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9.2
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 45,650 miles
- Total Complaints:
- 5 complaints
Most Common Solutions:
- not sure (4 reports)
- situation seems to be solved so far. longterm dunno? (1 reports)
steering problem
Helpful websites
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A D V E R T I S E M E N T S
When traveling 60 to 70 MPH on the highway, my Jeep pulls aggressively to the right and then the left and is almost impossible to control. I took it to the Jeep dealer to complain. They said they never heard of that problem before and suggested I get a wheel alignment and could use new tires. I had them do an alignment. They said it was out considerably and if that didn't fix the problem I should try getting new tires. Alignment didn't help the issue at all. Got new tires the next day. Again no help at all.
We did love our Jeep until this problem started. This is a very serious problem judging by the amount of complaints issued about this same problem. My family refuses to ride in our Jeep. I feel like we've been ripped off again.These days, their are so many mechanical problems with new things we buy that are new (boats, RV's, motorcycles, appliances, etc.). So many manufacturers don't want to fix these problems cause they would go broke doing so. I won't buy another Jeep because of this. These things primarily happen after the warranty is up. Like everyone else who has complained about this, Jeep should issue a recall.
I think several people have to die first before they will issue a recall. Sounds like it might be a steering box problem after reading some of the complaints. "Buyer Beware". Another thing, is the tail lights burn out way to frequently. Something is wrong there. Its probably going to take a class action suit which will take years to settle. If you go in to the dealer and shout on the top of your lungs until they fix the problems, loud so the prospective buyers hear you and leave the dealership, you will probably go to jail. There is no justice in this world anymore.
Update from May 15, 2018: I took my Jeep back to the Jeep dealer for this complaint. They kept it for four days. They had to oder parts. I have an extended warranty with a $100 deductable. They replaced the inner tie rod drag link, steering damper, steering link adjuster, outer tie rod drag link and the labor to install and test drive on the highway under my extended warranty.
My service advisor said that Jeep did not allow CASTOR ADJUSTMENT from the factory. My service advisor suggested I allow them to install CASTOR ADJUSTMENT KITS on both wheels as an additional assurance that the DEATH WOBBLE problem would be totally eliminated. However, my extended warranty would not cover the CASTOR ADJUSTMENT KITS. They cost me $264 parts and labor to have them installed. The whole solution cost me $364.
Upon getting my vehicle back and getting on the freeway, the DEATH WOBBLE seemed to be gone.
- abspapa, Coeur DAlene, US