CarComplaints.com Notes: Poor side crash test ratings from the IIHS are really no surprise.
10.0
really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
43,641 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall - this is a severe and dangerous condition that should have already been corrected. I am very dissatisfied and upset with the alleged "unavailability" of repair parts that has been stated for far too long. I need this dangerous defect repaired immediately.
Takata recall I currently own a 2012 Jeep Wrangler unlimited. I drive myself and my siblings to school and work each day. If there is any risk posing for the health and life of my sibling I will not operate the vehicle until it is safe to operate. I need to drive a car to pay my bills but I can not do so on an unsafe vehicle. I need a rental till the airbag can be fixed. Thanks.
Takata recall. The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign number: 13V234000 (power train, steering), 14V631000 (electrical system, visibility), and 16V352000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Voorhees, NJ, USA
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Airbag on passenger may rupture due to excessive internal pressure...I am scared to drive my Jeep..my wife and grandchild rides in my Jeep. I can not and will not park my Jeep until someone finds time to contact me I need my car or a rental car now..I am very upset. I have not had a event at this time but I did get a letter telling me im in danger...
Takata recall. The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Jeep Wrangler. While driving various speeds, the occupant restraint control light illuminated on the instrument panel. The failure was persistent. The vehicle was taken to a dealer where it was diagnosed that the clock spring was failing and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 16V288000 (air bags). The manufacturer was notified of the failure. The failure mileage was approximately 701,168.
The airbag light came on the other day. After reading Jeep forums I understand this is the clock spring that has a recall for older year Wrangler. I also understand that you have been notified that this is a problem with newer Wrangler and have not yet issued a recall. The vehicle has 68000 miles and this is related to safety. The vehicle was stationery when the light turned on.
The airbag light came on intermittently for a week. By the time I had decided to take my Jeep in for service the light no longer comes on. I checked on the internet and discovered it was a clockspring problem but since there is no error light on now, I cannot take it in for repair. How do I know my airbags are working? my blower also cuts off occasionally and then comes back on. It does this at least once a year.
Air bag warning light noted problem with airbag while vehicle was stationary or moving. Inspection by dealer found the clockspring needed to be replaced for driver side airbag.
2012 right hand drive Jeep exhibiting all the symptoms described in recall of of other 2012 models with airbag clock problem, but VIN number does not appear in recalls. Airbag light is no longer intermittent but rather is now on continuously.
Air bag light came on while driving down a local city street. Took it in to the dealership and it was diagnosed as a faulty clock spring rendering the air bag inoperable. My complaint is that NHTSA already has 2 recalls on this problem but for right hand drive Wrangler only. My Jeep has the same problem, concerning the same parts, for the same reasons the right hand drive air bag failures occurred. Jeep refuses to cover my Jeep under these recalls. NHTSA campaign number: 13V176000 and NHTSA campaign number: 11V528000
I was involved in a single vehicle collision, with "multiple front end impacts" and significant damage to the vehicle. I was driving approximately 35-40 mph, when the vehicle jerked to the right I hydroplaned (this is my best guess and veered to the shoulder. The street is narrow, with only a very thin shoulder. The Jeep then went off the road, drove through a deep rain-filled ditch, hit the front end of that ditch, launching the Jeep airborne. During that impact, the front axle was ripped off. I then landed in another ditch (a culvert with 2 cement walls), where the Jeep bounced twice on the cement wall, cracking the frame each time, then landed in the ditch, where I kept going until I hit a small construction pole. My Jeep had the additional side airbag package. Despite the severity of the crash, my airbags did not deploy, and my seat belt never tightened. This resulted in me being thrown forwards and backwards multiple times (at least 3 that I recall). I suffered a tbi, and missed 2.5 months of work. I had to quit my second job. I have also had ongoing neck pain, initially thought to be muscular. An mri recently completed shows disk herniation of C3-C6.
The clock spring has was replaced once at partial cost to me. It is now out again. Now the traction control light is on, and it affects the way I'm driving.
The contact owns a 2012 Jeep Wrangler. While driving 20 mph, the air bag warning light illuminated intermittently. The vehicle was taken to a dealer where it was diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 79,644.
Airbag clockspring was replaced under recall M031 in early 2012. The part recalled had failed again causing airbag light to be illuminated, loss of speed control, loss of steering wheel audio controls, loss of horn, and loss of "step" and "reset buttons for the information center. This issue started out when turning the steering wheel in the left or right position and within a few weeks has became a constant problem to no avail.
Air bag light and warning is going on and off when turning the steering wheel. Dealer says the clock spring needs to be replaced. There is a recall on right hand drive vehicles and numerous reports of all clock springs failing.
I was involved in a single vehicle collision, with "multiple front end impacts" and significant damage to the vehicle. I was driving approximately 35-40 mph, when I hydroplaned (this is my best guess, I really don't note what happened), and veered to the shoulder. The Jeep then went off the road, drove through a deep rain-filled ditch, hit the front end of that ditch, launching the Jeep airborne. During that impact, the front axle was ripped off. I then landed in another ditch (a culvert with 2 cement walls), where the Jeep bounced twice on the cement wall, cracking the frame each time, then landed in the ditch, where I kept going until I hit a small construction pole. My Jeep had the additional side airbag package. Despite the severity of the crash, my airbags did not deploy, and my seat belt never tightened. This resulted in me being thrown forwards and backwards multiple times (at least 3 that I recall). I suffered a tbi, and missed 2.5 months of work. I had to quit my second job. I have also had ongoing neck pain, initially thought to be muscular. An mri recently completed shows disk herniation of C3-C6.
The contact owns a 2012 Jeep Wrangler. While driving 35 mph, the air bag warning light illuminated. The failure occurred constantly. The vehicle was taken to an independent mechanic where it was diagnosed that the air bag clock spring failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 13V176000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 75,500.
A D V E R T I S E M E N T S
- Youngtown, AZ, USA