CarComplaints.com Notes: Poor side crash test ratings from the IIHS are really no surprise.
10.0
really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
43,641 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The air bag light on the dashboard just randomly alerts off and on and this was at the same time all the left side panels of the steering wheel stopped working including the horn. If someone is sitting in the passenger side front seat and their distribution of weight shifts the air bag passenger alert system let's you know it's not functioning properly. I was told the problem has something to do with a clockspring and it's air bag wiring under the passenger side front seat to the alert system. I saw on this site where it mentioned a clockspring problem.it does this whether stopped or going. This is continuously an issue now. Please advise how I need to proceed with the recall.
2012 Wrangler clock spring issue. There is a recall for this issue but not for my model year. Airbag may not inflate if needed and the recall needs to be extended to my model year. Do I need to die before that happens?
Takata recall- I received your postcard in the mail several weeks ago. I looked up and found my Jeep had those defective airbags. I called the dealership where I bought the car and to my surprise, they claimed they had no record on their computers about me purchasing that Jeep. They then claimed that the government is wrong-my 2012 Wrangler has no takata airbags in them. I asked why they delated my purchase info from their computers and he could not give me an answer-only silence. I know those airbags could explode in hot weather, so I hope to change them by the spring. I live in southern AZ. Please help. I don't want to spend thousands out of my own pocket for the replacement airbags. I can only give an estimate as to when I spoke to this dealership and their refusal to change the airbags. The dealership was larry miller Chrysler Jeep in tucson,
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over eight months ago. The dealer (stevens creek Chrysler Jeep Dodge, 4100 stevens creek blvd, san jose, ca 95129, (408) 248-1800) confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact recently received a postcard from tk holdings, alerting him that they filed for bankruptcy. The VIN was unknown. The contact had not experienced a failure.
- Campbell, CA, USA
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I was involved in a single vehicle accident on 10/2/2015 involving 2012 Jeep Wrangler, my vehicle jerked to the right suddenly causing me to lose control. The Jeep was jerked off the road into a ditch on the right, hit the front end of the ditch and was launched airborne, then crashed on the cement wall of a second ditch, bouncing twice before landing in the ditch and hitting the front end of that ditch. I repeatedly slammed on my brakes but they did not engage. My airbags did not deploy. My seat belt tensioner did not engage, causing me to be thrown forward and backwards repeatedly. I suffered a closed head injury and herniations to multiple discs in my neck as well as trauma to the facet joints in my neck, resulting in severe foraminal stenosis at multiple levels that requires neurosurgical intervention. I slammed my head on the steering wheel 4 times, my chest once. This accident forever changed my life. I have repeatedly called fca to file a formal complaint, am always told someone will call me back. It's been almost two years and no one has called me back. I was given a case number and told someone would come look at my vehicle to inspect it, never happened. As I face urgent surgery to my spine with pain to my neck radiating down my right arm, all I can think about is Chrysler. They recalled 2016-2017 Jeep Wrangler for faulty wiring of the occupant restraint control module, as well as Jeep patriots and compasses made the same year as my vehicle along with millions of other Chrysler vehicles. Fca refuses to return my phone calls, how many more people are they ignoring? they need see what happens when they don't recall all vehicles built with the same components, knowing there are more vehicles not included in the recall that pose a safety risk.
The contact owns a 2012 Jeep Wrangler. While driving at any speed periodically, the air bag warning indicator illuminated. The failure recurred. The dealer was contacted (sheets Chrysler Dodge Jeep, 250 auto dr, beckley, wv, 25801, 304-252-4555). The contact was informed that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
The contact owns a 2012 Jeep Wrangler. The contact stated that the driver's air bag abruptly deployed without impact or warning while driving 30 mph. The contact heard a ticking noise prior to the failure. The contact suffered injuries to the left arm, left ear, back, and neck, which did not require medical attention. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified. The contact also stated that the vehicle was included in NHTSA campaign number: 16V352000 (passenger air bag). The failure mileage was 51,000.
At around 49000 miles, the airbag light comes on and off periodically while driving. Had local dealer run diagnostics. The problem was determined to be a faulty clock spring sensor. Total cost of parts and labor around $600. I chose not to have it fixed at this time.
The clocksping on the drivers side needs to be replaced. There is a recall for this item in earlier model Jeep but not on my year. I have found out through the dealer that it is the same part and same number. I would like my year Jeep to be encluded in the recall for this part because it is the same part.
Takata recall. The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags) however, the part for the recall repair. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The contact was in contact with the norris town Chrysler Dodge Jeep dealer. The manufacturer was not made aware of the issue. Parts distribution disconnect.
I was involved in a single vehicle accident on 10/5/15, traveling approximately 30mph, when my Jeep suddenly jerked to the right without warning, causing it to swerve off the road and into a ditch. The Jeep hit the front end of the ditch at an angle that launched it airborne, then landed on the cement wall of a culvert approximately two feet away. The Jeep bounced twice on the cement wall, cracking the frame in two places, then landed in the culvert, hit the front end of the culvert, then hit a small pole where it finally stopped. Despite slamming on the brakes the entire time, nothing in the vehicle seemed to be working. My airbags did not deploy and my seatbelts did not engage, causing me to slam my forehead on the steering wheel with each impact (3-4 times, I honestly don't recall) and hitting my chest once on the steering wheel. I called Chrysler to report the incident after the insurance adjuster raised concerns about the airbags not deploying, and was given a case number and told I would be contacted. After a number of further attempts to contact them, they have refused to return my calls or acknowledge my complaints. I am now aware of a number of recalls regarding the orc module in many Chrysler vehicles, and wonder if this could have been a contributing factor in my accident. I suffered a severe concussion and was out of work for three months. I had to quit my second job, causing significant financial strain on my family. I have since had chronic neck pain and migraines, an mri showed traumatic disc herniations at C2-6, for which I have to see a neurosurgeon. I have had multiple injections and other procedures on my neck since the accident, but continue to have pain daily. At my request, my insurance company has kept the totaled Jeep, untouched, in a secured lot, until I can find someone to help me determine why the seatbelts failed to protect me.
Takata recall. The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The interim recall notice from the manufacturer did not give a specific date for when the part would become available so the contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 Jeep Wrangler. The contact received a recall notice for NHTSA campaign number: 16V352000 (air bags) for the front passenger inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Murfreesboro, TN, USA