This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle is notorious for a common issue yet that same issue which has not been recalled is the reason my engine blew on the highway and Jeep has failed to notify owners of this issue or give some sort of reimbursement. My Jeep was cruising just fine when my engine suddenly blew, it was well maintained and taken care of. Despite the great care the oil housing unit which many others have complained about cracked leaking all the oil in a matter of minutes. This essential piece failing and releasing all the oil caused my engine to blow. Jeep is notorious for having a plastic oil housing unit with no heat shield since it is inbetween both engine bays. Having the unit where it is while creating the piece out of plastic seems like a text-book way to have catastrophic failure and further profit off complete engine failure. This material design flaw has now cost me nearly $800 come to find out I need a total engine replacement now which will be around $4000. This is completely unacceptable a vehicle was allowed to be put on the road with such a catastrophic design flaw and physically endangered me when this happened. In the attached files you can see the pooling of oil, I also have official reference from a local auto shop and screenshots of multiple online complaints.
The components in the N28 / NHTSA 13V-234 recall did exactly what they were recalled for. My check engine light came on a few months back so I brought it to be diagnosed at a parts store and diagnostic scanner listed P codes for possible O2 sensor. I brought my 2013 Jeep Wrangler Sport into a Jeep dealership(#1) in Friday, November 1st, 2024 and upon the first inspection, they found a couple of issues and printed an quote for $127.33, I signed off on that quote. Then another hour or 2 passed by, they brought me a revised quote for over $600, which I was still okay with and signed off to have repaired. Then they offered to bring me home after hours of sitting in the lobby. The next day, I get a link to review the revised inspection and it was over $2400. The engine charge was over $1900 caused by the N28 recall. I asked them to just do the recall because I could not afford it the remaining. Upon looking into forums, documents & diagrams researching online specific to the N28 recall, I reached out to the manufacturer quite a few times by phone and email. I was working with someone who I thought would be helpful, since he suggested I call a different Jeep Dealership (#2) Service Dept. and speak with a mechanic there. I spoke with a mechanic at #2 and sent #1's inspection report, and #2 dealership's mechanic confirmed the issues are connected & caused by the recall. The manufacture's contact (that I thought was more helpful than the ones I spoke with prior) was emailing me. I reported back to the contact on November 14th, 2024 what dealership #2 said and he never responded. I followed up for a response on November 21st, 2024. I still have no response as of January 30th, 2025.
The contact owns a 2013 Jeep Wrangler. The contact stated while driving at an undisclosed speed, there was an engine misfire, with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in TSB: 09-002014 Rev. B (Engine). The approximate failure mileage was 95,000.
The oil pressure sensor, I was in traffic and the vehicle came to a stop with scared the hell out me and this has hall a couple of time and came to find out it was caused by the oil pressure sensor. Why this is not on recall
fuel supply line going to the engine leaking gas directly onto engine. I started smelling gas and upon inspection found the leak. I googled it and found numerous links with people having the same issue. Definitely poses a safety hazard.
- Argyle, TX, USA
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The Fuel Supply Tube part #68141849AD cracked, causing fuel to leak into the engine bay when the car was started. The entire cabin filled with gas fumes so intensely my eyes would water.
The car just shuts off without warning while driving. We-??ve had this car for 6 months and had to put in the shop 4 times on different occasions without a resolution. This causes a major safety risk which could lead to a catastrophic accident. This has not been inspected by the manufacturer as of yet.
At around 85k miles the vehicle began developing a loud tick. It appears every vehicle with this motor or similar motor with the same internal Valve Rocker Arms have this problem. This Jeep problem is so bad that the parts are on a 2 month back order and every dealer admits they have a problem. The repair isn't cheap and entails the entire top of the motor to be exposed and virtually rebuilt. For a vehicle with only 85k miles this is a terrible situation that jeep has put their owners in. This is clearly an issue that should be rectified by the manufacturer.
The oil cooling housing. There was sludge around it and the lines from below the jeep ruptured. causing oil to leak all over the transmission bell. This caused smoking and over all engine. My dad a certified ASE mechanic has looked at it multiple times and fixed various components related to the cooling/heating system.
when while I-??m driving the vehicle will turn off. I already have this situation happened to me so many times while there-??s cars next to me or in face of
The contact owns a 2013 Jeep Wrangler. The contact stated that the check engine warning light was illuminated. The contact used a DTC reader and recovered a code for a misfire in cylinder #6. The contact took the vehicle to the dealer and was informed that her vehicle was not under warranty. The manufacturer was also notified of the failure and provided a case number. The contact was also provided the same information as the dealer. The vehicle was repaired by the dealer. The failure mileage was approximately 89,800. The contact has made several calls to customer service submitting claims and denied. The vin number was not included in the service bulletin and the contact believes several vins are missing from the list.
ABS and check engine light. I am a rural mail carrier, because my ABS light is on it causes my jeep to not accelerate pulling away from mailboxes therefore putting myself and other drivers at risk. The problem has been reproduced at the dealer. Warning lights illuminated at 19687 miles and are still on to this day, no resolution from Jeep. Jeep engineer came to dealership and could not say what was wrong with vehicle.
My vehicle suddenly stops running as I'm driving down the road. This is an reoccurring problem that happens every few days. This does not issue a code nor does the check engine light come on. There is no rhyme or reason to the issue. Electrical does not go out only the ability to push the gas pedal. I have to pull over and turn off the jeep. It comes back on and runs after waiting 10 minutes. This is a hazard and can cause a wreck. It's an common problem with Jeeps as reported on the forums.
For the past 2 years my Jeep has been stalling a lot, have taken it to 2 mechanics and 2 times to the dealer. None of them know what-??s going on because there-??s no light coming on, except for the first time it happened the ETC light came on but went away a few minutes later.
When driving down the road, the Jeep stops running. This is very dangerous and happens while driving at 55 mph. I-??ve taken it to a mechanic and it will not throw a code. We-??ve replaced the fuel pump, ignition, battery and alternator. Reading the forums and other online resources shows this is a common problem with multiple solutions. Jeep should recall any parts identified with this issue and be able to help correct this known issue. This is very unsafe. I do not have the money to spend and have no reliable transportation for employment. This has been such a hardship during such trying economic times.
Car surges at times when braking. Increased brake pressure to stop vehicle causes engine to accelerate rapidly when pressing hard to stop vehicle. Dangerous situation. This has happened numerous times when trying to stop at a traffic signal.
The oil filter housing assembly was found to be cracked during a routine oil change. The oil could leak into the transmission and eventually catch fire. A mechanic has confirmed this is the issue. It will cost approximately $800 to repair. The mechanic indicated he has seen this in the majority of Jeep Wranglers he has serviced and he doesn't understand why a recall has not been issued on this part. This part is made of plastic and can easily crack.
The contact owns a 2013 Jeep Wrangler. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact about TSB: 09002-14. The contact was referred to a dealer. The vehicle was taken to the local dealer and diagnosed that the #6-cylinder head needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but, no further assistance was provided. The failure mileage was approximately 116,000. Consumer stated he had to pay to have the work done even though there is a service bulletin put out by Jeep referring to this problem specifically.
I just left my house and drove 2 miles at 25mph. My brakes went out then my vehicle caught fire with me and my two children inside. It is being inspected by insurance but there were no warning signs besides my brakes going out.
A D V E R T I S E M E N T S
- Vancouver, WA, USA