The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and that the dealers were receiving one part per week. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- Fredrick , MD, USA

I have received four recall notices on this issue (safety recall N28/NHTSA 13V-234) starting in September of 2013, and have contacted dealer a number of times who say they have no parts to repair the issue. Obviously simply sending the owner more recall notices, without the ability to repair is a waste of time.

- Tucson, AZ, USA

I received my second notice for a recall involving the transmission oil cooler tube which may effect the power steering fluid return tube or transmission itself. I called the dealer to schedule an appointment for the work to be done, I was advised by dealership that I will be placed on the waiting list of over 140 people as the part is on backorder and they are only allowed to order 1 part (for this recall) every 14days. I contacted Chrysler and was advised this is correct, they limit the part to dealerships since it must be distributed evenly nationwide. When I asked, "why the part isn't being made in mass production to accommodate the need required to fulfill this recall?", Chrysler did not have an answer. I'd like to know how the consumer is supposed to feel safe in their vehicle that is known to have a problem (hence the recall) when the manufacturer doesn't feel it necessary to supply the parts needed to fix the vehicles. A recall doesn't do anyone any good if the parts aren't readily available to correct the problems. This seems more like a stall tactic from the manufacturer to renege on their responsibility.

- Crownsville, MD, USA

I received a notification a few months ago of a recall on the transmission oil cooler tube which could lead to a crash. I contacted my dealer & have been waiting for an appointment to address this recall. As of my last conversation with him a few days ago, he informed me that it would be at the very least 9 months before he could schedule an appointment, that he was not receiving the parts from Jeep. In the interim my 17 year old daughter is driving an unsafe vehicle which Jeep itself issued a recall for and they are apparently not honoring this recall, and are unconcerned that they are putting their customers in danger.

- Ringoes, NJ, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that he was concerned for his safety because the parts were not available for repairs under NHTSA campaign number: 13V234000 (power train, steering). The manufacturer was made aware of the problem. The contact had not experienced a failure. Updated 06/10/14 06/11/2014

- Yakima, WA, USA

The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign id number: 13V234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago and was told by the local dealer that he was on a massive waiting list. The manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.

- Nanorville, NY, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number:13V234000 (power train, steering) but he was made aware that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The VIN was not available.

- Louisville, KY, USA

TL- the contact owns a 2012 Jeep Wrangler. The contact stated NHTSA campaign number: 13V234000 (power train, steering) had surpassed the reasonable amount of time for repair. The dealer stated the part was not being supplied from the manufacturer. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure described in the recall.

- Pepper Pike , OH, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and that the dealers were receiving only two recall kits per week. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before April of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- Wakefield , MA, USA

The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign number: 13V234000 (power train, steering ) and stated that he was concerned for his safety because the recall repairs were unable to be performed due to part unavailability. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Frisco, TX, USA

The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign id number 13V234000 (powertrain, steering). The contact stated that the repairs were not performed within a reasonable amount of time. The dealer indicated that the parts were not available. The contact had not experience a failure. The manufacturer was not contacted.

- Gauley Bridge , WV, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number:13V234000 (power train, steering) however, he was made aware that the parts were not available to perform the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repairs. The contact had not experienced a failure. Updated 06/10/14 the consumer stated the dealer called to inform him, the part was available. Updated 07/03/14

- Sneads Ferry, NC, USA

The contact owns a 2012 Jeep Wrangler. The contact received a recall notification of NHTSA campaign id number 13V234000 (power train, steering) and stated that the part need was unavailable to perform a repair. The dealer stated that one remedy kit was being sent every two weeks by the manufacturer. The manufacturer was not notified of the problem. The contact had not experienced a failure.

- Fort Wayne, IN, USA

I was notified of a safety recall regarding the transmission oil cooler tube notice N28 back in September 2013. I immediately contacted multiple dealers to try to schedule an appointment to have the repair done. I was told there is a waiting list because parts are not available. It has now been almost 8 months since we tried to get our Jeep repaired. I asked the status numerous times without any luck of getting any answer except the parts are not in and we have you on the list. Your help in holding Chrysler Jeep accountable for any damages including personal injury and death. I plan on filing a law suit in the near future and will subpoena the national traffic safety on this topic if not resolved within a month of this submission. Ignoring this request puts us at risk very similar to the ignition switch recall GM is going through right now and that several people died. I thank you in advance for any help you can provide. Updated 10/22/2014

- Manassas, VA, USA

I received a safety recall notice in August 2013 (safety recall notice) N28/NHTSA 13V-234. Jeep has still not made parts available to fix the problem. After 9 month it hard for me to believe they are still waiting for parts to fix my Jeep. I afraid to take to Jeep out in fear I will get stranded.

- Mesquite, NV, USA

The contact owns a 2012 Jeep Wrangler. The contact received a notice for NHTSA campaign number 13V234000 (power train, steering) and was informed by the dealer that the part was not available. The manufacturer was notified. The contact had not experienced a failure. The approximate current mileage was 37,000.

- Wichita, KS, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- Algonquin, IL, USA

Went to dealer for repair after receiving notice. Only inspected unit and would order parts. Then call me. Called on 3-6-14 and said only had 1 of two required parts.. I re-called on them on 3-24-14 and they said did not have both parts..

- Solon, OH, USA

The contact owns a 2012 Jeep Wrangler. The contact stated that he received a notice for NHTSA campaign number 13V234000 (power train, steering) and was informed by the dealer and manufacturer that the part was not available. The contact had not experienced a failure. The VIN was unavailable.

- Canal Fulton, OH, USA

The contact owns a 2012 Jeep Wrangler. The contact received a recall notification for NHTSA campaign id number 13V234000 (power train, steering) and stated that the part needed was unavailable to perform the repair. The dealer informed the contact that the remedy part would not be available for 72 weeks. The manufacturer was not notified of the problem. The contact had not experienced a failure.

- Ray, MI, USA