This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The muffler heat shield has become detached from all 4 fasteners and drops onto the top of the muffler. When starting the engine could hear a loud metal banging noise from the rear of the vehicle. Where the heat shield attaches to the body on 4 studs and is held in place by 4 zinc plated pal nuts, around the pal nuts the heat shield corrodes and separates from the zinc pal nuts allowing the heat shield to fall onto the muffler. On the Jeep Wrangler forums this is a widely discussed topic happening to many Jeep Wrangler owners from about the 2007 model year to about the 2015 model year. Some have just removed the heat shield by themselves and other have reportedly taken the Jeep Wrangler to Jeep or Chrysler dealerships where they have removed the heat shield. Is there a safety risk?? Not sure, but the manufacture installed the heat shield for a reason. This component, if there for a safety reason, should last almost the life of the vehicle. Only have 48K on the odometer.
Jeep hood flutter at 55mph or greater with no modifications from stock hood. Hood flutter becomes violent at 70mph or greater to where hood appears to lift off the Jeep while being latched down.
The contact owns a 2010 Jeep Wrangler. The contact stated that the bushing inside the door hinges fractured. The contact stated that it was difficult to open and securely close the doors. The contact stated that the rear driver's door and the front and rear passenger doors were inoperable. Burdick Dodge Chrysler Jeep Ram (5885 cir dr E #335, cicero, NY 13039, (315) 699-3846) diagnosed that the door hinge bushings needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 75,000. Consumer stated phone conversation with corporate Jeep/Chrysler, also drivers seat belt does not retract by itself anymore. The car (Jeep) clicks now, every now and then and won't start till after 8 clicks- "tipm"! it was recalled on earlier Jeep- they thought they fixed the problem. Not! updated 10/19/18
Drove my car and everything was fine. Parked car at my apartments and smelled something that smelled like a fire. Went to the other side and saw fire coming from under the hood. Within minutes the fire consumed the entire front of my Jeep Wrangler. I never had any problems before this not even a check engine light was on.
- Atlanta, GA, USA
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"takata recall" (2 recalls). Received the recall notice. On the 2nd paragraph it states that this condition could cause serious injury or death. It doesn't get much worse then death. However, we still have to operate these vehicles knowing that it's a risk to our health and safety. NHTSA should be ashamed of themselves. I called Chrysler and spoke to a rep. I told him my concern and he explained that parts may not be available until early 2017. I told him this call was to inform him of my concern and that god forbid something happens that I would own Chrysler and will file a suit against NHTSA. Allowing drivers to operate vehicles with known safety defects is a crime. I inform you today basically notifying you that I'm on record and that my attorney has been directed to do the same.
I was driving my Jeep to work when all the sudden white smoke entered the cap. I rolled the window down to vent the smoke and saw flames at my feet. I pulled the Jeep over to the side of the highway just in time for the brakes to fail. After putting the emergency brake on so it would roll into another car I jumped out of the car just in time to see the flames eat the hood of my Jeep and work its way back through my entire vehicle. I watched as the fire department put out the fire over and over and over. Since it had a full tank of gas my Jeep was distroyed. I put $70,000 of parts into my Jeep and it was all eaten by a fire in 20 minutes. I got the oil changed done at the dealership and was never told about a recall. I never recieved any piece of mail notifying me of any recall. I didn't know about the fire issues until I started to research what the problem might have been. The fire department said that they will investigate it but that there really isn't anything left of the Jeep to find the origin. I have video of the fire when it was occuring as well as pictures of the before, during, and after the fire....updated 09/22/15 updated 12/11/2017
TL- the contact owns a 2010 Jeep Wrangler. The contact stated that while driving approximately 5 mph, the fender became detached from the vehicle. The contact inspected the vehicle and noticed that the fender had detached because of mud that had accumulated on the bottom of the fender. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 40,000. Kmj
A D V E R T I S E M E N T S
- 98023, WA, USA