This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Unidentified noise from transmission. Dealer found broken spring on clutch plate. Chrysler refuses to acknowledge problem. Only indicating that the clutch is a "wearable part". dealership indicates could have caused catastrophic failure of transmission resulting in loss of control of vehicle. Checked with 7 other dealerships and no one has seen this same problem in their shops.
Jeep 2010 Wrangler unlimited manual transmission pops out of first gear when engaging from stop. The issue is random and thus dealerships and chrsyler represtatives will no help since they say they can't reproduce issue. Vehicle has been taken to several dealerships and I notified Chrysler. The issue has been documented in tsb 21-001-10 and has gone back to model yr 2007 and still no permanent solution. I had to show dealership and Chrysler tsb before they would even acknowledge issue. Consequences are life threatning. Vehicle was almost T-ed at intersection taking left across several lanes.
I have a manual transmission and when starting from a stop in first gear the transmission will pop out of first gear and into neutral leaving you to cost until you can get it back into gear. This occurs randomly and with no warnings. After the first time the frequency increases until the issue is fixed. The problem can be corrected by replacing the appropriate synchro. When pulling out into heavy traffic this could be very dangerous.
My vehicle pops out of first gear intermittently. This has occurred since I purchased the vehicle in February of 2010. On-line research has revealed that this is a common problem and will not be addressed by the dealership unless it can be reproduced while they are in the vehicle. I feel this is a serious safety issue and can result in being rear ended by and unsuspecting driver or being stranded in a lane crossing traffic without the vehicle in gear.
I purchased a 2010 Jeep rubicon in Nov 2009, returned to the dealer within 60 days and stated to the dealer that first and second gears had continually "popped out" while attempting to move from a stand still. I was told that the problem could not be reproduced and that I "need to be more careful in my shifting". I have had manual transmissions in all my cars since I was 16. I know how to drive them, I have also had two previous Jeep Wrangler and both were manuals with absolutely no "popping" issues. I have taken this issue up with the dealership for a second time and was told the same thing again. Tomorrow it is going in for the third time for this issue. This "popping" occurs on average of about 4/5 times a week. I have been caught in intersections, on ramps, up hills, (very scary if someone is behind you) and numerous other situations where safety has been jeopardized and a serious accident narrowly avoided. My wife also drives this vehicle and had to see a doctor for a hyper extended finger when the shifter kicked back and caught her un aware. This needs to be fixed, recalled, something.
- Fort Bragg, NC, USA
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Let me begin by saying that my husband and I have driven manual transmissions for years and have never had any issues arise such as these. We have a 6 month old, 2010, Jeep Wrangler, 2-door, manual transmission. Immediately after purchasing the vehicle, the clutch began popping out of first and second gear. Last Monday, Sept. 20th, we had a Chrysler dealer look at the issue and the technician took apart the transmission and replaced a snychronizer. Once we took the vehicle home, we immediately began to have further problems. Now, the vehicle often sticks in gear and we often can't get it into the next highest gear or downshift. For example, I pulled out of a parking lot (with my 6 year old son as a passenger as well), and I gotthe vehicle shifted (had to jam it) into first, but couldn't get it into 2nd. We were stuck in oncoming traffic and I was desperately trying to get it into a gear to go. I ended up getting it into third and putted slowly in my lane. Also, I was on my way to a meeting, with a co-worker, and I was attempting to put the vehicle into 5th and it wouldn't go into 5th gear, I had to slow down in a higher mileage area to have the ability to keep it in 4th. Those are two of several examples of incidences that took place over a period of 5 days. We had the vehicle towed back to the dealership for repair. At this point, there has been no decision on what repair will take place. The technician is attending a transmission training today and stated he would consult others there. However, a service manager stated that this is the third Jeep Wrangler that they had transmission issues within two weeks and that Chrysler is aware of these problems. I have grown very frustrated and concerned with this vehicle. I am concerned about the safety of the vehicle, especially because it is my primary mode of transportation with my child and being stuck in oncoming traffic is not an ideal situation. Have found websites devoted to these issues/complaints.
The contact owns a 2010 Jeep Wrangler. The contact stated when accelerating from a stand still and taking the vehicle from neutral to first gear, the shifter pops of out first and back into neutral. The vehicle is a manual transmission and the contact has to hold the shifter in first gear to prevent it from popping back into neutral. This is a safety issue because the vehicle slows and jerks with traffic coming from behind. Two separate dealers stated that they cannot duplicate the problem and nothing is wrong with the vehicle. The failure mileage was 4 and the current mileage was 15000.
2010 Jeep Wrangler jumps out of first gear under acceleration. Average rate of occurrence is 2 times a day. Vehicle was purchased new in December of 2009. Problem reported to tate Jeep in frederick, md in March. Dealership removed inner and outer shifter boots and returned the vehicle to me with instructions to drive the vehicle without the boots installed to see if the problem recurs. Dealership notified 1 week later that the problem remained; they responded that they would call me back to schedule a service appointment. After three weeks, I called the dealership to inquire as to their plan; they informed me that they had forgotten to order the parts. For the last 2 months I have been driving the Jeep without the inner and outer shifter boots and of course the problem remains. There has been no attempt from the dealer to contact me. The vehicle prevents a safety problem as it can and will jump out of first gear when pulling into traffic and when trying to ascend hills; all of which risk a vehicle collision. Additionally when the shifter jumps, it does so with enough force to cause significant pain and risk injury if ones hand happen to be in the way.
2010 Jeep Wrangler will pop out of first gear. Consumer also states that the entire vehicle shakes. Consumer also has several other concerns with vehicle. The consumer stated the shift lever popped back with force and speed. Also, the vehicle rolled backwards when starting from an uphill, traffic light or stop sign. The consumer received a call from the dealer stating a service bulletin had been issued and to bring the bring the vehicle in. When the consumer arrived, he was informed a repair kit would need to be ordered.
2010 Jeep Wrangler 2dr, manual transmission. Transmission jumps out of 1st gear. The transmission will jump out of 1st gear (jog) into neutral when beginning to accelerate from a dead stop. This event occurs every so often without any warning whatsoever. The vehicle has 630 miles on it and this jumping out of gear has happened on more than a dozen occasions already. It has already put me in an unsettling situation, occurring while attempting to cross oncoming traffic. If it wasn't for quick reactions and a wide berth, an accident would have been unavoidable. It is only a matter of time where a person whose vehicle is suffering from defect is involved in an incident. Brought the vehicle in for service but the proposed fix (inner boot replacement and/or modification) has failed as the vehicle still jumps out of gear. Chrysler is aware of the issue but has only issued recommendations for how to potentially resolve the issue which do not always work (see previous sentence).
My vehicle pops out of first gear intermittently. I've taken it to the dealer twice for repair and have replicated the issue with a service technician in the vehicle but have been repeatedly told that "parts are on order". after further inquiries no parts have been produced nor repair has been completed and the problem still exists. This is a serious safety issue and can result in being rear ended by and unsuspecting driver or being stranded in a lane crossing traffic without the vehicle in gear.
2010 Jeep Wrangler jk with a manual transmission. The transmission will pop out of first gear when starting from a stop. This has been happening anywhere from 4-10 times a day. There are 610 miles on the truck.
A D V E R T I S E M E N T S
- Jefferson, MD, USA