Both the front drivers side and front passenger side seat belts no longer retract fully. The mechanism and surrounding areas seems to be free of debris. Additionally the airbag light comes on and off when anyone sits in the front passenger seat. I travel in the vehicle alone mostly. The fact that the seat belts and airbag systems are not working properly caused me to call a local dealership about repair and they told me the could not assist for more than a month.

- Boulder City, NV, USA

I went to my local dealer to perform the recall on the passenger airbag which they performed and as a result of that replacement I now have the airbag warning light illuminated on my dash, the steering wheel controls no longer work, horn included and when I mentioned it to the service technician they indicated that I would have to incur the cost of diagnosing the problem and covering the costs. All was working fine until the airbag recall. To my knowledge the vehicle was in a bay being worked on for the recall. The date reflects the day the steering wheel controls stopped working

- Bruce Township, MI, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that the front driver's side seat belt failed to retract correctly in order to secure the driver in the seat. The contact also stated that the seat belt fabric was unraveling. The contact called franklin sussex auto mall (located at 315 state route 23, sussex, NJ 07461, 877-799-8199) and was informed that the vehicle was not included in NHTSA campaign number: 19V680000 (seat belts). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 140,000.

- Sparta, NJ, USA

I was involved in a single vehicle accident on 10/2/2015 involving 2012 Jeep Wrangler, my vehicle jerked to the right suddenly causing me to lose control. The Jeep was jerked off the road into a ditch on the right, hit the front end of the ditch and was launched airborne, then crashed on the cement wall of a second ditch, bouncing twice before landing in the ditch and hitting the front end of that ditch. I repeatedly slammed on my brakes but they did not engage. My airbags did not deploy. My seat belt tensioner did not engage, causing me to be thrown forward and backwards repeatedly. I suffered a closed head injury and herniations to multiple discs in my neck as well as trauma to the facet joints in my neck, resulting in severe foraminal stenosis at multiple levels that requires neurosurgical intervention. I slammed my head on the steering wheel 4 times, my chest once. This accident forever changed my life. I have repeatedly called fca to file a formal complaint, am always told someone will call me back. It's been almost two years and no one has called me back. I was given a case number and told someone would come look at my vehicle to inspect it, never happened. As I face urgent surgery to my spine with pain to my neck radiating down my right arm, all I can think about is Chrysler. They recalled 2016-2017 Jeep Wrangler for faulty wiring of the occupant restraint control module, as well as Jeep patriots and compasses made the same year as my vehicle along with millions of other Chrysler vehicles. Fca refuses to return my phone calls, how many more people are they ignoring? they need see what happens when they don't recall all vehicles built with the same components, knowing there are more vehicles not included in the recall that pose a safety risk.

- Virginia Beach, VA, USA

I was involved in a single vehicle accident on 10/5/15, traveling approximately 30mph, when my Jeep suddenly jerked to the right without warning, causing it to swerve off the road and into a ditch. The Jeep hit the front end of the ditch at an angle that launched it airborne, then landed on the cement wall of a culvert approximately two feet away. The Jeep bounced twice on the cement wall, cracking the frame in two places, then landed in the culvert, hit the front end of the culvert, then hit a small pole where it finally stopped. Despite slamming on the brakes the entire time, nothing in the vehicle seemed to be working. My airbags did not deploy and my seatbelts did not engage, causing me to slam my forehead on the steering wheel with each impact (3-4 times, I honestly don't recall) and hitting my chest once on the steering wheel. I called Chrysler to report the incident after the insurance adjuster raised concerns about the airbags not deploying, and was given a case number and told I would be contacted. After a number of further attempts to contact them, they have refused to return my calls or acknowledge my complaints. I am now aware of a number of recalls regarding the orc module in many Chrysler vehicles, and wonder if this could have been a contributing factor in my accident. I suffered a severe concussion and was out of work for three months. I had to quit my second job, causing significant financial strain on my family. I have since had chronic neck pain and migraines, an mri showed traumatic disc herniations at C2-6, for which I have to see a neurosurgeon. I have had multiple injections and other procedures on my neck since the accident, but continue to have pain daily. At my request, my insurance company has kept the totaled Jeep, untouched, in a secured lot, until I can find someone to help me determine why the seatbelts failed to protect me.

- Virginia Beach, VA, USA

I was involved in a single vehicle collision, with "multiple front end impacts" and significant damage to the vehicle. I was driving approximately 35-40 mph, when the vehicle jerked to the right I hydroplaned (this is my best guess and veered to the shoulder. The street is narrow, with only a very thin shoulder. The Jeep then went off the road, drove through a deep rain-filled ditch, hit the front end of that ditch, launching the Jeep airborne. During that impact, the front axle was ripped off. I then landed in another ditch (a culvert with 2 cement walls), where the Jeep bounced twice on the cement wall, cracking the frame each time, then landed in the ditch, where I kept going until I hit a small construction pole. My Jeep had the additional side airbag package. Despite the severity of the crash, my airbags did not deploy, and my seat belt never tightened. This resulted in me being thrown forwards and backwards multiple times (at least 3 that I recall). I suffered a tbi, and missed 2.5 months of work. I had to quit my second job. I have also had ongoing neck pain, initially thought to be muscular. An mri recently completed shows disk herniation of C3-C6.

- Virginia Beach, VA, USA

I was involved in a single vehicle collision, with "multiple front end impacts" and significant damage to the vehicle. I was driving approximately 35-40 mph, when I hydroplaned (this is my best guess, I really don't note what happened), and veered to the shoulder. The Jeep then went off the road, drove through a deep rain-filled ditch, hit the front end of that ditch, launching the Jeep airborne. During that impact, the front axle was ripped off. I then landed in another ditch (a culvert with 2 cement walls), where the Jeep bounced twice on the cement wall, cracking the frame each time, then landed in the ditch, where I kept going until I hit a small construction pole. My Jeep had the additional side airbag package. Despite the severity of the crash, my airbags did not deploy, and my seat belt never tightened. This resulted in me being thrown forwards and backwards multiple times (at least 3 that I recall). I suffered a tbi, and missed 2.5 months of work. I had to quit my second job. I have also had ongoing neck pain, initially thought to be muscular. An mri recently completed shows disk herniation of C3-C6.

- Virginia Beach, VA, USA

2012 Jeep Wrangler was a "postal vehicle", in that the steering wheel was on the right-hand side of the vehicle. Driver error occurred, in that driver was on right shoulder of two lane highway, but pulled out into traffic to perform "a 180" degree turn in order to reverse direction. Driver did not properly yield the right-of-way. When entering highway, vehicle was struck by oncoming, speeding car. Crash resulted. Impact was so severe that female passenger in back seat who was wearing her seat belt was ejected (and killed). Seat belt was torn due to force. Roof cover was insufficient to stop ejection. Male passenger in back seat, also belted, was also killed. Injuries to two passengers in front seat. Possible defects include the design defects inherent in right-sided steering wheel, and also the seat belt shearing, plus roof cover failure during crash.

- Colebrook, NH, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that the front driver side seat belt strap separated from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 142,000.

- Minier, IL, USA