CarComplaints.com Notes: Poor side crash test ratings from the IIHS are really no surprise.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
5 / 2
Average Mileage:
12,039 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Wrangler steering problems

steering problem

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2012 Jeep Wrangler Owner Comments (Page 4 of 11)

« Read the previous 20 complaints

problem #143

Nov 202013

Wrangler

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Wrangler. The contact received NHTSA campaign number: 13V234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice several months ago. The VIN was not available. The manufacturer was also contacted and could not provide an estimated date for when the recall repair would be performed. There were no failures at this time.

- Gardnerville, NV, USA

problem #142

May 152014

Wrangler

  • miles
The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available. The contact stated that since the failure was reported in June of 2013, there should be a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. There were no failures at this time.

- Eustis, FL, USA

problem #141

Jan 062014

Wrangler

  • miles
The contact owns a 2012 Jeep Wrangler. The contact received NHTSA recall campaign number: 13V234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice several months ago. The manufacturer was also contacted and could not provide an estimated date for when the parts would be available to complete the recall repair. There were no failures at this time.

- Exeter, RI, USA

problem #140

Oct 182013

Wrangler

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Wrangler. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number:13V234000 (power train, steering) but was informed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.

- Kingston, PA, USA

problem #139

May 122014

Wrangler

  • miles
The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and that the dealers were repairing one vehicle per month. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- Goodlettsville, TN, USA

problem #138

Jun 122013

Wrangler

  • miles
The contact owns a 2012 Jeep Wrangler. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number:13V234000 (power train, steering) but was made aware that parts were not available and the repair was unable to be performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

- Bonnie Lake, WA, USA

problem #137

Dec 012013

Wrangler

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Wrangler. The contact stated that NHTSA campaign number 13V234000 (power train, steering) had exceeded a reasonable time for repair. The contact received the recall letter December 2013. The dealer advised that the part for the recall repair would become available in 2015. The contact had not experienced the failure.

- Bayfield , CO, USA

problem #136

Mar 042014

Wrangler

  • 20,000 miles
The contact owns a 2012 Jeep Wrangler. The contact stated that while traveling approximately 65 mph, the steering wheel had became detached and caused the contact to lose control of the vehicle. The vehicle began drifting to the left after traveling over a road bump and the contact crashed into a concrete barrier. A police report was not filed. The contact sustained injuries to the shoulder but was not transported to the hospital. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

- West Hollywood, CA, USA

problem #135

May 062014

Wrangler

  • miles
The contact owns a 2012 Jeep Wrangler. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and that the dealers were receiving one part every two weeks. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- Bethel Park , PA, USA

problem #134

May 052014

Wrangler

  • miles
The contact owns a 2012 Jeep Wrangler. The contact stated that she attempted to have her vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and that the dealers were receiving one part every per week. The contact felt that since the failure was reported in June of 2013, there should be a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- Olympia, WA, USA

problem #133

Apr 302014

Wrangler

  • 32,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Wrangler. The contact mentioned that he noticed that transmission fluid was leaking from the vehicle. The contact mentioned that he received a notice for NHTSA campaign number: 13V234000 (power train, steering) and was awaiting for the parts to become available. The vehicle was taken to the dealer. The technician diagnosed that the transmission oil cooler tuber came in contact with the power steering return tube which caused the leak. The manufacturer was made aware of the failure. The vehicle was repaired. The failure and current mileage was 32,000.

- Silverdale, WA, USA

problem #132

Nov 212013

Wrangler

  • miles
The contact owns a 2012 Jeep Wrangler. The contact received a notice for NHTSA campaign number 13V234000 (power train, steering) but was informed that the parts were not available. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was unavailable.

- Ridgefield, CT, USA

problem #131

Sep 302013

Wrangler

  • 7,000 miles
The contact owns a 2012 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had surpassed a reasonable amount of time for repair. The dealer advised that the part was not available. Additionally, the vehicle would exhibit abnormal noises when first started. The vehicle was not repaired. The failure mileage was 7,000. The VIN was not available.

- Glenshaw, PA, USA

problem #130

May 022014

Wrangler

  • miles
The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and that the dealer was only receiving two recall kits per month. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- Easley , SC, USA

problem #129

Nov 122013

Wrangler

  • miles
The contact owns a 2012 Jeep Wrangler. The contact received three recall notification pertaining to the defect listed in NHTSA campaign id number 13V234000 (power train, steering), however the part needed for the repair was unavailable. The manufacturer was not notified of the problem. The contact had not experienced a failure.

- St. Martinsville, LA, USA

problem #128

Jun 012013

Wrangler 6-cyl

  • miles
This is a recall that has not been fixed I have called dealerships since 2013 and no one has call me back. This recall is for the transmission oil cooler tub may come in contact with power steering fluid return tube. Prolonged contact with the tubes could cause a leak in the transmission oiler cooler tube. Operating the vehicle with insufficient transmission fluid may cause damage to the transmission and a loss of transmission function which increases the risk of a crash.

- Netcong, NJ, USA

problem #127

Oct 092013

Wrangler

  • miles
The contact owns a 2012 Jeep Wrangler. The contact stated that he was very concerned for his safety since the parts were still not available for recall NHTSA campaign number: 13V234000 (power train, steering). The manufacturer was made aware of the problem. The contact had not experienced the failure. The current mileage was 20,000.

- Bradenton, FL, USA

problem #126

May 012014

Wrangler

  • miles
The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and that the dealers were receiving one part per week. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- Fredrick , MD, USA

problem #125

May 012014

Wrangler 6-cyl

  • 10,200 miles
I received my second notice for a recall involving the transmission oil cooler tube which may effect the power steering fluid return tube or transmission itself. I called the dealer to schedule an appointment for the work to be done, I was advised by dealership that I will be placed on the waiting list of over 140 people as the part is on backorder and they are only allowed to order 1 part (for this recall) every 14days. I contacted Chrysler and was advised this is correct, they limit the part to dealerships since it must be distributed evenly nationwide. When I asked, "why the part isn't being made in mass production to accommodate the need required to fulfill this recall?", Chrysler did not have an answer. I'd like to know how the consumer is supposed to feel safe in their vehicle that is known to have a problem (hence the recall) when the manufacturer doesn't feel it necessary to supply the parts needed to fix the vehicles. A recall doesn't do anyone any good if the parts aren't readily available to correct the problems. This seems more like a stall tactic from the manufacturer to renege on their responsibility.

- Crownsville, MD, USA

problem #124

Apr 012014

Wrangler 4WD 6-cyl

  • miles
I received a notification a few months ago of a recall on the transmission oil cooler tube which could lead to a crash. I contacted my dealer & have been waiting for an appointment to address this recall. As of my last conversation with him a few days ago, he informed me that it would be at the very least 9 months before he could schedule an appointment, that he was not receiving the parts from Jeep. In the interim my 17 year old daughter is driving an unsafe vehicle which Jeep itself issued a recall for and they are apparently not honoring this recall, and are unconcerned that they are putting their customers in danger.

- Ringoes, NJ, USA

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