This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Defect: Failure of the factory installed mopar/chrome bumper in an impact of less than 5 miles per hour. 2011 Jeep Wrangler was involved in an accident wherein the front right bumper impacted into a fixed object (free standing brick wall). The bumper, which consists of two chrome wrapped tubular devices mounted to a center holding bracket, suffered neglible damage consisting of shallow abrations on the tubular device and without evidence of denting of said device. The tubular component mounts to the holding bracket by way of bolts. The mounting bracket shows no sign of damage however the tubular components now move freely but remain mounted to the bracket indicative of damage to the holding bolts or the internal nut/screw system inside the tubular components. The accident occurred in a confined space of a driveway. The local dealer was contacted and examined the bumper. The local dealer did not believe the bumper was designed to be "break away " in a low speed/less than 5 mile per hr accident. The dealer was asked to contact the manufacture of the bumper to discuss this defective part or design flaw.
- Charleston, SC, USA
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- Charleston, SC, USA