This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
TIPM failure. Lights, Turn Signals, Fuel Pump, Windshield wiper malfunctions. 89,000 miles on car. Wipers went to constant on. Lights went to off. Turn signals ceased working. This was a know issue for Chrysler. The TIPM was recalled on other Jeep and Chrysler models.
During the evening of October 16, 2019 while driving on interstate highway 84 near the Eagle road exit 46 with my 5 year old grandson, my Jeep had a catastrophic electrical failure. I could not get the turn signals, headlights, windshield wipers, or horn to work. Later I learned that at least the drivers air bag was also inoperable. The next morning my local Jeep dealer (larry H miller, boise, id) diagnosed the problem as a failure of the 'clock spring' the service manager called me and said that due to the ongoing recall of certain right hand drive Jeep Wrangler (NHTSA campaign numbers:16V288000, 13V176000, and 11V528000, all involving the clock spring) a new, redesigned, clock spring is not available for non-recalled vehicles. He to install at my epense a new clock spring, but of the old design, which would eventually fail.
At the time my vehicle was recalled for side mirror/back defroster recall, my rear window defroster was working properly. When the recall repair work was completed, the rear defroster did not work since. I have taken it to Jeep on more than one occasion & they cannot fix it. I was told I had to replace the entire rear window. The problem is a safety issue because when the rear window is fogged up, there is zero visibility. This is very dangerous when I am driving and cannot see what's behind me! it's a common issue with Jeep vehicles and it was working fine before my recall repairs. A Jeep dealership has tried several times to fix the problem. The side mirrors worked better before the recall repairs as well.
Randomly while driving wipers, lights locks and horn will operate. This also happens sometimes when the doors are opened while stationary. It has become progressively frequent. I believe it to be the tipm based on thousands of other complaints.
The contact owns a 2011 Jeep Wrangler. The contact stated that the vehicle stalled in traffic, the windshield wipers stopped functioning, and the vehicle stalled while idling. The vehicle was able to be restarted after five minutes. The failure happened without warning. The vehicle was taken to an independent mechanic who diagnosed that the tipm module malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was approximately 80,000. Updated 04/22/2016
- Dekalb, IL, USA
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Re: NHTSA recall #14V-631, my mirrors, and the defrosting on them as well as my rear window worked fine but I received 2 or 3 recall notices in the mail early 2015. I took my rubicon (Wrangler) into a dealership, hawk Jeep in forest park, il (Chicago) for the safety recall repair. The first time I had to use the defrosters after the repair was a couple of weeks ago when it snowed - nothing works! I used to see the ice/fog defrosting withing 10-15 seconds. Since they did what they did, the side mirror defrosters did not work nor does my rear window defroster. The dealership obviously did some additional damage that may put me and my children at risk of fire or worse. I had no visibility driving at night on the highway. I had to pull off on an exit to a gas station to clear my rear window and spray defroster on my outside mirrors.
The contact owns a 2011 Jeep Wrangler. The contact received notification of NHTSA campaign number: 14V631000 (electrical system, visibility) and stated that the part was not available for several months. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2011 Jeep Wrangler. The contact received notification of NHTSA campaign number: 14V631000 (electrical system, visibility). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Jeep Wrangler. The contact received notification of NHTSA campaign number: 14V631000 (electrical system, visibility); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Jeep Wrangler. The contact received notification of NHTSA campaign number: 14V631000 (electrical system, visibility); however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 04/13/2015 the consumer stated the vehicle was repaired. Updated 10/30/15
The contact owns a 2011 Jeep Wrangler. The contact received a recall notice for NHTSA campaign number: 14V631000 (electrical system, visibility). The contact received the initial notice back in December of 2014. The parts needed were unavailable. The contact stated that a follow-up notice was not received. The contact had not experienced a failure.
My 2011 Jeep Wrangler has major electrical problems. The windshield wipers wouldn't turn off even after shutting off the engine. I pulled the fuse but they still stayed on. I could smell something electrical burning so I had to disconnect the battery. Also the door locks don't work and front cigarette lighter stopped working. I called the dealer and made an appointment to bring it in. While driving to the dealer the Jeep started to shake horribly when accelerating (due to electrical issues with the fuel pump). The dealer says that I need a new totally integrated power control module (tipm). The cost is well over $1000 (the vehicle is out of warranty). When I searched tipm problems on-line I found that Chrysler has tons of complaints about this but the only issued a recall on a few vehicle models and Wrangler wasn't included. There are obviously a bigger number of vehicles affected and Chrysler should recall the remaining models.
A D V E R T I S E M E N T S
- West Chester, OH, USA