This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Jeep Wrangler. The contact stated that the fuel pump would continuously stop while attempting to refuel the vehicle. Due to the failure, the contact could not gauge when the fuel tank was full; therefore, fuel would splash out of the tank once it reached capacity. The contact stated that fuel would splash onto her clothing or onto her face because of the failure. The contact called a dealer and the service mechanic confirmed that the failure was common and that her fuel tank would need to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 142,000.
Whenever I go to the gas station to fill up with gas, one of two things happens; either it doesn't automatically cutoff and gas spills out onto my fender/wheel, or it does the opposite....continues to click off over and over and over again and I am unable to fill my tank. I have tried getting gas at several different stations now, and it does it at all of them.
Every single time I fill up the fuel tank, fuel spills out (spits out all over the back driver's side panel). This has been a problem since I've purchased the Jeep. I have to manually calculate how many gallons to put in every time I go to the gas pump. I've tried several different gas stations and pumps along with several different strategies of holding the gas pump and regardless the spills still happen when attempting to fill the tank full with gas. I've searched online for recalls relating to this and they appear to be out there for this problem but not for 2011 model Jeep Wrangler. I've contacted the dealership, but have been told that they will not cover the cost to replace the fuel tank, since it has not been recalled. It appears the only fix for this is to replace the fuel tank, but I feel like if it's a known problem with Jeep Wrangler, I should not have to come out of pocket for the fix. I'm not really sure who to go to from here for a resolution.
My gas tank overflows at the pump every time I re-fuel. The pump will shut off when full, then shortly after, overflow spills out onto the ground. The only way to prevent this issue is to guess when it is getting close to full and stop the pump before it is full.
- Monroe, GA, USA
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Ever since I've purchased my used 2011 Wrangler it has spit fuel onto Jeep/ground while filling the tank. Sometimes as much as 1/2 gal fuel. There is a tsb for 2007/2008 Wrangler to have tank replaced. There needs to be another one for newer Jeep. Several complaints for the 2011 are listed on your site for the same problem.
Using my 2011 Jeep Wrangler (right hand drive), I deliver mail for the U.S. postal service. Was delivering mail on my rural route. Date was 4th of Feb.2014. The problem was a fire in the engine compartment. Causing damage to the wiring harness, many other wires, compartment plastics, and gas line. The cause appears to be hot oil from the transmission dipping onto the engine and transmission. I only see that the fill tube on the transmission was the leak. I heard a fire ignite, open the car hood and seen the black smoke I then put out the fire. It is now the date-March 18,2014. I have no support from Chrysler corporation for repair of my problem. Their investigation stated an investigation into the incident found no manufacturing defect that caused the incident on 2-3-2014. I have now turned this over to my car insurance company. They say I should use the lemon law. This vehicle was repaired for a bad transmission in Nov. Of 2013. I do not see why I should of had more problems. The insurance company cost to repair is $5000. If the transmission is bad I was told by the dealer for the Jeep, a new transmission would cost me personally $5000. Thank you.
When filling with fuel, after the pump finishes putting fuel into the vehicle, fuel surges back out of the fill neck. It appears to be about one half gallon spills out onto the vehicle and ground. It does not matter whether the pump is being run in automatic or manual mode. Nor does it matter at what rate the fuel is being added. When contacted, the dealer said it was not covered for this VIN series.
When filling up the gas tank, I set the pump to continuously fill. The pump doesn't stop when the tank is full, causing the fuel to overflow outside the Jeep. And with the unknown part (header bar) leaks everytime it rains. It leaks from the top of the driver side window...and it's not just a little leak either, it sometimes looks like a waterfall! took it to the Jeep dealership, and they said it was warped. Both seem to be a common issue with Jeep Wrangler models.
When filling up my Jeep with gas sometimes fuel will spew out even when the fuel pump clicks to stop. It will spew out and go down the side of me Jeep onto the ground. Enough where the attendant needs to be told. This is the same thing that happened on my 2008 Jeep Wrangler as well.
While 4X4ing at a high altitude and hot weather there was a smell of gas in the Jeep. We were told by others that the same thing has happened and to not roll the window down as it would make it worse. We took it to the dealer and he could not find anything wrong.
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- Springfield, MO, USA