This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Jeep Wrangler warning light cycled on under normal driving conditions. I drove it to my mechanic he said the code read was for the transmission. We checked the transmission fluid and it was filled with fluid. I drove it home into my driveway and I saw smoke and looked under the vehicle. I didn't find anything. When I stood up and walked around the vehicle I noticed smoke coming from the engine compartment. I lifted the hood and flames where present. I closed the hood and ran for fire extinguishers to put out the fire. The Jeep has always been maintained and only has 92k miles on it. The whole incident was captured on my Ring Camera.
At 16000 miles, my driver side exhaust manifold cracked. The dealer replaced. It has now been replace 6 additional times. The dealer will not honor their original repair which obviously did not work. I am breathing insafe exhaust fumes. Chrysler Corp has know about this problem (tsb 09-001-13) now Chrysler will not fix.it was under warranty the first 4 times it cracked. Clearly it is a warped head or valve problem. Either way exhaust comes in the car.
Approximately 4 years ago, the heater core in my Jeep failed suddenly, pouring antifreeze out onto my passenger floorboard repeatedly. At the time I was not aware that it was my heater core. We asked a mechanic to let us know what was wrong and that's when we found out. I am so glad that we noticed it in time because we have 3 dogs that frequently are in my vehicle and one, some, or all of them could have died. This was not a cheap fix as they had to take apart the dash to gain access. I love my Jeep, but come on you guys.... no customer should have to fork over so much money for manufacturer defects.
150,000mi on my Jeep and my heat has gone completely out. I live in a cold climate area in the North East.. the heat stopped working when the car was moving down the highway causing my windows to fog up dramatically reducing visibility. This fogging has continued and I can no longer drive the vehicle without the windows being partially cracked down.
The engine was on idle. The car was stationary. I pressed the gas pedal. The car did not move. I saw smoke coming out the air con / fan on the dashboard. I got off the car and look underneath it. I saw red liquid pouring onto the ground and flames. The fire subsequently extended to the entire engine. The fire brigade came and manage to put out the fire. There was no warning of overheating or any lights that would have indicated that something was wrong. The car was regularly maintained (every 10,000 km) at the local Jeep service center. The car only had 77000 miles I have never been off-road. I have never made any upgrade or modification to the car.
- Sharjah, IL, USA
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I was delivering mail, and while stopped at a box I noticed smoke coming from the passenger side of the hood. I pulled into the nearest driveway, and got out of the vehicle just before the engine compartment went up in flames.
Takata recall. The contact owns a 2009 Jeep Wrangler. The contact stated that the vehicle overheated when shifted into 4 wheel drive. In addition, the air bag warning indicators illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V290000 (air bags) and 16V352000 (air bags) however, the parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failures. The failure mileage was approximately 118,000. Part distribution disconnect.
The contact owns a 2009 Jeep Wrangler. Approximately one year ago, while driving approximately 35 mph, smoke appeared everywhere. The contact quickly grabbed her baby and jumped out of the vehicle, which was momentarily engulfed in flames and burned to the ground. There was no warning indicator. The police and fire department were at the scene and the fire department extinguished the fire. Police and fire reports were filed. There were no injuries. The insurance company towed the remnants of the vehicle away. The manufacturer was not made aware of the failure. The VIN was not provided. The failure mileage was 130,000.
While working my mail route, only about 20 miles in, my right hand drive Wrangler started to smoke. I assumed because the vehicle never turned off when it began to smoke it was something small causing the issue. I was driving 15 mph when this occurred. I pulled over, shut off my vehicle and opened the hood. There was a fire on the passanger side of my vehicle under and behind my battery, rolling under the vehicle moving very quickly. I immediately closed the hood, got my belonging out of my vehicle and watched as it blew up, and I called 911. My vehicle is totaled. I am now learning that this is becoming a common occurance with Jeep! why are there no public warnings!! where are the recalls!!!!!!!! I and others could have been hurt or killed!!!!
We where driving down the road and the vehicle came to a sudden stop we smelt the clutch and there was oil on the engine and ground. We saw a connecting rod cap hanging out the side of the block.a mechanic removed the oil pan and found 2 connecting rod bolts broken laying in the oil pan. It was complete engine failure due to the connecting rod bolts. Have gotten complete motor from Jeep remanufacture
The contact owns a 2009 Jeep Wrangler. The contact stated that while driving 70 mph, the engine stalled as the low oil pressure warning light illuminated. The vehicle failed to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the entire engine, the cam shaft position sensor, the timing cover assembly unit and the oil pressure valve needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
The contact owns a 2009 Jeep Wrangler. The contact mentioned that upon inspection, it was found that the actuator had water inside it and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 64,000.
Fuel spurts out of gas tank all over after gas nozzle is removed when getting gas. Vehicle has trouble starting and feels like it is going to stall out at all speeds.
Driving down the road and my Jeep shut down. I was in the middle of traffic trying to miss cars but I had no power steering. I pulled to the side of the road and took it to the shop. They had to replace my tipm module. I would like to have someone contact Chrysler to have them put in a recall so this does not happen to anyone else.
The contact owns a 2009 Jeep Wrangler. The contact stated while driving 45 mph, smoke was coming from underneath the hood. The contact pulled the vehicle over and the engine ignited into flames. The vehicle was destroyed. There were no injuries. The fire department distinguished the fire but was unable to determine the cause. There was no police report filed. The manufacturer was notified. The failure mileage was 41,000. Updated 12/22/12 the consumer stated the brakes failed as he pulling over to the emergency lane. Updated 10/22/12 updated 12/12/12 updated 12/12/12
From new this engine burns over 1 quart to 3 quarts of oil per 1000 miles traveled, if you do an oil change at 5000 miles as is recommended there is no oil left in the motor, mopar says this is normal oil consumption.
The contact owns a 2009 Jeep Wrangler. While examining the vehicle the contact noticed that the oil level was low. The vehicle was taken to the dealer where the contact was informed that the vehicle was performing normally. The vehicle was not repaired. The current mileage was 58,000 and the failure mileage was 5,000.
A D V E R T I S E M E N T S
- Fort Worth, TX, USA