This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased in 2010 with <20K. Horn intermittently worked and now doesn't work at all. Horns work with alarm & panic button, but not when pressing the horn button.
Experiencing what has been called "death wobble." Violent shaking and unable to safely drive on hwy. If you hit a bump going over 55 you will most likely experience this and can only stop to regain control. This may be a deadly problem! has happened numerous times since purchasing this Jeep in July of 2015 and we've only had it 3 months. No dealer support or help on the problem after first attempt to resolve the issue.
Fueling has been an ongoing problem. I had a shut off problem in that the gas would eject from the car. Then I had a problem with slow fueling. It might take a gallon then almost stop taking forever to put fuel into the vehicle. I have taken it to begnal motors in kingston and they did address the issue and replaced the intake nozzle? and something to allow air into the tank when refueling. It seemed to be ok for awhile then went back to the fueling problem. I took it back to begnal and they seemed to believe the only solution was to replace the gas tank at my expense! this is a liability to my safety. I drove the Jeep to California and back the end of June of this year and never had a problem...I have to use my vehicle for many trips out of town and it is frightening as they told me this problem would probably get worse! this is definitely an engineering problem and should be taken care of by Chrysler. It seems that there is an on going issue with the fuel system.
On May 2nd my son was driving my car, he stopped at the traffic light and when the light changed he accelerate and my car did not responded at that moment he said that he heard a big noise like something just broke in pieces inside of my car, so what happened is that the transmission broke, so we had to call a friend to come an pull my car with his, the I took to the transmission shop and the guy said that this is very expensive, then I look in my car papers and I found out that this car had a recall, for problems with the transmission so that means this is a manufactured problem and I want my new transmission because I take good care of my car as you see it has very low miles. And I have another complaint that this car I have to keep checking the motor oil which is crazy that every two months oil has to be added, my husband has a Toyota truck and never has problems with it.
I work on drilling rigs in the North East often in remote locations. After returning to the rig from a trip to town with no issues I let the vehicle sit for two days. Upon opting to go to town I went to start the vehicle. I turned the ignition and had all electrical power but nothing to crank the engine. I tested all components I could before coming to the conclusion it was a computer related issue for a Jeep dealer. I made the arrangements and towed the vehicle to the dealership 40 mile away. After having the vehicle for a day along with all my fault finding data the dealer called to inform me it was the tipm. After questioning the rep as to the causes of a failure I was told that it unknown but a very common problem. After an expensive repair and 400 miles post repair I have had no further issues.
- Washington, DC, USA
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Went out to vehicle to get something out of it and wiper fluid was spraying then wipers started moving and horn started blowing. The keys were in my hand not in the ignition. This continued for about 20 minutes nothing we did would make it stop. It has happened 8 more times since the first time. The only way to get it to stop is disconnect battery. (which we found this out after the 2nd time of it happening) this has happened going down the road along with just opening the back gate. It acts like it has gremlins. There needs to be a recall since so many people are having issues. This is a safety hazard! when this starts it scares the crap out of you and you have to find the nearest place to pull off to disconnect battery terminals.
I had just driven about 1/2 mile and parked in front of my house, went inside, took a shower and gone to bed. About 30 min later I wake up hearing popping outside, my Jeep was fully engulfed. The fire appeared to have started in the compartment area or from under the floorboards. My insurance company handled the claim but after seeing all these other comments saying pretty much the same thing I would like to know why Chrysler is not being held accountable.
I was on my way to work on a flat paved road when the Jeep started to shake violently! I pulled to the center lane and stopped. Once I was calmed down, I started driving again. About 3 miles down the road, the shaking started again! I know it is really bad because the drivers around me could see I was in trouble and they slowed down also. Again I pulled to the side of the road and stopped. I had to continue on to work but was very afraid it would happen while I was on the freeway, which it didn't. this is not the first time this has happened and I have reported it to Chrysler but they have not answered any of my inquiries. Something needs to be done.
I was proceeding down the highway at about 50 mph and hit a slight bump in the road. The vehicle began to shake violently. I had a very difficult time keeping control and pulling to the side of the highway. I started out again and it happened 3 more times in a ten mile span. Each time, it began with a very slight uneven roadway and would not stop until I brought the vehicle to a stop.
