This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Submission from constituent re 2010 Jeep recall notice from Chrysler. The consumer stated she has made several attempts to get her vehicle fixed, but the dealership would take a look at the notice, and say they would get back to her.
2010 Jeep Wrangler. Consumer states problem with busted boot and vibration while driving which worsens as speed increases. The consumer stated he took the vehicle to the dealer four times, with no resolution. The dealer replaced the drive shaft, input shaft, torque convertor and a worn drum.
On April 16th, 2011 several of us decided to do a mild 4-wheel drive trip to a local waterfall. I was driving a 2010 Jeep Wrangler rubicon in 4X4 low on a dirt road. We reached our destination and the vehicle in front of us stopped and everyone got out and started to gather their stuff from the rear of their Jeep. I stopped roughly 10 ft behind the first vehicle on a slight incline (10% angle) downwards towards the first vehicle, put my Jeep (auto transmission) into park, and took out the key. We exited my Jeep and started walking towards the first Jeep as I approached my front tire, the Jeep started to move forward and it made a ratcheting noise from the transmission. The type of noise that is made when one would put a moving vehicle into park. My Jeep crashed into the tailgate of the first Jeep almost crushing my friend. Fortunately my Jeep hit the tailgate of the first Jeep at a 90 degree angle and the door withheld the force of my Jeep crashing into his Jeep. Took the Jeep to the dealership and they said they could not replicate the problem and they would not attempt to fix the Jeep. I drove the Jeep home and was able to replicate the problem in about 5 minutes, and was able to reproduce it consistently in another 45 minutes to an hour.. I created a video of the transmission failing and sent it to the Jeep dealership. I was able to replicate the failure by stopping on a hill with a pretty good angle and cycle through these actions: Put foot on brake, put Jeep in drive, drive 2 inches, put foot on brake, put Jeep in park, and release brake. At this time the dealership has sent the video to corporate and awaiting direction. No corrective action has been performed.
2010 Jeep jk Wrangler transmission oil overheats when vehicle is engaged in 4WD. This could cause transmission failure, particularly on mountainous terrain where the possibility of a fatality could occur. Chrysler has issued a recall noting that this condition could occur. The "fix" is an audible chime in addition to the warning light on the instrument panel instead of addressing the root of the problem such as the addition of a larger oil cooler, oil pan with larger capacity to keep oil cooler, or some other repair.
2010 Jeep jk Wrangler transmission oil overheats when vehicle is engaged in 4WD. This could cause transmission failure, particularly on mountainous terrain where the possibility of a fatality could occur. Chrysler has issued a recall noting that this condition could occur. The "fix" is an audible chime in addition to the warning light on the instrument panel instead of addressing the root of the problem such as the addition of a larger oil cooler, oil pan with larger capacity to keep oil cooler, or some other repair.
- Farmington, NM, USA
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Transmission oil is overheating while climbing steep grades at highway speed and also when driving off road and up hills at slow speed. Had to pull over to the shoulder of highway creating hazard. After researching this problem I have found that many Chrysler Jeep Wrangler jk models have noted this problem. Many have reported that transmission can start fire. Problem can be fixed with external transmission cooler but may void warranty. I have just purchased this vehicle only two months ago and since found all this out. Chrysler has apparently added a "hot oil" light as resolution but this seems ineffective and does not actually correct the problem. Seeking guidance and resolution.
A 2010 Jeep Wrangler rubicon caught on fire only 10,000 miles. We were riding down the road and the engine lost power and the RPM's went to zero. There was no check engines lights on and all the gauges were fine. We pulled over to the side and noticed the smoke coming from under the Jeep and under the hood. The fire department said they thought it was caused by a over heated transmission and maybe back the fluid up to the exhaust which ignited it. They were not completely sure because the engine was melted so badly.
The contact owns a 2010 Jeep Wrangler rubicon. The contact stated he received notification of an unknown recall regarding the transmission fluid temperature warning. The contact stated according to the recall, the dealer was to install a chime to warn the driver when the transmission temperature became too hot to operate the vehicle. The contact stated he did not safe driving the vehicle although the recall repair was performed on his vehicle. The contact had not experienced a failure. The current mileage was 2,536. Updated 10/05/10 updated 10/07/10
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- Jupiter, FL, USA