 2,600.
I have a two month old Jeep Wrangler 2014, 4 door with 1898 miles on it and it wouldn't start. It was completely dead. We tried to jump start it and absolutely nothing happened. Towed it to the dealer and they said they were perplexed and needed to figure out what the problem was and they were not getting power to anything at all and hadn't seen anything like this. After keeping it for a day they said it was the pdc battery main power cable that was not electrically tight. The interesting thing is it still hesitates to start on occasion and it is a brand new car. This is very troubling to me as I have heard of this problem in other Chrysler vehicles and worry it could just stop working while I am driving it.
On July 3, 2014, the vehicle lost engine power while I was driving during a 150-mile road trip. Upon coasting for a short distance, engine power restored, and I was able to accelerate and continue driving without further trouble that day. I did not take the vehicle to the dealer for repair because I assumed it was an isolated episode. However, on July 22, 2014, I again had trouble while on another 300-mile round-trip road trip. During the return drive, the vehicle lost engine power at least six times both on the interstate and on local roads. Each time, I had to coast to the side of the road so as to not block the flow of traffic. After a short time, about 30 seconds, engine power restored, and I was again able to accelerate and continue on with my trip. I took the vehicle in to the dealer on July 23, 2014, where it was kept until July 28, 2014. The technicians were unable to reproduce the issue, and the problem could not be identified. Software updates were run in an attempt to correct the problem. I again had trouble with the vehicle on August 18, 2014, when driving a 400-mile round-trip road trip. During the drive, the vehicle lost engine power five times on the interstate, at speeds up to 70 miles per hour. Upon the fifth episode that day, I took the vehicle to the closest dealer for immediate attention, as I feared I would cause an accident by losing engine power while driving on a busy interstate. The service department was unable to reproduce the issue, but the technician stated that he saw signs of the problem I described during his evaluative drive. The vehicle was released to me and I was told to take it back to the usual dealer the following day for a more comprehensive evaluation. Upon driving it for over 100 miles, the service department has been unable to replicate the problem and, thus, again has been unable to identify and repair the issue.
A D V E R T I S E M E N T S
- Kapaa, HI, USA