I purchased a new 2008 Jeep Wrangler on October 31, 2008 from West-herr chysler Jeep. I was driving to work on the morning of 6/16/2010, when all of a sudden my tire pressure monitoring system (TPMS) light came on just moments before I was to enter highway 219. (I was passing through the town of orchard park on highway 20A. I thought it strange but knew it was very sensitive to even a slight change in pressure.) I proceeded to enter the 219, increasing speed to 60 mph, when I suddenly realized I had lost all pressure in my right rear tire. I managed to safely exit the highway and to call my husband to change the tire. While doing so, he noticed the entire valve stem was missing. There was just a hole where it had been. He assumed that the nut that holds the TPMS had worked its way loose and that it was inside the tire. He took the tire to West-herr Chrysler Jeep and they reinserted the TPMS and replaced the mounting nut. About a year later, the same thing happened again - instant deflation - while I was driving on I-190 (about 50 miles/hour), only this time it was my left rear tire. Again, I managed to exit safely and to again call my husband. This time he couldn't get the tire off the hub so we called aaa. While waiting for them, a fellow Jeep owner stopped to render assistance and he pointed out that the nut hold the TPMS on the left front tire was corroded and needed to be replaced also. (my husband who has a ph.D. in chemistry from Indiana U. noticed that most of the valve stem is aluminum and it is in contact with the steel wheel. He postulated that the two unlike metals acted as a cell and with the salt that is used on the roads here that led to very rapid corrosion.) the same problem happened again Monday, 7/9/12, with my right front tire while I was going 40 mph. How can a vehicle be marketed with such an obviously dangerous design flaw?
I was driving on interstate 70 at approximately 65mph, I hit a bump, and my Jeep started to shake and vibrate so dramatically that I had to slow down to about 35mph before it would stop. I was so frightened that I pulled over and was afraid to continue driving. Thinking it was my tires about ready to fall off, I creeped off of the interstate and drove about 15mph back to the tire dealership where I had bought my tires. They could find nothing wrong. I then took it to the Jeep dealership and they replaced the steering dampner and updated a bracket. It did not fix the problem. I took it back to the dealership where they then replaced the drag link end. They then told me it had to be the tires. They, not one time, mentioned what I have now researched and found to be a "death wobble" problem that many Jeep owners have experienced. I don't know what to do next. The problem has not been fixed and my tires only have 15K miles on them and I am thinking this is not the problem. The wobble that I have experienced now dozens of times is not only frightening but I fear is very dangerous. I'm not sure what my recourse is at this point.
Driving westbound on M-59 in hartland, mi I hit a very small bump in the road and the Jeep started to shudder very violently. I had to pull over to the side of the road and stop in order for the shudder to go away. After doing much research on the internet, I have now found out that this is called the death wobble and is a highly common problem that Chrysler is aware of and has not done anything to let the public know of the issue.
We were driving on a limited access highway when I hit a section of rough a rough road about 6 feet long. The front end, steering wheel & transmission shook violently! once I got below 45 mph it stopped. I could not steer the vehicle. This has happened 6 times now at speeds as low as 50 mph. It would happen a lot more if I did not slow down when I come across patched spots in the road or where overpasses and bridges meet the solid road bed. On smooth roads, there is no vibration that I can feel. I talked to the previous owner and he never had a problem. It has never been off road, lifted or wrecked. The garage replaced the steering gear box under warranty and I paid for the alignment check and tire balance. I rotated the tired and then put a new tire on the right front. I checked for play in all the suspension and steering and found very little. The garage said they found none. I then installed a heavy duty steering stabilizer. It did not help. The garage said there was nothing more they could do. When I asked Jeep was their a problem called death wobble, because there are a lot of postings, they did not answer. Instead, the service manager suggested I buy 4 new tires and get a road force balance. A friend sent me to another Jeep dealer to talk to his friend, who was well aware of the problem and had not been able to fix it on other Jeep. There was no remedy or help from Chrysler Jeep. He has had it happen to him and will not ride in or drive one again. He suggested not driving interstates and below 55 mph on the highway. I am 68 year old retired car, truck, heavy equipment and industrial mechanic supervisor. The Jeep is unsafe to drive on the highway.
I would explain this as a term that is used in the "Jeep community" as a "death wobble". basically what happened is I was exiting an interstate off ramp for another interstate. I slowed to about 40-45 mph. When I started to follow the bend to the right I crossed over a "seam" in the road connecting sections of the pavement. It was at this moment that my Jeep jk began to shake violently. The shaking was located at the front of the Jeep. I applied the brakes and slowed down to about 10 mph (luckily no one was behind me) and the shaking went away. At the time of the incident it was such a violent shaking that I thought the steering wheel was going to come out of my hands and I thought the front end of my Jeep was going to "explode". if the ntsb would search the web for "death wobble" you would locate videos on youtube that show exactly what occurred to me.
While filling up the Jeep, at about 3/4 of a tank of gas the gas comes blowing back out of the filler tube. Gas splatters all over you, down the side of the Jeep and on the ground. This just started at about 35000 miles. It's hard to put gas in, always worrying if your going to sprayed with gas.
A D V E R T I S E M E N T S
- Colorado Springs, CO, USA