RHR Radio Issue
Description:
Issue 1: While performing RHR radio reflash (software update), on rare occasions,
the flash can fail to properly update the radio resulting in the radio running in
Emergency IFS mode. This error condition can occur due to interrupting the
software update, background radio operations interfering with the reflash process,
etc. The radio will reboot, but with limited functionality ( may include but
are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no
available space shown on HDD, etc.). The radio can still be properly updated by
simply reinserting the software update disc and performing the reflash procedure
again.
To assist in the verification that the radio is running Emergency IFS perform the
1. Power on radio~
2. Press MENU H/K~
3. Press System Setup S/K~
4. Press Manage HDD S/K~
5. Press Display Available Space on HDD S/K~
6. When running Emergency IFS, all items under Used, Available, and Capacity
report as dashes
Issue 2: If you are having troubles connecting a phone or a MP3 player, try
removing the battery on the device and then going through the pairing/connection
procedure again. If you cannot remove the battery on the device, perform a reboot.
Each manufacturer has a different series of buttons to hold down to perform a
reboot. If the problem still persists, try the device on another like vehicle with the
same radio. If you are having the same connection issues on another like vehicle,
the device may be faulty or it may not be compatible with the RHR radio. Go to
www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone
Compatibility Test Results? link for a list of phones that are compatible. For MP3
players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files
are supported. Remove all other file types and reevaluate the concern.
Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
