This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As with hundreds of other left hand steer Jeep owners, our airbag light is on, horn does not work, and cruise control is inoperative. NHTSA and Jeep have deemed it okay to repair these problems on the right hand steer which is a very small percent of all Jeep. Get on it, start the recall, it is unsafe, and why should we have to pay the price when Jeep/Dodge/Chrysler know this is an issue. I have been trying to get this fixed and talking to other 2009 owners since March of 2010. Let's go.
While working my mail route, only about 20 miles in, my right hand drive Wrangler started to smoke. I assumed because the vehicle never turned off when it began to smoke it was something small causing the issue. I was driving 15 mph when this occurred. I pulled over, shut off my vehicle and opened the hood. There was a fire on the passanger side of my vehicle under and behind my battery, rolling under the vehicle moving very quickly. I immediately closed the hood, got my belonging out of my vehicle and watched as it blew up, and I called 911. My vehicle is totaled. I am now learning that this is becoming a common occurance with Jeep! why are there no public warnings!! where are the recalls!!!!!!!! I and others could have been hurt or killed!!!!
There is a known issue with the Jeep Wrangler clock spring in 2007+ models. Currently a recall has been issued for 2007 and 2008 left hand drive models, and 2007-2012 right hand drive models. A recall should be made for all model years and configurations as this issue can lead to the airbags not deploying in the event of a crash. The current recall is as follows: Chrysler is recalling certain model year 2008-2012 right hand drive (RHD) Jeep Wrangler vehicles manufactured from February 1, 2007, through October 10, 2011. Some vehicles may be equipped with driver's airbag clockspring assemblies that could experience a compromised airbag circuit resulting in an airbag lamp illumination, which indicates that the airbag may not deploy. Consequence: A broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver frontal airbag and will not be able to properly protect the driver in the event of a crash, increasing the risk of injuries. Remedy: Chrysler will notify owners and remedy the vehicles as necessary free of charge. Chrysler will mail to owners an interim notification during March 2012. Owners may contact Chrysler at 1-800-853-1403. Notes: Chrysler's recall number is L37. Owners may also contact the National Highway Traffic Safety Administration's vehicle safety hotline at 1-888-327-4236.
Was driving with low speed when I heard the car alarm and heavy smoke started to show from under the hood. I had no full coverage on the truck so I had to take chance to open the hood and remove the battery cable before the whole car goes on fire. Was lucky this is didn't happen while I am driving on the freeway. The technician said that the fuse box was caught on fire.
- Dearborn Heights, MI, USA
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I have not been in an accident yet, but a year ago I started having electrical issues inside the steering wheel of my 2009 Jeep Wrangler. I was told it is called the clock spring. With a bad clock spring, my horn and cruise control does not work, and also my air bag light is always on. If I were to get into an accident I do not feel safe knowing my air bags are not working properly. Also, with a bad clock spring there are chances of my air bag activating randomly for no reason so that really worries me. I have almost been wrecked into several times and I am not able to honk my horn. When I took it to the local dealership, I was basically told that it has been a very common problem in 2008-2012 jk Jeep Wrangler but they did not have the part to fix it. I figured there would be a recall for it since it is such a common problem, but only the right hand drive Jeep Wrangler had a clock spring recall. I believe the recall number for those are M31 and L37. I don't understand why the left hand drive 2009 jk Jeep Wrangler are excluded from this recall. This is very hazardous and I feel unsafe knowing my air bags may not work and also knowing I could potentially cause an accident if my air bags go off randomly. Not only that, but I know more Jeep like mine that are driving around with the same problem. I would really appreciate it if this issue could be looked into. Thank you for your time.
Airbag light came on while pulling out of residence. The horn nor the cruise control currently work. After some research online, discovered there are many instances of this exact problem (clockspring). Chrysler acknowledges problems with the clockspring in the right hand drive version of Jeep Wrangler, and the 2007 left hand drive models, but nothing after. After speaking with Chrysler, they told me they simply "don't care, because we've never heard of a single complaint regarding it", which is quite surprising considering all the complaints I was able to find online.
Last night I turned my car on...I noticed the airbag light stayed on longer than usual it went of but a couple minutes later it lighted up again for a couple seconds and from then it has been doing it, while driving it I noticed that my cruise control and horn are not working. I read a lot about the issue and I can for sure say its the clock spring, this makes a lot of sense when I bought the car in 2009 I received the car with a broken clock spring I had to go back the next day so they could replace it.
Airbag light is on and dinger comes on constantly, was told by dealer it is a clockspring failure, I have seen several comments on Jeep forums concerning this problem, Jeep is a RHD.
A D V E R T I S E M E N T S
- Bonaparte, IA, USA